I paid for a one year membership and after a month my software notices me that trial is over

I bought a one year membership for Photoshop CC and Lightrrom and even though I received an e-mail that confirms my payment, after a month I cannot use these software because 'I have to renew my membership'.
When I try costumer service, I cannot call or chat to solve this issue.

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

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I've paid for a one year membership but Adobe is still saying I'm on a trial.

I paid for a membership 27 June 2014. I still get the Adobe Manager coming up and asking if I want to continue the trial or license the software.
I thought it would stop after a while but now I can't get into Photoshop because it's saying my trial has expired and is requesting a serial number.
Anyone know how to make this stop so I can use all programs under my membership?
Thanks

I have the same issue with my Complete Creative Cloud membership after upgrading from Photoshop Photography plan. Moreover, when I launch Lightroom it says that Lightroom Mobile subscription expired and the weird thing when I go to my account online I see 3 memberships as follows:
Photoshop Photography which is expired
Creative Cloud Complete (annual) which is active
Creative Cloud free membership which is active as well!
I tried to use Lightroom mobile on my iPhone but I'm getting the same error (Subscription expired). I contacted Adobe chat and they are unable to solve the problem even after transferring the conversation to the technical team. My Cloud storage is 2 GB instead of 20 GB. I'm really disappointed with creative cloud. I really need this issue to be solved as soon as possible and your support is much appreciated.

I paid for a one year subscription to the daily and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?

I paid for a one year subscription to "the daily" and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?

Hi there,
Your subscription was started on Mar 27, 2014 and ended on Mar 27, 2015. Since then no new renewal has happened.
If you have received a new code from your college then please visit https://creative.adobe.com/redeem to start your membership again.
^Ani

I have a one year membership and had to purchase a new computer. What do I need to do to switch?

I've purchased a new computer and need to download Adobe on the new one. I am currently on a one year membership plan. It's not up for renewal for another 2 months. What do I need to do?

sign out of your cc app on your old computer (unless you want it on both) and install the cc app on your new computer, https://creative.adobe.com/

Premature expiry of one-year membership and unable update payment details

My VISA Debit card payment used to be successful 3-4 months back. It's been failing ever since. I have upgraded my card and want to update my payment details. However, the one year membership on my account reads 'expired' even though it has been only 6 months since I purchased.

contact adobe support,
https://helpx.adobe.com/contact.html

Is Photoshop CC a scam? I paid $260. for a one year membership. activated at register and now they want $50 a month to use the system.

This is my first time, can someone answer my question?
What was the $260 for? Why do I have to pay more money to get Photoshop CC?

If you purchased a one year subscription for the price you mention then that is all you will need to pay for it. It is possible you downoloaded the wrong file for initiating the subscription. If you contact Adobe support they should be able to help you work thru this. Since it is the weekend you might have to wait to get their attention.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

I have a Creative Cloud for teams (one year membership) called Chuna AG. I have an Adobe ID...how the hell do I sign into it and see the media that is being uploaded

I signed on for a chat with someone, waited 15 minutes and then it closed with no one appearing and is now telling me to quit my browser and start again which I do not want to do as I have a load of windows open I need to keep available

Well guess I will try another chat window and see if that closes before anyone answers me and forces me to close my browser

I have been locked out of CC. I am paying monthly for a one year subscription which has 9 months left to go. 24/7 chat isn't available

I can see I'm not the only one with this problem

Unless an employee stops by this forum and reads your message, you need to know...
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

PS is part of the photography plan, so your single app plan is redundant.
Mylenium

Hi I try to pay for one year membership LR and PH but nothing happens.

Hi
I try to pay for one year membership LR and PH but get message"wait some minutes. Don not renew or go back to avoid a double payment." when finished payment by VISA. What must I do. A new order and risk a double payment. In my account I cannot see anything for Adobe Creative account.
Company Fotografie Kees Laurijsen
<Removed by Moderator>

Moving this discussion to the Adobe Creative Cloud forum.
Kltd if you are facing problems placing your order then please contact our support team at Contact Customer Care.

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bough

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

You paid for one year and that's just it. If you don't use it then that's nothing anyone can change. feel free to contact sales support.
Mylenium

How do I renew my payment for my Creative Cloud single-app membership for Illustrator (one-year)?

I'm subscribed to Creative Cloud single-app membership for Illustrator (one-year). My next renewal is due on Aug 4, 2015. But the account page says that my next payment is due on Sep 4, 2014. I would love to renew my payment since I couldn't pay for September due to insufficient funds in my band account. How do I renew my payment?

What MAY work is to go to the credit card page and do an update of your card information... even if it is the same information, that MAY trigger a payment
Verify Account https://forums.adobe.com/thread/1465499
-Credit card https://helpx.adobe.com/utilities/credit-card.html
Otherwise, you need to contact Adobe directly
Adobe contact information - http://helpx.adobe.com/contact.html

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan? thanks

I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan?
Great thanks

Yes and yes.

I paid for a one year membership and after a month my software notices me that trial is over

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