I Phone 4 S has no sound with IOS 8

I have an 32 Gig I Phone 4 S that has no sound sine I upgraded to IOS 8.  No resolution after 4 subsequent IOS 8 updates.  Thought I could down grade to IO 7.  I am told that is not possible [why not?]
I have done:
[1] full factory restore and latest download of IO 8... I have done this 3 times
[2] I have done full factory restore and set it up as new phone and before I imported a single app or even a contact, had same sound issue.
Apple, you said IO 8 would work on my phone.  It does not [diagnostics say my phone is fine]
IOS 8 does not work on my iphone 4 S.  I have had no sound and thus no turn by turn directions, no music, no you tube, no online streaming of any sound since September 17th.
I am the usual story of the resurgence of Apple, I bought an I Pod, then an I phone, then a Mac Mini, Macbook pro and even an Apple TV.
If I google "problems with IOS8"  I get 99,500 hits.  There are 82 pages alone of comments about wifi issues with IOS 8.
Apple, you broke my phone with your software update, please fix it or replace it.  It is not OK to treat a good customer like this.  If you something that isn't yours, it is common courtesy to fix,replace or pay for it.   This is something we teach children.
Sean

Well, Apple does not participate in the forum, so they will not hear all of the things that you have asked them to do. If you restored the device as new and tested it with no content added and it was still not working correctly, then you need to make an appointment at the Genius Bar at the nearest Apple store to have the hardware checked. Then when there you can tell the Genius everything you wanted to tell Apple here, about the number of Google hits you received, the fact they broke your phone and want it fixed or replaced. and that you feel they should not be treating you like they are. If you want to tell Apple all of this prior to your appointment, you can go to their feedback page HERE, and click on the appropriate link. Otherwise, this is a user to user forum.

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