I paid for a ringtone and had to restore my phone and now I don't have the ringtone. How can I get that back without having to pay for it again?

I had to restore my phone and before I did it I bought a ringtone and now I do not have that ringtone. How do I get that back without having to repay for it?

Call iTunes support and see if they will re-grant it back to you. Shouldn't be a problem, they have done it for quite a few people I know.
1-800-694-7466

Similar Messages

  • HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

  • Lost audiobooks that have been purchased are gone and iTunes is saying that I have to repurchase them. I have all of the receipts, how can I get them back without having to pay another hundred dollars?

    ITunes is saying that the only way to get back all seven of my audiobooks are to repurchase them, however that is going to be about a hundred dollars to repurchase them all and I don't have that kind of money right now. Why are they making me do this and why the **** did they delete them in the first place, because I know I didn't delete them. I am on a MacBook Pro OS X version 10.9.5, processor 2.26 GHz Intel Core 2 Duo, memory 2GB 1067 MHz DDR3.

    HI ..
    You're sure you signed into iTunes using the same Apple ID used for the purchases?
    You can re dowload past purchases for free >  Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I accidentally deleted an app. that I paid for from Amazon in 2012. How do I get it back without having to pay for it again?

    I accidentally deleted an app. that I paid for from Amazon in 2012. How do I get it back without having to pay for it again?

    You purchased it directly from Amazon, not the App Store? It was a downloadable application, or one that came on physical install DVDs?
    Matt

  • TS1702 I purchased an audiobook from itunes on my ipod touch yesterday.  Following an unsuccessful update to the ipod today, I had to restore it to factory settings and the audiobook has gone. How do I get it back without having to pay for it again?

    I purchased an audiobook from itunes on my ipod yesterday.  Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone.  How do I get it back without paying for it again?

    Hi Jen.  My daughter just compleated her nursing program and is now working as a full time nurse.  Focus and study hard and soon you will be there too.  Now to the problem at hand.  I have the same problem.  I gave up on it and satisfied myself with my iPod without the upgrade.  Reason being I've read so many posts of people having problems after the upgrade.  But I'm sure other factors are involved.  Nevertheless here is the fix most say works to solve the problem:  What ever virus protection you have installed on your computer, disable it.  Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade.  Hope this works.   Charlie

  • HT1766 My iPhone had a defect and was replaced but now I don't have any of my music. My apps downloaded for free but not my music. It was never backed up on computer because I don't have one. How do I get my music without having to pay again?

    Read above

    If the music was purchased with iTunes, you can re-download them for free see below:
    iTunes Store app > More... > Purchased > Music > Not on This iPhone > download from here. 

  • My iphone recently crashed and i had music i had purchased from itunes that i hadnt yet synced to my puter, how can i get it back without having to buy it again???

    My iphone has recently crashed & i had music from itunes i had not yet synced to my computer how do i get it back without having to buy it again, im in Australia so do not yet have icloud

    Unfortunately you can't.  You could try contacting Apple and asking nicely, but they're under no obligation to help you.  If you can wait until fall*, when iCloud is officially launched alongside iOS 5, you can probably download them all again then.
    The small print at the bottom of http://www.apple.com/au/icloud/ says "some music features of iCloud are available in beta now in the U.S. only"
    I can't find anything which guarantees it will work outside the US after the beta, but it probably will.  iTunes Match is definitely US only, for a couple of years at least until the legal stuff is dealt with.
    *Autumn

  • HT1296 I was using the iCloud for my iPod and had recorded an important Voice Memo on the device. Before I was able to store it on my computer, the device stopped working. I have the data on the Cloud, how can I get that back to my iMac?

    I was using the iCloud for my iPod and had recorded several irreplaceable Voice Memos. It went up to the Cloud, but I wasn't too savvy with the Cloud at that point, so it wasn't syncronizing to my home computer. So, the thing is that the iPod died and the backup is in the Cloud and I would like to load the backup to my iMac to recover my data. How can I do that? Thanks

    The new device I got to replace the iTouch is a iPad and I don't see the playlist I created with previous voice memos on it at all. Is there any way to access them on the iPad? If I erase the iPad and restore it with the old back up will the Voice Memos come along and get in to my home computer or will I be out of luck?

  • I bought the movie Avatar by James Cameron a while ago and ITunes deleted it out of nowhere. I am not the one that deleted it. Is there any way to get it back without having to pay for it again? Thank you for your assistance.

    I am getting very aggravated by this, as I am not the one that did anything, yet they want me to pay for this movie again. I personally feel that this is a morally bankrupt thing for apple to do, unless it was a simply an error, in which case I expect to have my movie back.

    I also lost all my movies a month or two ago when I upgraded iTunes, a pain in the arse getting everything back, but since then I back up everything religiously.  Apple didn't delete my movies, they just disappeared the way these things do sometimes when you upgrade software.
    Avatar, however, is not available from teh iCloud and you would have been warned of this when you bought it - my son has it on his iPad and he wants to remove it to free up space but the only way we can get it again is to pay for it again (unless someone has a smart idea of how I can sync his iPad with my PC and capture a version of it like that?.....without losing all my itunes on the PC?.....).
    Some movie houses are more generous than others, but a small price to pay for the brilliant convenience of having most movies on the Cloud, I'd say :-)

  • Entered iTunes card and loaded it then lost my card don't have the pin how can I get my credit?

    Loaded a iTunes card and now it is asking for my pin and I threw the card away thinking that since I had loaded it I didn't need it anymore how do I retrieve it?

    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. (Use your Ctrl-V keyboard shortcut to paste.)

  • All of my purchased ringtones and songs dissapeared out of the blue. How do I get them back without having to buy them all over again?

    Out of the blue, all of my purchased ringtones and music aren't displayed anymore on my iPhone.
    I went to iTunes to see if they were stored there, but the downloads folder also appears to be empty. If I try to select a ringtone I've downloaded before, a popup appears saying that I've already purchased that item and asking if I want to cancel or buy. If I click on buy, then I pay for the item again even if I already have it! The only place I can still see my purchased items is in the iTunes application on my computer, but even though I've already selected sync, the ringtones and songs still won't appear on my iPhone.
    What happeneded and how can I get them back without having to pay for them all over again?
    Thank you!

    I'm having the same problem on an iphone 4s running iOS8; when i updated to iOS8, all my ringtones went missing, and when i got a £50 gift card for christmas (2014), I purchased some songs from the iTunes store on my iPhone. i downloaded songs from paramore, panic! at the disco, coldplay, and imagine dragons, over wi-fi, and they went into my iphone music library; but when i re-opened the music app a few days later, in a place where i had no wi-fi, except for my 3G phone signal, some cloud icons appeared next to my newly purchased songs, telling me to re-download them from the cloud, when i haven't even deleted them. this has happened twice now, and i had to use up some of my 5GB data allowance to redownload them from the cloud. This is annoying and i need to fix this issue ASAP.

  • I have a problem with my itube. I had itube and its gone. Now i cant get it back. How can i get it back without pay for it again?

    I have a problem with my itube. I had itube and its gone. Now i cant get it back. How can i get it back without pay for it again?

    We are Apple users here, and we answer technical questions.
    Sorry, we cannot help you.

  • I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???

    I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???
    Hello!!!
    I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???
    Hello!!!
    This realy works??

    Where is the backup of the media and other important files from the computer?  Ultimately, it is the users responsibility to ensure that backups exists. Waiting until there is a problem to decide to do a backup is not smart.  Would you wait until a fire started in your home to call the insurance company and inquire about homeowners/renters insurance????
    In the event that no backup exists (stop being lazy.... keep backups of YOUR data and other important files):
    If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
    If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content.  They are not required to provide this opportunity.
    It is also possible to transfer content from an iDevice that was purchased via iTunes.  On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
    The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer.  Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this.

  • HT4623 The icons for my camera and facebook have disappeared.  How can I get them back

    I installed IOS6 recently on my IPhone and now my camera and facebook icons have disappeared.  How can I get them back?  Help!

    For your camera, go to Settings>General>Restrictions and be sure that Camera is set to On.  Don't know why you can't find FB, be sure you checked all your screens and inside all your folders.

  • Hi all. i have adobe PS cc and i want to upgrade to PS and lightroom. How do i go about this without haveing to pay for both and paying the one combined price? thanks

    hi all. i have adobe PS cc and i want to upgrade to PS and lightroom. How do i go about this without haveing to pay for both and paying the one combined price? thanks

    You should talk to Adobe Support thru chat or by phone when they are available (Not usually on weekends) as they might be able to help arrange the change without any cancellation penalties.
    Phone/Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
    Otherwise what you would normally do is first consult the following page to see what you can do on your own
    Manage your membership and payments | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
    and then if necessary cancel the current plan (penalties being possible) and subscribe to the new one.
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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