I phone purchased online did not boot and it is said to have been locked through i cloud and i an unable to contact the seller how can i activate the phone

Unfortunately, your best bet is to obtain original proof of purchase and escalate your issue for assistance in detaching the Apple ID from that device. If your unable to get the proof of purchase, expensive paperweight . Did you get it through amazon?? Because I just got one through amazon....
<Edited by Host>

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HT201441 if i dont know the owner how can i activate my phone

if i dont know the owner how can i activate my phone

If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

HT5661 i bought a second hand phone and now can not hold of the seller, how can i get the phone activated in my name now?

Hi all, I have bought a second hand iphone 5s and have found it is still activated to the last user... i can't get hold of them anymore, how can i get the phone activated in my name?

If iOs 7 is installed on that iPhone, you will not be able to activate it without
the requested information. It is called Activation Lock and is a security
feature built into iOS 7. There is no workaround.

I did not deactivate a photoshop cs6 before there was a new hard drive installed with a Win7 Pro fresh install too. How can I activate photoshop on the new hardware if I can't deactivate it on the old hardware that is no longer available? Any help will be

I did not deactivate a photoshop cs6 before there was a new "C" hard drive installed on my computer and a Win7 Pro fresh install too. How can I activate photoshop on the new hardware if I can't deactivate it on the old hardware that is no longer available? Any help will be appreciated.

If it's the same machine (same CPU) there should not be any need to activate. The actiovation is tied to your CPU.
If you run into problems, then:
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

Whether you can redownload music depends upon what country that you in. If you are using your computer's iTunes then does music show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (on your phone you might be able to redownload media via the Purchased tab in the iTunes store app) ? If music shows there, but not that album, then check to see if it's hidden : http://support.apple.com/kb/HT4919
If you aren't in a country when you can redownload music and it's still on your phone then you should be able to copy it over from the phone via File > Devices > Transfer Purchases.

HT4623 i got apple iphone 3 and i getting problem to activate that its showing message could not activate plz help me how can i activate my phone?

i got apple iphone 3 and i getting problem to activate that its showing message could not activate plz help me how can i activate my phone?

Most likely your phone is carrier locked to a different carrier than the SIM card you're using. It will activate and operate only with the carrier to which it's locked.

If i bought a used iphone ..... and the old owner is (( dead )) now ..... how can i activate my phone if i can not get password of his apple id ?

if i bought a used iphone ..... and the old owner is dead now ..... how can i activate my phone if i can not get password of his apple id ?

what if he forgot apple id or password
we are here in middle east get many problems like that
is it easy to tell customer sorry
i forgot my email address or password or can't get it back ?
i know it is a prefect idea ti safe your iphone
but also the solution must be LOGIC ...... there is must be another solution
whatever it will be

TS4036 I have restored a backup into a new iPad but it did not downloaded all my photos. There is a message saying " downloading 515 of 1230" but it never finishes downloading. How can I get all my photod downloadeda.

I have restored a backup into a new iPad but it did not downloaded all my photos. There is a message saying " downloading 515 of 1230" but it never finishes downloading. How can I get all my photod downloadeda.

Sorry this solution is late but I just got off of the phone with Apple support and this worked.
Open iTunes
Connect your iPhone and keep it connected during this entire process.
In the iTunes menu at the very top (File, Edit, View) choose STORE> Sign in and sign into your iTunes account.
Once this is complete look at the upper right corner of iTunes and you will see an iPhone and Store button, cick STORE. Now you will be in the iTunes store where you see the advertisements of the various albums, songs etc. Look on your upper left of the window for your itunes account name and in the black band next to your iTunes account name, you will see a House icon, then Music, Movies, TV Shows etc.
Make sure the HOUSE icon is selected.
Stay on this screen in iTunes and on the lower RIGHT, you will see an area that says- QUICK LINKS. In that area click - Purchased
After you do this you will be transported to another area of iTunes. Here there will be a menu across the top- Music, Movies, TV Shows, Apps, Books are the choices.
Choose APPS and you will see the apps that you have purchased. You will also see the apps that didn't download to your phone.
Find the apps that didn't download and click the cloud next to their name. Doing this will download the chosen apps to the computer you are on.
Once you have downloaded the apps in question, in the upper right corner click LIBRARY.
Now you should see the button that says iPhone because your phone is still plugged in. Click the iPhone button and then click SYNC on the lower right to sync your iPhone.
The apps you downloaded will now be on your phone.
Sorry for the long instructions but this is what works.

How can I activate the Billing Timer icons in MacFreeLance 3.13? They are "grayed out" and unresponsive. MacXware Support Suite has not provided a solution.

How can I activate the Billing Timer icons (Go, Pause, Stop)
in MacFreeLance 3.13? They are "grayed out" and unresponsive. MacXware Support Suite has not provided a solution.

Lack of support from that company seems to be a non-uncommon problem. But it's not a problem you will be likely to get help with in the Communities, and definitely not here in the "Using Apple Support Communities" forum which is for questions about the Communities themselves. If MacWare can't or won't help you, you may be stuck, though there was an email address posted in this thread:
http://www.facebook.com/Macware/posts/327848817260562?comment_id=4108331
that may get you a response.
Regards.

I have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page?? please help :-(

i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(

That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa

Hi, Dear. I purcahse my iphone 4S on of the guy, my problem is when i update any app from App store and i click update there is an e-mail address is coming which i doesnt know about the password, how can i revome the e-mail address for update our apps.

Hi, Dear. I purcahse my iphone 4S on of the guy, my problem is when i update any app from App store and i click update there is an e-mail address is coming which i doesnt know about the password, how can i revome the e-mail address for update our apps.

Yes. Delete the Apps that were not Purchased using Your Apple ID.
But a Restore as New is the way to go.

HT1688 I got new iPhone 5s on At&t from USA friend, I live in China. How can I activate this phone in China

I got new iPhone 5s on At&t from USA friend, I live in China. How can I activate this phone in China.
In China there are 3 carrier - China Telecom, China Mobile, China Unicom.
How can I activate my iphone and change carrier ?
Please help me
Regards.

You can't. Send it back to your friend, & have him/her get the phone officially unlocked for you.

HT201441 how can i activate my phone when i can't remember the apple ID that was logged inside my iphone?

how can i activate my phone when i can't remember the apple ID that was logged inside my iphone?

To find your Apple IDs go here...
Look up your old and forgotten Apple ID

I have gmail and hotmail account on my macbook. In gmail I can visualize all the mailboxes but in hotmail i only can see the inbox ¿how can I visualize the rest of the mailboxes? thanks

I have gmail and hotmail account on my macbook.
In gmail I can visualize all the mailboxes but in hotmail i only can see the inbox ¿how can I visualize the rest of the mailboxes?
I have the same problem with my ipad; the solution would be the same?
thanks

Hello Sophie59
You should be able to see two different tabs when setting up the email if you go to Other > Add Mail Account. Once you enter in the email address and password, you should be at the next screen to provide more details about the email as far as incoming and outgoing servers and at the top there will be a blue section to add it in as a POP or IMAP email account. Check out the article below for further troubleshooting and emails setup options.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
iOS: Adding an email account
http://support.apple.com/kb/ht4810
Regards,
-Norm G.

I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!

I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!

You can't merge accounts or copy content to a different account, so anything that you bought or downloaded via the old account is tied to that account - so any updates that those apps get you will only be able to download via that account. You can change which account is logged in on the iPad via Settings > Store

I phone purchased online did not boot and it is said to have been locked through i cloud and i an unable to contact the seller how can i activate the phone

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