I purchase by mistake a windows version of photoshop elements but i need a mac version

How can i change and download a mac version ?

with pse you should get serial numbers for both mac and win. with the mac serial number install the mac version of pse.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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How do I convert my pc version of Photoshop Elements 5.0 into a mac version??

I am original purchaser and owner of Photoshop elements 5.0, how can I convert it to a mac computer from my old pc?? Thanks

You will need to buy elements 9 or 10, then install that in windows and make a full backup, then restore to the mac version, if you use organizer. If not, you will just need to get a newer version of PSE. PSE 6 through 10 works in lion. For mountain lion, I would go for 9 or 10.
EDIT The boxed versions of PSE 9 and 10 come with the media to install on both platforms. The downloads don't, but you could install in windows as a trial and that would give you time to get your backup done and transferred.

I apparently purchased a Windows version of Adobe Acrobat XI Standard But I need a Mac Version.

I apparently purchased a Windows version of Adobe Acrobat XI Standard But I need a Mac Version. I inquired of the Adobe Community about how to do it. The person who responded said I should download a trial Mac version. I couldn't get this to happen. That was a few weeks ago. I tried again tonight. Now it says my trial period ended. Help!
Chris Leh

Order an Adobe product platform swap or language swap
Mylenium

I just purchased Windows CS6, but I need the Mac version!! I somehow missed that in my purchasing. What should I do?

I just purchased Windows CS6, but I need the Mac version!! I somehow missed that in my purchasing. What should I do?

You can try using chat - select the blue area (Still Need Help?) at the bottom to open a link.
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
If that doesn't work you could try arranging for a platform swap... You can swap languages/platforms for a latest version product if you follow the instructions at the following link: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response.

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response. What should I do?

Look here
Order product | Platform, language swap

I have downloaded the 32 bit version of photoshop elements, when i needed the 64 bit, how can I change this?

I have downloaded the 32 bit version of photoshop elements, when i needed the 64 bit, how can I change this?

Emmag74878818 what version of Photoshop Elements are you trying to download? Where did you download the 32-bit version from?

Hi I have made a the mistake of purchasing the windows version of elements 13 and need the mac version to download

On the phone i was told to request help online, I need the Mac version download of the windows purchase i have made, not sure if this means that i must return and re purchase of if there is another way you can help me, thank you.

you just need your mac serial number.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Which version on photoshop elements do I need?

Which version of photoshop elements will open raw NEF files from a Nikon D300s?

Since you can only purchase PSE 11, I would say the answer is PSE 11

How do i fix this, i have only been using Photoshop elements 11 on my computer, now it's saying ' could not complete your request because file is not compatible with this version of Photoshop Elements' BUT I HAVE ONLY BEEN USING THIS PHOTOSHOP.

Photoshop Elements 11
Only Been using it
saying ' could not complete your request because file is not compatible with this version of Photoshop Elements'
What do i do

Which operating system are you running on?
Do you get this error when loading or using the organizer or the editor?
What are you trying to do when you get this error?
If you are using raw files, which camera (make and model) do you use to create the raw files?
If you can load the editor, which version of camera raw do you have loaded? - see Help -> about Plug-in -> Camera raw
Brian

I have Creative Suite 6 Production Premium and InDesign CS5.5 for Windows, but I need the Mac versions of these. Is it possible to swap or exchange these products?

Does Adobe allow exchanging my Windows version of CS6 Production Premium and InDesign CS5.5 for the Mac version? (The CS5.5 box is unopened, and the CS6 is in mint condition.)

You might be able to do something for the CS6 product, but as far as the CS5.5 application goes it will not qualify. See the following:
Order product | Platform, language swap

I have bought the Windows version of CS6 but I need the Mac version, how do I swap the serial numbers?

I accidentally purchased Abode CS for Windows, I need it for Mac - can someone help me please?

You have 30 days to return or exchange your purchase.
Explain the situation to Customer Service.
800-833-6687
Monday—Friday, 5am—7pm PT
or Adobe Customer Care (@AdobeCare) | Twitter
If they ask you to, request a swap Order product | Platform, language swap
Gene

My laptop's been stolen; I have serial number of my Photoshop Elements but can't remember which version; I now have Wondows 8.1. How do I know which version to redownload and install?

Sorry...title says it all. I had a Photoshop Elements 3.0 on disk and have subsequently downloaded updates and was running an updated version on my stolen laptop with Windows 7.
MyAccount shows my Photoshop serial number but not the version number which I have forgotten. I assume I can now redownload the version I had - updated to work on Windows 8.1 but don't know which version to download.

Contact Customer Support by chat or by phone and they should be able to look into your purchase history. You might even find it yourself if you poke around different links in your account.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
Support should be able to deactivate the software for your stolen laptop as well.

I ordered Photoshop Elements 13 and Premiere 13 unfortunately of the Windows version (small print). Instead I needed the Mac version for my new iMac. The order was on December 2nd. 2014. Order no.: AD014937726.

I contacted Adobe and they recommended the Forum to speed up the process!!! I need to know who to contact.

Please see this post:
<returns>
It has got a link to contact Adobe Customer Service where you can explain your situation.

I got the wrong version I need the MAC version!!How do I get this corrected?

How do I talk to someone to get the correct version of PS elements? I need the MAC version!!

Hi Denise,
Which version of PSE are you talking about?
Thanks,
Anwesha

Version of Photoshop Elements that will works with Windows 7

A few years ago I purchased a Canon scanner 8800F with a bundle that included Adobe Photoshop Elements 5.0.2. I recently updated to Windows 7 64 bi,t and have had nothing but trouble trying to get it to work. I have tried removing it and reinstalling, but it just does not work as it did in XP..
I would like to purchase a newer version of Photoshop Elements, but I'm not sure which version will work. It does not have to be the latest version.
Hope someone can help. Thanks.

Any version from 10, 11, 12 or 13 will work on Windows 7. You can download the trial versions from this link and see which one you like most:
<Download Photoshop Elements products | 13, 12, 11, 10>
When you have decided which one is best for you, you need to go to Amazon website and buy the boxed version and when it arrives, all you need to do is to use the serial number from the box to activate your trial version. There is no need to reinstall anything again.
Amazon may not have version 10 and 11 so please search for the version they have before installing any trial versions.
Hope this helps.

I purchase by mistake a windows version of photoshop elements but i need a mac version

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