I paid for a license over the phone, and never got a confirmation email. Furthermore, CC does not recognize that I've paid. Your site makes it nearly impossible for a customer to contact your soulless, monolithic company. WHERE IS MY ******* PHOTOSHOP?

Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
or
Adobe contact information - http://helpx.adobe.com/contact.html

Similar Messages

HT201263 My iPod Touch shows the Apple logo but does not respond to holding the home and lock buttons or being plugged in. iTunes does not recognize it either

I plugged my iPod into my computer to retore it and proceeded to do so as told. The only thing that happened after that was that the Apple logo keeps showing up and nothing else. My computer/iTunes no longer recognizes my iPod either.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I had the developer preview for IOS 6 on my phone, and just got a message telling me that my operating system is no longer active. How do I get my phone activated again?

I had the developer preview for IOS 6 on my phone, and just got a message telling me that my operating system is no longer active. How do I get my phone activated again?
I had the developer preview installed. Never had to update to the release version of the OS. Now, the preview has expired, and I cannot use my phone because my iTunes reads my OS as being current, but my iPhone cannot active. Any ideas on how to fix this issue?

If I Google for Michael Superczynski, first match tells "Michael Superczynski's Profile : Apple Support Communities". It in fact does a lot of work there even if not paid.
And yes we do not have disagreement about "official apple developers". Problem is that Apple screwed our devices because we are "official apple developers" and did effort to stop us getting proper help. I unbricked my ipad and iphone thanks to unofficial help. Thank you who wrote this unofficial help and "no thanks" for apple for ruining my access to my devices. My mistake was assuming that "update" button on my devices works. It did not because it always told "Your device has latest IOS6 installed" until it bricked yesterday.
If Apple does not want to listen us, continue do delete post, blame us installing your software and yes we stop buying your devices and developing for them.
Tonu

My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.

My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.

your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the edit>
preferences>devices and check for the backup
to put the ipod into recovery mode disconnect the ipod from the computer
power down the ipod
press and hold the home button than plug the device in and the itunes should give a message that states
itunes has detected an ipod in recovery mode and must first be restored before it can be used
than click the restore option in the summary page and issue resolved

How do I restore my passcode (not password) in my iphone5s. It's the one that is asked whenever you have to unlock the phone. I got used to having my thumb mark open it that I forgot it after my phone got recharged after it drained out.

how do I get my passcode (not password) in my iphone5s sent to me via email. It's the one that is asked whenever you have to unlock the phone. I got used to having my thumb mark open it that I forgot it after my phone got recharged after it drained out. Apparently, the fingerprint won't do after the phone was drained and recharged again. The passcode has to be typed in. I don't usually allow my phone to drain out except this one time on a long trip. Hence I forgot my passcode and I prefer it being sent to me via my registered email. I know that if you enter it several times, the phone gets locked out over certain periods from 1 minute to 60 minutes so I don't want to take that risk. Any suggestions?

First, this is a user-to-user technical support forum, not a way to communicate with Apple.
That aside, no one can email your passcode to you because no one (not even Apple) knows it. The passcode exists in only one place - on the phone. You will have to restore the phone using the computer that you regularly sync it to. This will reinstall iOS, remove the passcode, and restore your most recent backup.
Edit:
See: iOS: Forgotten passcode or device disabled after entering wrong passcode for more details

My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.

My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer. It has worked great for many days until today.
I’ve tried two different Apple cables.
I’ve tried different USB ports on the computer.
I have rebooted both the Mac and the iPod.
I’ve wiggled the cables and checked for dust in the connectors.
The iPod charges using this same cable connected to wall wart. That’s a good sign.
Both the Mac and iPod seem to work fine separate from each other. They just won’t talk anymore.
Mac mini
1.83 GHz Intel Core Duo
OS 10.4.11
iTunes 9.2.1
iPod Touch 32GB, version 3.1.3 (7E18), model PB533LL

I found this possible solution on another support thread, so I tried it.
turn off iPod
hold Sleep and Home buttons to start it.
When Apple appears, let go of Sleep button, but keep holding Home button.
When screen goes blank, let go of Home button.
Connect cable and check iTunes to see if it has conencted.
This did not work for me.
I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
I connected them with the cable, and it works like normal. :-)

Aperture does not recognize that there are images to be imported on an SD card. My workaround is to copy the images from the ST card to a folder and then import the images from the folder. Aperture also imports incredibly slowly after the update to 3.4

Aperture does not recognize that there are images to be imported on an SD card. My workaround is to copy the images from the SD card to a folder and then import the images from the folder. Aperture also imports incredibly slowly after the update to 3.4

Check your Import settings in the Import Panel, i.e. all that might exclude the image type you want to import:
If you did not exclude any file types, and still Aperture will not import, remove your ImageCapture preferences fro your user library:
To remove the image capture preferences:
If Aperture is running, quit Aperture, and log off and on again.
Open your user library from the Finder's Go menu: Hit Command Shift G (⌘⇧G) and then type in: ~/Library/Preferences/ then hit return.
In the window that opens remove "com.apple.ImageCapture.plist"
and look into the subfolder "ByHost": if there are files named com.apple.ImageCapture something .plist remove them too.
then try again.
And if that still does not help, remove the Aperture preferences as well:
~/Library/Preferences/aperture.plist
Regards
Léonie
P.S. in MacOS Lion and later the user library ~/Library is hidden by default.
You can reveal it also from the Finder's "Go" menu:
Finder > Go, then hold down the options ⌥ key, until the Library appears in the drop-down menu, select it and open the Library folder. Then go to the "Preferences".

I forgot my iPod at a bomb fire at school and it was on the field and water got on it everything works but you can tell that theirs water inside how much would it cost to replace the screen at apple

I forgot my iPod at a bomb fire at school and it was on the field and water got on it everything works but you can tell that theirs water inside how much would it cost to replace the screen at apple

Place the iPod in a sealed container with a desiccant for a week. Uncooked rice works. Change the desiccant every day or so for a week.
Do not charge or turn on the iPod until dry. Then try:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for
$199 for a 64 GB 4g
$99 for the other 4G iPod
$149 for 5G iPod.
They do not fix yours.
Apple - iPod Repair price

My MobleMe calendar upgrade does not recognize that OS X6.3 has been installed and sees the old OS. What to do?

My MobleMe calendar upgrade does not recognize that OS X6.3 has been installed and sees the old OS. What to do?

visard229,
Numerous Apple support articles state that "Mac OS X v10.6.4 Snow Leopard is recommended for all users."
Why do you think that 10.6.3 will work with the MobileMe calendar?

HT4993 need unlock code but sprint said they cant give it to me over the phone and that i will have to take it to a sprint store

I have moved outside of the sprint coverage area and i called sprint to get unlock code and the lady told me they dont do that over the phone anymore and that i would have to take my phone to a sprint store

There is no such thing as an unlock code for an iPhone. That's not how it works.
This is how it works: http://support.apple.com/kb/HT5014?viewlocale=en_US&locale=en_US
Note that Sprint will only unlock it for use on non U.S. carriers. You will not be able to use it on any carrier in the US other than Sprint.

HT1689 My app for magazine does not recognize that I paid for subscription

I paid for subscription for the week magazine and the app does not recognize I paid for it

This sounds like an obvious question and I suppose that it is, but what are you basing your statement on?

My IPHONE will not Sync when plugged into the USB port, although the it makes the sound that it is charging, Itunes does not recognize that it is there, what should I do?

I have restarted the computer, the IPHONE 4, I have checked for updates, and Have reinstalled Itunes. The Iphone plugged into the usb makes the noise that its charging but nothing else. It does not sync and ITUNES does not recognize its plugged in.
Please Assist.

See also Recover your iTunes library from your iPod or iOS device.
tt2

My IPOD froze while downloading the update of IOS 5 now I have a screen that has the blue itunes logo and the USB connector. when I connect to my computer it does not recognize the Ipod?

My Ipod froze while downloading a software update from Itunes.. now I have a screen with an Itunes logo and the USB cord and my computer does not recognize the Ipod??

See Here for,
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591
And Here for,
Unable to Update or Restore
http://support.apple.com/kb/HT1808

BT asking for bank details over the phone

On Friday evening I received a call from someone saying they were from Bt.
The caller said my bill hadnt been paid and if I didnt pay it now my service would be suspended, (I was moved from quarterly billing to monthly and my direct debit had been cancelled an was now whole bill payment monthly).
When I asked where the caller was from he said the Philipines, alarm bells started ringing. I asked to speak to someone in the UK and was told I could not be transferred, I then asked for someone in the Uk to call me, again I was told it wasnt possible as they had no contact with the UK.
A call from someone asking for bank details immediately makes me suspicious, (theres lots of scams out there).
Why is it not possible to speak to someone in th UK?
Bob

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

No wi/fi iPhone 4S and no help apple thanks for all the hrs on the phone and letting me use up all my Internet doing what y'all said do and not fits yeah been going on for months and it only mess up each time y'all ask to up date and I'm at 6.1.3

WHy did y'all let me wast my time trying to fix this phone and use up my Internet on here and at home when all everyone that has IPhone has the same problem that I do ? And it's every time y'all add a update I'm at 6.1.3 and that's 3 updates from the time I had got this phone replace in oct and been out of wi/fi two months now and all the reboots from oct I had to do

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

I paid for a license over the phone, and never got a confirmation email. Furthermore, CC does not recognize that I've paid. Your site makes it nearly impossible for a customer to contact your soulless, monolithic company. WHERE IS MY ******* PHOTOSHOP?

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