I paid $5 to add 500 mb on my phone today and its not working. what do i do?

I paid $5 to add 500 mb on phone earlier today and im not able to use it.

Mizzelegant,  We want you get the service you deserve and get you the help you need.  Do you have Verizon Wireless postpaid or prepaid?  If you are currently with our prepaid department they will be able to assist you by calling 1-888-294-6804   YareliM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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