I own CS5 on my work laptop which was just stolen. Do I need to buy CS from scratch or can I transfer CS5 to a new computer even though I don't have the one that CS5 is on?

I own CS5 on my work laptop which was just stolen. Do I need to buy a new CS from scratch or can I transfer CS5 to a new computer even though I don't have the computer that CS5 is on? Company purchased CS5 before the whole creative cloud leasing thing started, but after discs.

You can use web chat to remove authorization from the computer that was stolen:
Serial number and activation support
You can download the software again here:
Other downloads

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Can i use pro res files in iMovie even though i don't have Final Cut Pro?

Hello,
I'm expecting some film footage to be delivered to me thats being delivered in a Pro Res format. Since my request to the company I've realised that it seems that I might not be able to import the Pro Res files into iMovie on my iMac if I don't have Final Cut Pro (FCP) installed. Is this correct? If so, is there a simple way I can import the format without having to go to the expense of buying FCP?
Thanks
Steven

Hey Henmans,
Thanks for the question. Apple ProRes is a format developed for high-quality, high-performance editing in Final Cut Pro X. To gain access to this codec, you’ll want to purchase Final Cut Pro X or a licensed third-party product:
Apple ProRes Authorized Products - Apple Support
http://support.apple.com/HT200321
Additionally, you may want to learn about unauthorized codec implementations:
In some instances, unauthorized codec implementations have been used in third-party software and hardware products. Using any unauthorized implementation (such as the FFmpeg and derivative implementations) may lead to decoding errors, performance degradation, incompatibility, and instability. If you're using or considering the purchase of a product that encodes or decodes ProRes but is not on the list below, please contact us at [email protected]
Additional Information:
About Apple ProRes - Apple Support
http://support.apple.com/ht5151
Thanks,
Matt M.

I have an older version of Firefox (3.5), can I still get support via chat even though I don't have the newest version?

This is more of a policy question than a technical one -- just wandering if Mozilla puts a limit on who is eligible for support based on software version or anything else? Thanks.

Currently we are support Firefox 3.6.24 and 8, and not only support, you are using an outdated version where no security patch, vulenerability updated and many more, in pc not only antivirus, you should keep always browser, browser plugin, java, reader up to date
you can get latest version of Firefox from here
* getfirefox.com

When I upgraded from v4 to v5 my bookmarks was lost. I do have the one that is in the firefox toolbar. Apparently I had a bookmarks add-on. V5 changed my browser how can I determine what the program was and if the bookmarks are still there?

When I upgraded from v4 to v5 my bookmarks was lost. I do have the one that is in the firefox toolbar. Apparently I had a bookmarks add-on. V5 changed my browser how can I determine what the program was and if the bookmarks are still there?

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Websites remembering you and automatically log you in is stored in a cookie.
*Create an allow Cookie Exception to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
*Tools > Options > Privacy > Cookies: Exceptions
In case you are using "Clear history when Firefox closes":
*do not clear Cookies
*do not clear Site Preferences
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception and cookies from plugins.

HT5706 i get no new movies listed on my apple tv only the ones that i have on my computer show

i get no new movies listed on my apple tv only the ones that i have

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I upgraded to the cloud and now my music that was on computer does not show up on Apple tv from my connected computer.
I did not sign up for iTunes Match...at least not intentionally.
The only music on my apple tv is the music I bought over apple tv.
Please help get my music collection to play on my Apple tv.
Thanks,
Bender

I'm not techinal so please bear with me. I don't have the bar that allows me to type in a website. I did have a few minutes ago. When I make the page full screen and move my cursor to the top of the page, the bar drops down and I can use it. help

I'm not techinal so please bear with me. I don't have the bar that allows me to type in a website. I did have a few minutes ago. When I make the page full screen and move my cursor to the top of the page, the bar drops down and I can use it. I've tried restarting my computer, didn't work. Help!

Well I figured it out, right click the arrow that makes the screen bigger and unclick the Hide Toolbar. I knew it couldn't be that hard.

I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itu

I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?

See Recover your iTunes library from your iPod or iOS device.
tt2

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Is there a way to remove your sim card if you don't have the tool that came with your phone? I wanted to see if I could upload my old information to the iCloud, by putting the new sim card into the old phone, since I didn't before I updated my new phone.

Any metal clip will do. Insert the tip in the little hole next to the Sim Card and press FIRMLY. The SIM drawer will pop out.

I brought a new computer is there any way to put the items that i have on my iphone and ipad on my itunes with out erasing and reformating my divices.

I brought a new computer is there any way to put the items that i have on my iphone and ipad in my itunes. I know the music and apps i paid for but what about the songs and photos. that are not paid for. and having it sync with out it telling me that it has to erase all my things.

See Recover your iTunes library from your iPod or iOS device.
tt2

How do I change the icon representing my bookmark? I don't want the one that comes up automatically.

How do I change the icon representing my bookmark? I don't want the one that comes up automatically.

I'm trying to change an icon on a bookmark. These are the instructions I received: 'Lets you replace a bookmark's icon / favicon. Right click any bookmark, select "Properties", then "Browse". '
But there is no "Browse" when you select "Properties". So what do I do?
When I go into the regular Google it has a 'Change Icon' tab in the 'Properties' tab. Why doesn't Mozilla?

How can I update Dreamweaver 8 to 8.0.2 if I don't have the .MSI file?

How can I update Dreamweaver 8 to 8.0.2 if I don't have the .MSI file? I have moved this old copy to newer computer/operating system and don't have all the original discs and things.

Donny4646 wrote:
And you can move an installed application if you move a few other files manually and without getting into the registry.
I'm very skeptical about that as I have dozens of Registry entries associated with my older DW installation.
Still trying to assist anyway. Check this thread for a reported successful resolution
https://forums.adobe.com/message/4215502
Also try this:
Download the unwrapped 8.0.2 update from Adobe: http://kb2.adobe.com/support/dreamweaver/ts/documents/kb400150/DW802_unwrapped.zip
Extract the files into a root directory. There should be only one MSI file.
Open an administrator privilaged command prompt by typing in the Start menu "Command" and right clicking the "Command Prompt" option and selecting "Run as Administrator"
Navigate to the directory you extracted the files to using the CD command
Once in the directory with the MSI file run the following command: msiexec /update patchpackage.msp
Step through the installer, and everything should be fine, open Dream Weaver and go to Help -> About to verify the patch installed.

HT3939 How can I tell if my iphone 5 is 32gb? I don't have the packaging anymore. I only have the IMEI number.

How can I tell if my iphone 5 is 32gb? I don't have the packaging anymore. I only have the IMEI number.

Look at Settings=>General=>About=>Capacity
What does that show?

How do i get rid of a message notification, that shows even though i don't have any new messages?

How do i get rid of an unread text message notification that is there even though i don't have any unread messages?

The next step in user troubleshooting is restore from a backup. If that does not fix the problem, then a restore as a new device.
Is this email, iMessage, or SMS?

Hi: I got my ipod in 2011 and synced it to my old computer. The music that Is on it is from imported cd, so I cannot transfer purchases to my new computer. I also want to keep the settings, favourites, folders, and information that is on my ipod. How do i

Hi: I got my ipod in 2011 and synced it to my old computer. The music that Is on it is from imported cd, so I cannot transfer purchases to my new computer. I also want to keep the settings, favourites, folders, and information that is on my ipod. How do i sync it to new computer? Please Help.

You will also have to copy the iPod backup file to the new computer and then restore your iPod from backup using that backup. The file is located here:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory
You can also make a backup on the new computer by conneting the iPod and right clicking on the iPod under Devices in iTunes and selecting BackUp. When you retore from backup sometime the app folder structure get messed up.

My dock disappears even though I don't have hiding mode?

Recently my dock has been acting really strange. Even though I don't have "hiding-mode" on in the System Preferences, it keeps disapearing from the screen! I have tried to turn the computer off, I have also tried turning on and off the hiding-mode (as well as all the other "modes" in the Dock-section) but it doesn't help. This is really annoying me as I hate when I can't see my dock... I have no idea why this happened. I hadn't touched anything in the System Preferences but suddenly one day this just stared to happen. Does anyone know what I should do?
The top bar (I don't know its name...) where the wifi-connection, the battery percent, time and where the apple-symbol is (that gives you the opportunity to log out/turn off etc.) also "gone"!! It comes back when I move my mouse cursor over it, just like the dock, but I have no idea how to turn the hiding mode off.
They both stared disapeareing at the same time.
Has this happened to anyone else, and what am I supposed to do?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

I own CS5 on my work laptop which was just stolen. Do I need to buy CS from scratch or can I transfer CS5 to a new computer even though I don't have the one that CS5 is on?

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