I purchased a book through itunes and can not open on my pc
I purchased a book from itunes and now can not read it on my Dell pc
iBooks: Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT4059 - Computers are not listed under supported devices.
Similar Messages
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I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.
You won't be able to open it on your computer, ibooks can currently only be read in the iBooks app on an iPad, iPhone and iPod Touch. How were you trying to get it to your phone, syncing it by selecting it on the iPhone's Books tab when connected to your computer's iTunes, or by dragging-and-dropping it from the Books part of your iTunes library over and onto the iPhone 'device' ? Another option is to try re-downloading it directly in the iBooks app on your iPhone via the Purchased tab in the ibookstore in it (re-downloading).
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I purchased a book through iTunes. I then synced my iPad and went to iBooks. I clicked on the book and it shows downloading but that has been going on for almost two hours and i still can't open the book. What gives? I have done this before no problem.
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi friends, can you plee help me out ? I purchased a book through iTunes, my money was redeemed but I could find the book. After that I did downloaded the iBooks
Go to your iTunes menu > Preferences > General and put a checkmark next to Show > Books.
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I've purchased numerous books through the itunes store in which I was able to read. Now I'm unable to open some of the ibooks that I've purchased, I get an error message...book formate error, delete and redownload, which I've done numerous times with negative results. What are my options?
within the receipt that Apple sent to you via email is a Report a Problem link. use that link to report your issue.
also you could try a basic reset and see if that resolves your issue. hold down the Lock button & Home button at the same time for ~15 seconds, the iPad should then perform a reset. -
I purchased audio books from Itunes and they aren't showing up on the purchased list so I can't down load them to my new computer. I have authorized my computer. So any suggestions?
You cannot redownload audiobooks at all.
They will only be where you put them. -
I purchased a book from Itunes and see it in my purcahsed library. However, it did not sync to my ipad. is there something i can do to move it to my ibooks on my ipad?
If you purchased it on your computer's iTunes then have did you select it to sync to your iPad (via the iPad's Books tab on your computer's iTunes) ?. On your iPad you can also turn Settings > Store > Books 'on' so that iBooks purchases made on your computer or other iOS device are automatically downloaded to it. You can also re-download the book for free directly on your iPad : http://support.apple.com/kb/HT2519
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I purchased a movie through iTunes and half way through the movie it freezes up
I purchased a movie through iTunes and half way through the movie it freezes up.what can I do to fix this problem?
How to report an issue with Your iTunes Store purchase
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I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play. Has anybody had this happen? And if so is there any solution?
Hey Christian,
I'd follow the troubleshooting steps below, from this article:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
See if that resolves the issue and gets your video playing again.
All the best,
David -
I recently purchased a CD through itunes and the first track is corrupt. What do i do?
I recently purchased a CD through itunes and the first track is corrupt. What do i do?
See How to report a problem with your iTunes Store purchase: http://support.apple.com/kb/HT1933
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about a year ago we purchased a used macbook pro and can not get music to transfer from iPhones to mac
how can i get All music transferred? even non purchased
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my phone can not going upto date .and can not open.only coonnect to itune pic is on the mobile when i switch on
found the solution on the forum already!
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why can I not open pictures when I click on the host icon on my desktop? It just sits there, and can not open from top menu bar as well, only via itunes
Does your question involve iPhoto in some way?
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I have just purchased Photoshop Elementar in Swedish, but can not open the program.
I have just purchases Photoshop Elementar in Swedish, but can not open the program. Why?
what file(s) (name and extension) did you download?
what are you clicking to start installation?
what do you see after clicking? -
I bought a Sony alpha 77II and can not open RAW in adobe photoshop elements 12.
I bought a Sony alpha 77II and can not open RAW in adobe photoshop elements 12. Image data converter is not ok because of to much pre defined colour management, suggestions ?
[discussion moved to Photoshop Elements forum]
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