I purchased a file that advised it works with Illustrator intalled via extension manager and it only shows in my 'others products'? I cant even open the file in illustrator or in design? Help    =)

I purchased a file that advised it works with Illustrator intalled via extension manager and it only shows in my 'others products'? I cant even open the file in illustrator or in design? Help    =)

What's the product name please?

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    My Ipad2 has a message: Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
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  • After installing yosemite its showing my safari is open and displaying a long error message. so now i cant get onto the internet!!!! Please help

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    If I click reopen the same error message pops up
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    Process:               Safari [351]
    Path:                  /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:            com.apple.Safari
    Version:               8.0 (10600.1.25)
    Build Info:            WebBrowser-7600001025000000~1
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Safari [351]
    User ID:               501
    Date/Time:             2014-10-23 09:14:03.098 +0100
    OS Version:            Mac OS X 10.10 (14A389)
    Report Version:        11
    Anonymous UUID:        218B1CA4-7890-1373-B140-9116AC72C05E
    Time Awake Since Boot: 130 seconds
    Crashed Thread:        32
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x20:
    -->
        __TEXT                 000000010d85c000-000000010d85d000 [    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    Process Model:
    Multiple Web Processes
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib        0x00007fff8e91f52e mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x00007fff8e91e69f mach_msg + 55
    2   com.apple.CoreFoundation      0x00007fff8d977b14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation      0x00007fff8d976fdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation      0x00007fff8d976838 CFRunLoopRunSpecific + 296
    5   com.apple.HIToolbox           0x00007fff93d3243f RunCurrentEventLoopInMode + 235
    6   com.apple.HIToolbox           0x00007fff93d321ba ReceiveNextEventCommon + 431
    7   com.apple.HIToolbox           0x00007fff93d31ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
    8   com.apple.AppKit              0x00007fff931b7821 _DPSNextEvent + 964
    9   com.apple.AppKit              0x00007fff931b6fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    10  com.apple.Safari.framework    0x00007fff92628f20 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
    11  com.apple.AppKit              0x00007fff934bbd27 -[NSApplication _realDoModalLoop:peek:] + 666
    12  com.apple.AppKit              0x00007fff934ba2d6 -[NSApplication runModalForWindow:] + 119
    13  com.apple.AppKit              0x00007fff934b9ea3 -[NSAlert runModal] + 144
    14  com.apple.AppKit              0x00007fff931bc7ad __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
    15  com.apple.AppKit              0x00007fff931bc35e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
    16  com.apple.AppKit              0x00007fff931bc2fd -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
    17  com.apple.AppKit              0x00007fff931bbfea -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
    18  com.apple.AppKit              0x00007fff931bbdb9 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
    19  com.apple.AppKit              0x00007fff931bb805 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
    20  com.apple.Foundation          0x00007fff9604c458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
    21  com.apple.Foundation          0x00007fff9604c2c9 _NSAppleEventManagerGenericHandler + 102
    22  com.apple.AE                  0x00007fff8872699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
    23  com.apple.AE                  0x00007fff88726719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    24  com.apple.AE                  0x00007fff88726623 aeProcessAppleEvent + 295
    25  com.apple.HIToolbox           0x00007fff93d3f37e AEProcessAppleEvent + 56
    26  com.apple.AppKit              0x00007fff931b7ec6 _DPSNextEvent + 2665
    27  com.apple.AppKit              0x00007fff931b6fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    28  com.apple.Safari.framework    0x00007fff92628f20 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
    29  com.apple.AppKit              0x00007fff931aaf73 -[NSApplication run] + 594
    30  com.apple.AppKit              0x00007fff93196424 NSApplicationMain + 1832
    31  libdyld.dylib                 0x00007fff8bed95c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_platform.dylib      0x00007fff94c66f2d _platform_bzero$VARIANT$Ivybridge + 77
    1   libsystem_malloc.dylib        0x00007fff9600f79a szone_malloc_should_clear + 2439
    2   libsystem_malloc.dylib        0x00007fff96010acb malloc_zone_calloc + 78
    3   libsystem_malloc.dylib        0x00007fff96016231 calloc + 49
    4   libobjc.A.dylib               0x00007fff8a772719 class_createInstance + 133
    5   libdispatch.dylib             0x00007fff883db921 _os_object_alloc_realized + 38
    6   libdispatch.dylib             0x00007fff883dc6d8 dispatch_mach_msg_create + 78
    7   libdispatch.dylib             0x00007fff883eec19 _dispatch_mach_msg_recv + 264
    8   libdispatch.dylib             0x00007fff883deccb _dispatch_mgr_invoke + 49
    9   libdispatch.dylib             0x00007fff883dea6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 4:: Dispatch queue: com.apple.root.default-qos
    0   libsystem_kernel.dylib        0x00007fff8e91f582 semaphore_timedwait_trap + 10
    1   libdispatch.dylib             0x00007fff883e2c0f _dispatch_semaphore_wait_slow + 143
    2   com.apple.CoreDuet            0x00007fff948496c0 -[CDAttribute historyOfValue:forWindow:filter:maximumElements:error:] + 529
    3   com.apple.Safari.framework    0x00007fff92b9f02b __57-[WBSParsecSearchClient updateRecentlyUsedAppIdentifiers]_block_invoke + 278
    4   libdispatch.dylib             0x00007fff883e0323 _dispatch_call_block_and_release + 12
    5   libdispatch.dylib             0x00007fff883dbc13 _dispatch_client_callout + 8
    6   libdispatch.dylib             0x00007fff883de88f _dispatch_root_queue_drain + 935
    7   libdispatch.dylib             0x00007fff883ecfe4 _dispatch_worker_thread3 + 91
    8   libsystem_pthread.dylib       0x00007fff895376cb _pthread_wqthread + 729
    9   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 7:: WebCore: IconDatabase
    0   libsystem_kernel.dylib        0x00007fff8e924132 __psynch_cvwait + 10
    1   com.apple.WebCore             0x00007fff8acf3ebb WebCore::IconDatabase::syncThreadMainLoop() + 411
    2   com.apple.WebCore             0x00007fff8acf1009 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
    3   com.apple.JavaScriptCore      0x00007fff94f40a9f ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff895372fc _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff89537279 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff895354b1 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 10:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib        0x00007fff8e91f52e mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x00007fff8e91e69f mach_msg + 55
    2   com.apple.QuartzCore          0x00007fff88250d63 CA::Render::Server::server_thread(void*) + 198
    3   com.apple.QuartzCore          0x00007fff88250c96 thread_fun + 25
    4   libsystem_pthread.dylib       0x00007fff895372fc _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff89537279 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff895354b1 thread_start + 13
    Thread 11:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib        0x00007fff8e91f52e mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x00007fff8e91e69f mach_msg + 55
    2   com.apple.CoreFoundation      0x00007fff8d977b14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation      0x00007fff8d976fdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation      0x00007fff8d976838 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork           0x00007fff87a44e90 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation          0x00007fff96092b7a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib       0x00007fff895372fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff89537279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff895354b1 thread_start + 13
    Thread 12:: Safari: WBSParsecSearchClient location
    0   libsystem_kernel.dylib        0x00007fff8e91f52e mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x00007fff8e91e69f mach_msg + 55
    2   com.apple.CoreFoundation      0x00007fff8d977b14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation      0x00007fff8d976fdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation      0x00007fff8d976838 CFRunLoopRunSpecific + 296
    5   com.apple.Safari.framework    0x00007fff92b9fd3e -[WBSParsecSearchClient _locationThread] + 43
    6   com.apple.Foundation          0x00007fff96092b7a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib       0x00007fff895372fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff89537279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff895354b1 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 14:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 15:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 16:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 17:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 18:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 19:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 20:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 21:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 22:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 23:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 24:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 25:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 26:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 27:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 28:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 29:
    0   libsystem_kernel.dylib        0x00007fff8e924946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff895354a1 start_wqthread + 13
    Thread 30:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib        0x00007fff8e9243f6 __select + 10
    1   libsystem_pthread.dylib       0x00007fff895372fc _pthread_body + 131
    2   libsystem_pthread.dylib       0x00007fff89537279 _pthread_start + 176
    3   libsystem_pthread.dylib       0x00007fff895354b1 thread_start + 13
    Thread 31:: Safari: HistoryTextCache caching
    0   libsystem_kernel.dylib        0x00007fff8e9255d6 pread + 10
    1   com.apple.SearchKit           0x00007fff8d2257b6 StoreStreamReadPastEndOfBuffer + 69
    2   com.apple.SearchKit           0x00007fff8d2256f8 StoreStreamReadBytes + 52
    3   com.apple.SearchKit           0x00007fff8d2256b1 StoreStreamReadUInt32 + 19
    4   com.apple.SearchKit           0x00007fff8d226f4d IAInputBlock::ReadUInt32() + 21
    5   com.apple.SearchKit           0x00007fff8d229275 ReadPage(unsigned int, IAStorage*, IAOrderedStorable*) + 61
    6   com.apple.SearchKit           0x00007fff8d229035 BTree::Open(IAStorage*, unsigned int, bool, bool) + 173
    7   com.apple.SearchKit           0x00007fff8d228619 TermIndex::Open() + 345
    8   com.apple.SearchKit           0x00007fff8d228467 InvertedIndex::Open() + 29
    9   com.apple.SearchKit           0x00007fff8d2261d6 TIAIndex::Open(IAStorage*, __CFString const*, unsigned char) + 76
    10  com.apple.SearchKit           0x00007fff8d225f80 IAIndexOpen + 108
    11  com.apple.SearchKit           0x00007fff8d224788 SKIndexOpen(void const*, __CFString const*, __CFString const*, unsigned char) + 844
    12  com.apple.SearchKit           0x00007fff8d2243fc SKIndexOpenWithURLAndLocale + 86
    13  com.apple.Safari.framework    0x00007fff927fadcb -[HistoryTextCache(FileInternal) _initializeSearchIndexCreatingIfNecessary:] + 251
    14  com.apple.Safari.framework    0x00007fff927fafe7 -[HistoryTextCache(FileInternal) _removeCachedPageTextForURLStringWithoutFlushing:] + 68
    15  com.apple.Safari.framework    0x00007fff927fa910 -[HistoryTextCache(FileInternal) _runCachingThread] + 649
    16  com.apple.Foundation          0x00007fff96092b7a __NSThread__main__ + 1345
    17  libsystem_pthread.dylib       0x00007fff895372fc _pthread_body + 131
    18  libsystem_pthread.dylib       0x00007fff89537279 _pthread_start + 176
    19  libsystem_pthread.dylib       0x00007fff895354b1 thread_start + 13
    Thread 32 Crashed:
    0   libsystem_pthread.dylib       0x00007fff89535695 _pthread_mutex_lock + 87
    1   libsystem_c.dylib             0x00007fff88f99b78 vfprintf_l + 28
    2   libsystem_c.dylib             0x00007fff88f92620 fprintf + 186
    3   ???                           0x00000001543585dc 0 + 5707761116
    Thread 32 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff772041d8  rcx: 0x00007fff772041f0  rdx: 0x00000000000000a0
      rdi: 0x00007fff772041f0  rsi: 0x00007fff89535b14  rbp: 0x0000000154354e30  rsp: 0x0000000154354db0
       r8: 0x000000014f2df000   r9: 0x0000000000000054  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x00007fff772036b8  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff89535695  rfl: 0x0000000000010246  cr2: 0x0000000000000020
    Logical CPU:     3
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10d85c000 -        0x10d85cfff  com.apple.Safari (8.0 - 10600.1.25) <CCB419A4-D7C3-3F1C-B293-35543A15602C> /Applications/Safari.app/Contents/MacOS/Safari
           0x1522a2000 -        0x1522a2ff5 +cl_kernels (???) <D1E9D929-6134-4749-B405-C44BFC3CBF42> cl_kernels
           0x1522a7000 -        0x1522a7fef +cl_kernels (???) <48371977-D73C-4A0E-8E5A-14815200FBC6> cl_kernels
           0x152f1d000 -        0x153003fef  unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
        0x7fff6c667000 -     0x7fff6c69d837  dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
        0x7fff86e28000 -     0x7fff86e42ff3  com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
        0x7fff8778c000 -     0x7fff878d0ff7  com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
        0x7fff878d1000 -     0x7fff87962ff7  libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
        0x7fff87963000 -     0x7fff879a3ff7  com.apple.CloudDocs (1.0 - 280.1) <21D7E10A-99EF-34BE-82D7-29A6F1761DE5> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
        0x7fff879a4000 -     0x7fff87ba7ff3  com.apple.CFNetwork (720.0.9 - 720.0.9) <78EE1B88-394F-3BB8-93A6-E068990559EC> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
        0x7fff88229000 -     0x7fff883d9ff7  com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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        0x7fff905f5000 -     0x7fff9069dff7  com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
        0x7fff9069e000 -     0x7fff90bc7ff7  com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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