I paid $20 to upgrade my iPod touch and it didn't go through for me. The person who assisted me said that if it didn't work out that I would get my $20 posted back into my credit card. Prior to this service I made a purchase from the iTunes Store.
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.
Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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The refund shows as PayPal credit, doesn't get transferred back into my credit card account.
Hello there. Recently I was charged by PayPal to get my credit card verified and it was mentioned that after getting my card verified, the amount would be refunded back. However the issue is I got the refund back as PayPal credit instead of getting a refund back into my credit card. How can I transfer this refunded credit from PayPal account back into my credit card account from where it originated? Thanks
Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have upgraded my iPod touch and it didnt respond to the upgrade. Cant remember which iOS i was upgrading but when i try to switch it on the apple logo comes up but than it just goes to the loading logo until the battery life is gone. I have tried restarting it , that doesnt work. I need help i am lost without my ipod please help. Any ideas besides restarting it ?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How can I track this guy! He has my daughters iPod touch, and now using my email address for face time. The iPod was lost in Dubai last month.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch. -
I have a new iPod Touch and am trying to download photos for the first time. Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them. Nothing happens when I click on anything in either.
If you manually open iPhoto do you not see the photos?
Maybe here:
iOS: Unable to import photos or device not recognized as a camera
Yu are trying to impoort photos taken by or saved to the iPod, right? If the photos were synced to the iPod then iPhot does not work. -
I downloaded a movie on my Ipod touch useing my Ipod touch and I guess I was rushing through the download prosess that it glitched up but I would like to fix it without reseting it. I can see the movie in my videos but it is not in my purchases and now I cant even view it it says I dont have permmision to access it and it wont let me delete it by sliding my finger accross it. Help
Movies are not one of the items you can reload via iClould like apps, music, and some other items. You can contact iTunes and request a redownload,. They may give you one.
How to report an issue with Your iTunes Store purchase -
My credit card was charged, but I'd made no purchase
Hello,
I had to change my Apple ID e-mail to a new one I'd created earlier today. Everything was okay until I logged into Games Center and found out my Phone had logged me in through a very old Apple ID I'd deleted ages ago. So, I switched my account info to my new ID and everything was back to normal.
Shortly after, I recieved a text from my bank servise, telling me that I'd been charged 1,98 Euro for a purchase from Apple iTunes st. As you might have guessed, I made no such purchase. I contacted the bank and they informed me that the purchase hadn't actually gone through yet, so there was nothing they could do for now.
On another discussion I saw that somebody had been charged money for changing their credit card information for their Apple ID, but there was no actual solution or explaination offered for this. I also had to enter my credit card information all over again, but the card itself is still the same.
Basically, have I accidentally done something to be charged myself, am I missing something incredibly obvious, or is this not my fault? If it's the latter, how can I contact someone about it?cnicholsgo wrote:
I got no gems, has anyone else successfully resolved this issue?
It does not matter in the least if "anyone else successfully resolved this issue."
If a retailer charges you for a purchase, and doesn't deliver the product, you are entitled to a refund or replacement.
Contact iTunes Customer Service and I am sure they will resolve it. -
Plus, some of the cover art is mixed up and some of the covers have even been replaced with combinations of multiple albums. And every once in a while, a song will play on its own, without me pressing play, and it skips as if I'm holding the forward button. This iPod is only a few months old so I'm really worried! This just started today after I had it plugged into my computer and synced it. It might have been caused by a tree that fell and knocked out the power in our area while the iPod was plugged in. Can someone please tell me how to fix it? Would taking it into an Apple store help?
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
Please help me in what all i can do with 8GB variant of iPod touch.
And welcome me to Apple familyI would recommend you to have free Apple apps such as Airport Utility, Find my Friends etc. Jetpack Joyride is a free game which has really hit the app store. Other then these I recommend Google Translate, Downloads, iDownloader and some other utilities like these. All the best wishes for you and hope you may be happy with your wonderful iTouch (I own one too!)
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I have an older Mac mini using SL as my last upgrade and really like it.. Just last week I upgraded to Lion, and do not like it,,,I would like to reinstall SL but do not know how to go about it,,,I did burn a copy of Lion and will reinstall it when all the kinks are worked out..Can someone tell me how uninstall Lion and reinstall SL.....Thx
Downgrade Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files. -
I just made a purchase from the App Store. Shouldn't I get a sales receipt by email?
I just purchased my first app from the App Store. I did not receive a sales receipt upon making a purchase.
Is this normal?Sometimes it takes a couple days. I bought a few ringtones last week. I didn't get the receipt for about 3 days after purchase........
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my ipod was upgrading and my computer turned off in the middle. its stuck on a scrren showing an apple and a loading bar beneath it. i cant get it to turn off and the bar that usually shows up in itunes isnt there. how do i get it off this screen so i can use it?
did you try to sync your iPod again?
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The message also says that PayPal is not enabled on this device. I don't know why it would try to bill PayPal for anything. As far as I know I have not ordered anything except free apps.
Well!
We have to protest for it.
If an error occurs with the download and we want to try again, the download MUST continue from the part where was interrupted, no start all again. We have to protest for it. Please, Apple Inc, try to fix it. It's very easy to do. If I am downloading a firmware version from iTunes and an error occurs with the download , you should put a button that reads "Continue the download from the interrupted part", no only a "OK" button that finishes the download and I have to start all again when I want to retry. Solve it, please. -
All,
New to the board. I have an Ipod Touch, and wanted to play it through my home stereo which is a Denon, and has the Aux outputs in the front. There is a Video - aux, and 2 slots for audio. I went and bought the cable that indicated for IPOD (Touch) to Home stereo. But when I plugged it into the stereo, no sound came out.
i made sure the selection was on Aux, but still not sound? Am I missing something? Is there any outputs on the back of the receiver I could use?
HELP???You need to plug it into an input, not an output.
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Ipod Touch and Sonic Impact if2 speakers
Hi,
Just wondering if anyone can help?
I recently bought an Ipod Touch and tried to play music through my Sonic Impact if2 portable speakers, i got the message stating that charging was not possible through this device. I did some research via the net and found out that charging must be through a USB now but that music should still play through the speakers. I have resolved the charging issue now by purchasing a USB wall adaptor thingy and the ipod touch now charges when docked on the speakers, but i still don't get any music through the speakers. The speakers work perfectly with the ipod nano - Any ideas?
BexWhere did you find the adapter? I've lost my AC adapter for my i-F2 speaker, and can't find a replacement. Thanks for any assistance!
Paulette Malamud
[email protected]
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