I purchased a Maxtor Ext. Hardrive several years ago and cannot locate the fire wire. Since then I want to take the files that are on the Maxtor and transfer them to a new PC I purchased. What is the best way to go about doing that?

I purchased a Maxtor External Hard Drive several years ago and cannot locate the Fire Cable that came with it. I want to transfer the files in the Maxtor to a new PC I recently purchased. How would I go about doing that?

Just buy a new cable

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HT5621 My husband and I both have iPhone 5. We currently share the same apple I'd. How do we get separate ones. Him keeping his and me getting a new one? What is the best way to go about doing this?

My husband and I both have iPhone 5. We currently share the same apple I'd. How do we get separate ones. Him keeping his and me getting a new one? What is the best way to go about doing this?

FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US

Should the admin/user folder and all of its sub folders be moved to the hdd or just parts of it? (eg. picture, movies, documents) What is the best way to go about doing this. Also should a 2t hdd be partitioned.

iMac with 256ssd and 2t hdd. Should the admin/user folder and all of its sub folders be moved to the hdd or just parts of it? (eg. picture, movies, documents) What is the best way to go about doing this. Also should a 2t hdd be partitioned.

Yes, you can move your user directories to the HD and keep your OSX and Applications on the SSD drive.
Whether you partition your HD or not depends on how much data you have and how you propose to use your HD.
Are you planning to use your iMac as a Time Machine backup volume? If so, partition it off.
Do you have huge data files, eg video, music, photos?
How much of your 2tb drive will be "free" once it is loaded with all your data?
A little more information is required before the optimal configuration can be recommended for your use.

Problems with Photoshop CS2 I originally purchased this software several years ago. At time I was running Microsoft Windows XP. This computer recently was replaced with a Dell running Windows 8.I reloaded my CS2 on this computer & it ran fine with a few

Problems with Photoshop CS2
I originally purchased this software several years ago. At time I was running Microsoft Windows XP.
This computer recently was replaced with a Dell running Windows 8.I reloaded my CS2 on this computer & it ran fine with a few exceptions as follows;
when the software comes up initially I get a message that says “could not complete your request because of program error”. Hitting OK allows me to continue using the software .
When I try to activate a function using CTLR or ALT keys I get this message “required application failed to load and the product cannot continue. Please reinstall the application”. This causes the application to abort.
Reloading my CS2 continues to generate the same messages when I depress the CTLR or ALT keys.

Your original copy is obsolete and Adobe is offering a free replacement you are entitled to. Download and use that and that should clear it up for you.
https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Download this copy of CS2 and use the serial number provided next to the download link.

HT4528 I have two iTunes account. Is there a way of merging the two accounts. The original account was created several years ago prior to purchase of an iphone. How and where do I go to check my credit card information?

I created an iTunes ago several years ago under this email: At this time I did not own an Apple product. All songs purchased and downloaded were in my lap top.
When I purchased my first iPhone...another iTunes account was created under the iPhone ID:
There is NO ONE that can help or assist me. IF instructed properly and correctly...I can maneuver thru my systems. I would like to combine the two accounts. Is this possible? There is NO logical reason to have 2 accounts out there...
I am upgrading to the iPhone 5s on the 20th of this month...Can someone please help me move all information?
Also, I need to know how to check/review the credit card information in my iTunes account in my current iPhone 5. Not able to make purchases....AND there is cash in my account.
Not difficult questions...just need someone to take the time to help me.
Thank you.
Diana Macias
Sincerely,
Diana
<Personal Information Edited by Host>

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

I purchased Aperture from the App Store several years ago. Now I want to install it on 10.7. How do I do that? Thanks.

I purchased Aperture from the App Store several years ago. Now I want to install it on 10.7, but the current version requires 10.10. How can I install an older version of Aperture that will run on 10.7?
Thanks

Click here and try following the instructions. If they're not applicable, get an Aperture 3 DVD.
(122909)

I purchased 2 ipad mini's at Xmas, I then sync'd them with itunes on my pc, and put basically the same apps on each of them. Both are 16gb units. One of them is full ( with over 9gb of "other" memory) the ipad still has 10gb left.What could be causing thi

I purchased 2 ipad mini's at Xmas, I then sync'd them with itunes on my pc, and put basically the same apps on each of them. Both are 16gb units. One of them is full ( with over 9gb of "other" memory) the ipad still has 10gb left.What could be causing this "other" storage

How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
 Cheers, Tom

HT3819 I purchased music from Itunes on a PC several years ago. I am unable to locate my sounds in the ITunes library. Where did my purchased songs go???????? Can I transfer my purchased songs from the PC to my MAC or iPod Shuffle??????? PLEASE HELP!!!!

I purchased music from Itunes on a PC several years ago. I am unable to locate my sounds in the ITunes library. Where did my purchased songs go???????? Can I transfer my purchased songs from the PC to my MAC or iPod Shuffle??????? PLEASE HELP!!!

Click here and follow the instructions.
(80232)

I have transferred Aperture 3 from an old Imac to a new. Now I´m requested to put in the serial number for v2, which I upgraded from several years ago. I can`t find it, but have the serial number for the upgrade. What to do?

I have transferred Aperture 3 from an old Imac to a new. Now I´m requested to put in the serial number for v2, which I upgraded from several years ago. I can`t find it, but have the serial number for the upgrade. What to do? Can I find the original serial number in my old Imac?

You'll have to contact Apple. See Pro Application Replacement Serial Numbers

I purchased a lightroom 4 on disc several years ago. In 2013 I again purchased the upgrade to Lightroom 5. Later I was sent a free upgrade of lightroom 5. I have all the activation codes for those products. Unfortunately the original disc has been misplac

I purchased a lightroom 4 on disc several years ago. In 2013 I purchased an upgrade to lightroom 5 via a download. I have all the activation codes. I uninstalled lightroom from my old laptop and now want to download it to my new laptop using windows 8.1.
Where do I go to download already purchased and paid for copies of lightroom 5. I can put the verification codes when payment is requewsted. HELP!!!

Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

Several years ago I had an itunes account through my work email address. I have since left the company. When I tried to access the itunes I purchased, my password would not work because I no longer had access to that acct. How can I access that acct?

Several years ago I had an itunes account through my work email address. I have since let the company but when I tried to access the songs I'd already purchased, my password would not work because that account no longer existed. I ended up having to open another account but how can I access that account to retrieve my other songs? I realize I can't transfer between accounts but maybe at least burn to CD?

Hello, RSchultz13.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would try the option to answer your security questions. If those steps do not work then you may need to reach out to our account security team to reset this old Apple ID password. Once this is done you should be able to access your old DRM protected purchases.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

We have always used one iTunes account and I want to crate a new account for my daughter. What is the best way to go about this and will she need to download free apps again?

We have always used one iTunes account and I want to crate a new account for my daughter. What is the best way to go about this and will she need to download free apps again?

Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with.

I purchased Photoshop for mac a few years ago and put it on one of my computers. Since then, I have gotten a new mac desktop without a disc drive. I would like to take my photoshop off of the old computer and put it on the new one. Is there anyone I can d

I purchased Photoshop for mac a few years ago and put it on one of my computers. Since then, I have gotten a new mac desktop without a disc drive. I would like to take my photoshop off of the old computer and put it on the new one. Is there anyone I can download it?

What version?

In the new Pages 5.0, what is the page break shortcut key. I cannot find the key as indicated on the drop down menu.

in the new Pages 5.0, what is the page break shortcut key (it used to be the Fn + enter). I cannot find the (new) key as indicated on the drop down menu. Please help.

Hi Bruce and fruhulda,
ok, I found the keyboard viewer, it only shows the traditional symbol 'return'. something like a sideway u-turn continued with the arrow under. This is the Canadian or US keyboard.
btw thanks for your suggestion.

I am new to macbook pro, what is the best tutorial video to watch

I am new to Macbook Pro, what is the best tutorial video to watch?

There are a lot of videos to watch if you are new to Mac. Apple has got a lot of tutorials and videos in their website > http://www.apple.com/support/macbasics They will help you use OS X.
Also, you can ask here. We will be glad to answer all your doubts about OS X and your MacBook Pro. Finally, welcome to the Mac

I purchased a Maxtor Ext. Hardrive several years ago and cannot locate the fire wire. Since then I want to take the files that are on the Maxtor and transfer them to a new PC I purchased. What is the best way to go about doing that?

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