I pre-ordered iphone6. Have receipt in documents on account but have never received an email or confirmation. Can somone check what is going on?
Hi -
I pre-ordered the iphone6.
I can see the receipt in my documents folder under my account.
Yet - that is the only proof/information I have.
I never received an email.
I have no idea my status or even if Verizon is aware of the order.
Can someone check?
Hello there, AlohaSurf! I regret that you haven't gotten an email confirmation of your order. I can see that you're able to review your purchase receipt. Has your bank account been billed for anything yet? Also, have you checked your account contact info to ensure that we have an up-to-date email address for you?
DionM_VZW
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So I pre-ordered Pink CD downloaded it and every song but Blow Me (one last kiss) works I can get about 45 seconds of playback and then next song- How do I recieve my whole song that I paid for?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
Can u help me it won't work and if I don't find out I will complain
What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are in the US then would your state's sales tax rate take it above $1.11 ? -
hi I want pre order iphone6 plus online can I get iphone6plus on the store?omn19 th september
Apple sold 4 million units in the first 24 hours.
Not all of those sales were hitting the website a 3AM EST.
Not all of that traffic is even at the apple store, as preorders were handled on the carrier websites.
Sites like Amazon handle 2 millions users a day on average, and do it day after day after day... ever see that site completely fail and put up Apple's equivalent to the fail whale? They've sold more than 13.7 million products in 24 hours across a much broader catalog of products... no failures. You want to know why (it's not hard to figure that out given how they scale)? Do you realize that sites like Facebook have handled over 750 million photo uploads in a weekend (20 million in 20 minutes)? I could go on and on and on with examples.
Apple Failed.
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I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store
Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203 -
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On your Macs open System Preferences > iCloud
Deselect the box next to Documents & Data, then reselect that box then restart your Macs.
On the iPhone tap Settings > iCloud. Switch Documents & Data off then back on then reset the iPhone.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
See if you can open the files now without opening on the iPhone first. -
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Hello MaineMoxie,
This information from the iTunes Store explains the Pre-order process:
http://help.apple.com/itunes/mac/10.0.1/interface/index.html#itns3165
To pre-order an item, click the Pre-order button next to the item. When the item is available for download, you receive an email notice. You aren’t charged for the item until you download it.
To download a pre-ordered item, click the link in the email notice or open iTunes and choose Store > Check for Available Downloads.
To view, cancel, or see the expected release dates for pending pre-orders, choose Store > View My Account, and click Manage Pre-orders.
Hope this helps!
- Judy -
I pre-ordered my iPhone 5 online a week ago but the payment still has not been taking out of my banks.
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Thanks for your help with this matter.
Paul & AlanWhen your phone ships is when you will be charged.
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I have a problem with my I phone5 . after i bought an iPhone6 and i joined it to my iTunes , the same problem happens to my new Iphone.
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Please HELP me. i would be very appreciated .
thank you very much.Hello ba.t,
After reviewing your post, it sounds like you tried to reset the Apple ID password but did not receive the email. I would recommend that you read this article, it may be able to help the issue.
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
i purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?
Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
You can view the feature list page of Acrobat XI Pro and buy it from this Link : Features, PDF documents | Acrobat XI Pro
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Hello there, AniChirglyan.
The following Knowledge Base article talks a little about the purchasing order of items through the iTunes Store.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes may still ask you for information from your card on file if that information has lapsed or needs updating. The card information on file has to be correct, no matter what purchasing option you will be exercising for this purchase.
Thanks for reaching out to Apple Support Communities.
Cheers,
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I have used Pages 09 and Keynote without any major problems until this new update. I have read many of the fixes but have a problem. When you get Pages 09 and Keynote back, Apples continues to want to update the 09 system. So it stays updated. I have had to turn off my auto updating that was nice but I'll do it one at a time in order to keep the Pages 09 and Keynote. When something works don't mess with it. Any fixes out there?
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In Firefox Tools>options>Advanced Hardware acceleration is turned on.
I don't know if that is different that tuning it off and on in Flash or not, but for now it is a moot point.
As I stated in my previous message, after following all earlier suggestions/instructions nothing helped. But The latest one, someone suggested that maybe version 17 of Flash might be a stable version.
I made no other changes except to install it, a few days ago, and so far so good.
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Hi apmichael,
If you are having issues sending email from one of your mail accounts on your iPhone, you may find the following article helpful:
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http://support.apple.com/kb/ts3899
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How do I download Adobe Flash Player on my MacBook Pro? It says that I have to disable my antivirus software but I never installed one. Does it come with the Mac in the first place? If so, how can I disable it or get Adobe Flash Player?
That message is just a standard one issued, mainly for Windows users, you can disregard it if you didn't install any anti-virus. (OS X has one installed by Apple that doesn't interfere)
It's just some forms of anti-malware are really paranoid and lock the entire machine down. (like Norton)
If you need assistance installing Flash
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You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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