I puchased the Photoshop/Lightroom, but when I try to download Lightroom I get the following error message:Error -302 when loading url aam://SAPCode=LTRM?productVersion=5.5?passPhrase=RRR9EU9BaSBdtGb7 BrzzYZ9hLdjmpvEWeq7/9gSYn2 lUDLZNr9UveWEgxzaiobbibx4d6

I get the following error message when attempting to load Lightroom: Error -302 when loading url aam://SAPCode=LTRM?productVersion=5.5?passPhrase=RRR9EU9BaSBdtGb7+BrzzYZ9hLdjmpvEWeq7/9gS Yn2+lUDLZNr9UveWEgxzaiobbibx4d6JK3R74HPAX4YFwTpkn6K3YQk6Ej82wRFyYvKwXKAVMfMhQCfW5qg8odoMny OV1JlBuT0gEMjSjG5EhuCR288pgnfgQbAmchGqKSU=
What can I do to solve the problem?

Ewlett you are receiving this error because the AAM Detect plug-in is not yet installed. Please see Error referring to aam protocol when you click download button | CC for more details.

Similar Messages

TS1702 ?Some of my applications have been saying I need the latest version of Adoebe Flash Player. When I try to download it I get the following error message: 'Frame Load interrupted' and the installation stops. Any suggestions

Some of my applications have been saying I need the latest version of Adoebe Flash Player. When I try to download it I get the following error message: 'Frame Load interrupted' and the installation stops. Any suggestions?

You can only use apps downloaded from the App store, not via a browser. There is no Flash for any iOS device including the iPod.

When i try to download Xcode i get the error that it cannot be installed on "macintosh hd"

when i try to download xcode i get the error that it cannot be installed because of "macintosh hd" and me not having os x version 10.8.4!!!
please help me

Correct.
System requirements for XCode is 10.8.4 and above. Since you have 10.7.5 it can't be installed.

HT4059 While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and

While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

When I try to open a Pages file, I get a "need to upgrade" from 4.3. When I try to download it, I get the message "installed" and that's the roadblock. What to do, what to do?

I recently upgraded to Mavericks. Now, when I try to open a Pages file, I get a message that I must upgrade Pages from 4.3. When I click to download, I get a message "installed." I'm going around and around: Need to install; it's already installed. TIA.

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Older versions of Pages 5 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud and opened by newer Pages versions anywhere, is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

When I try to download CC I get the error message A12E4.

I had no problem downloading and working with the trial apps but it seems that as soon as I subscibed I ran into trouble. When I subscribed I tried to install Lr but I kept receiving notification to update Creative Cloud, when I tried to do so I received the error A12E4. I figured that maybe if I uninstall CC that I might be able to download the updated version but I kept receiving the same error message.
I have spent several hours in 'chat' with Adobe Support using the cleaner, renaming folders, trying safe mode, all to no avail. The last person I spoke with had me package up a whole bunch of data assuring me someone would be in touch but that was 5 days ago. I am loathe to uninstall AiCC, PsCC, and IdCC as I need them for work and though I keep receiving warnings that they are damaged they seem to be working ok.
I work on a Mac.

Just in case anyone else encounters this issue, Adobe sent me the info below, and it worked for me...
1. You can see a magnifier icon on the top right corner. Please click on that and type Activity Monitor.
Please check if there is process running related to Adobe like CEP Service Manager, CEF Helper, Creative Cloud and AAM, CoreSync. If so please click on the names of those process and end all those　processes.
2. Please click on Finder and then navigate to Go - Go To Folder and type ~/Library.
After that navigate to Application Support/ Adobe and check for a folder called OOBE.
You will be able to see a file called opm.db. Please delete that file from the OOBE folder.
3. Then you can enable the Root User account in your Mac computer. Below steps are the steps to enable the root user on MAC.
From the Apple menu choose System Preferences....
From the View menu choose Users & Groups.
Click the lock　and authenticate as an administrator account.
Click Login Options....
Click the "Edit..." or "Join..." button at the bottom right.
Click the "Open Directory Utility..." button.
Click the lock in the Directory Utility window.
Enter an administrator account name and password, then click OK.
Choose Enable Root User from the Edit menu.
Enter the root password you wish to use in both the Password and Verify fields, then click OK.
You can also refer the below document on how to enable the 'Root user' on MAC.
http://support.apple.com/kb/ht1528
Then login to Root User account and try the installation of the Creative Cloud Application.

When I try to download itunes I get the error message "ITunes.Setup_exe file could not be downloaded Please help

I had ITunes installed up n running last November. Few weeks ago I started getting error messages and said to reinstall ITunes to fix the problem. So I went to control panel and deleted all Apple related programs, quick time n Itunes and reinstalled them But I cannot down load Itunes I get another error message saying ITunes.Setup_exe. This file couldn't be downloaded. I have been trying for weeks now and I am desperated Please help me

See Troubleshooting issues with iTunes for Windows updates.
tt2

When I try to download itunes I get the message "Service 'Apple Mobile device'(Apple Mobile Device) failed to start. Verify that you have sufficient priveleges to start system services" This is on my home computer

Help! When I try to down load the above message is what I get. I have uninstalled the last verision as it is giving me an error message also that is not running correctly!

Hello there, kjones7395.
The following Knowledge Base article offers up a few pointers in regard to Apple Mobile Device Service application:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

When I try to download Lightroom 6 update the web screen says it's downloading but nothing happens. Anyone else have this issue?

When I try to download Lightroom 6 update the web screen says it's downloading but nothing happens. Anyone else have this issue?

Disasble the computer's security software during the download and update.

HT1338 I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system?

I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.

Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there.

I recently transfered everything from my emac to another one but now when I try to open iTunes I get the window that states: The file "iTunes Library" cannot be read because it was created by a newer version of iTunes.

I recently transfered everything from my emac to another one but now when I try to open iTunes I get the window that states: The file "iTunes Library" cannot be read because it was created by a newer version of iTunes. The computer I transfered to had a bunch of files on it and I got full ownership of what was already there, so, how do I get to my iTunes library, I do have access as an administrator to the iTunes library (that works just fine) already there and I guess I must have had a newer version ofiTunes on my defunt eMac....

Tell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
dlrobinson49 wrote:
I guess I must have had a newer version ofiTunes on my defunt eMac....
That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first.

When I try to access iTunes I get 'The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes.' But when I try to download iTunes I get error (-42408)...help please.

When I try to access iTunes I get 'The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?'' But when I try to down load I get "unknown error occurred (-42408)". Don't know what to do next and I can't get into my iTunes library. (I have an iMac, OS10.6.8.)

Did you uninstall iTunes 11 and replace it with iTunes 10.7? If so, you'll need to go through a few steps to put things right:
Rename "iTunes Library.itl" to some other name;
Copy newst ITL file from the "Previous iTunes Libraries" folder into your main iTunes folder and rename it to "iTunes Library.itl";
Download iTunes 10.7: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Download/install shareware app called Pacifist;
Open Pacifist and, separately, mount iTunes DMG file -- drag iTunes PKG file into Pacifist and install iTunes via the Pacifist application -- be sure to answer yes to replacing everything Pacifist asks about;
Enjoy iTunes 10.7.
Cheers,
trane

Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any sug

Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any suggestions?

Justin,
In addition to what mo said, some have found that the page with the direct download link,
http://support.apple.com/kb/DL1572
may turn up blank to start with, so it may be necessary to reload the page.

When I try to update Apps, I get the "Your Apple ID has been disabled. I followed directions in support but nothing different.

When I try to update Apps, I get the "Your Apple ID has been disabled. I followed directions in support but nothing different.

Have you tried:
- Resetting Apple ID password
- Signing out of Apple ID and signing back in
Also is the correct Apple ID showing up when you try to update the apps?

HT4946 I am upgrading from iPhone 3 to 5. I have backed up my 3 on iTunes. I keep getting an error when I try to download all info to the 5. The error says I have disconnect my phone but I haven't. Happened multiple times. Any help would be appreciated.

I am upgrading from iPhone 3 to 5. I have backed up my 3 on iTunes. I keep getting an error when I try to download all info to the 5. The error says I have disconnect my phone but I haven't. Happened multiple times. Any help would be appreciated.

Are you running iTunes 11.0.1 (current version)? If not, get it at http://www.apple.com/itunes

I puchased the Photoshop/Lightroom, but when I try to download Lightroom I get the following error message:Error -302 when loading url aam://SAPCode=LTRM?productVersion=5.5?passPhrase=RRR9EU9BaSBdtGb7 BrzzYZ9hLdjmpvEWeq7/9gSYn2 lUDLZNr9UveWEgxzaiobbibx4d6

Similar Messages

Maybe you are looking for