I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased

Question

I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased?

Answer 1

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: [phone] How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom