I purchased a tv show from itunes. While downloading from the store it shows in the video list, when done, it disappears. what is happening?

I purchased a tv show from itunes. I can sync to my iphone. I tried to sync to ipod touch 4gen. Sync seems to be fine, but the video doesn't show up. While downloading from the store it shows in the list, when done, it disappears. what is happening?
I finally figured it out. I had the parental controls restricting videos on my son's ipod. Once I changed the restrictions, the videos appeared.

http://www.apple.com/support/itunes/store/download/
Fill out a customer service request, they will respond. I had a problem with my account and Apple was very helpful.
BTW... the store is still down.

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HT4972 I have music on my itouch that I did not purchase from itunes, but downloaded from CD's that I owned. If I upgrade my iOS and sync my device, will it remove that music, requiring me to reload it back onto the device?

I've found that certain apps that I desire require a certain iOS level, so to speak. However, I have been hesitant to sync my itouch (3rd generation) to itunes to upgrade, mainly because it warns me that my media will be removed. Most of the music on my device has come from CDs which I have downloaded onto my itouch and not from itunes, so the music is not on my itunes itself. Since I do not fully comprehend what "syncing" my itouch to my computer will do, I would like to be certain that if I do sync my device all media will be removed. If this is the case, then I must persue ways to back that music up before I proceed with the syncing. If you could let me know as much information about this as possible, I would be truly grateful. Thank you.

You will probably lose the music.
Why is it not on your computer?
Have you failed to maintain a backup copy?

Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro

Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro? When I purchase on my Mac it always shows up. Checked. Can't download again from recent downloads and I tried to purchase again just to see and it wants to charge me.

Hi OP
Did this sort your problem? I have the same one too. Purchased tracks on my iPad not showing up on MBP or iPhone. Itunes wants to charge me for it againa dn again!
Anyone?

WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I downloaded Ringtone from iTunes into my iPhone 6 and set it as the default Ringtone. Worked well until I had to recharge my phone. Now disappearred from my iPhone but shows in Tones when phone sync'd. How do I get to show back as default Ringtone

I downloaded a Ringtone from iTunes into my iPhone 6 and set it as the default Ringtone.Worked well until I had to recharge my phone.The Ringtone has now disappeared from my iPhone and I'm left with just the Ringtones that come standard with iPhone 6. I sync'd my phone and it shows in the Tones folder. How do I get the Ringtone back as a default Ringtone in my iPhone 6. Quite frustrating!!

In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.

When trying to get my music from itunes a message pops up on my computer stating the disk cannot be found, what is this? I cant get the new music i purchased

when trynig to get new music from itunes a message pops up on my computer saying the disk cannot be found. I dont know what this is, now i cannot not only get the new music i just purchased i seem to have lost all of my other music i already has as well. Is there anything I can do to fix this problem a get all my music back?

Thanks for all of your help. Took the old girl in to a techie at London Drugs and my HD had failed, simple mechanical failure after 5 years of useful service. They mentioned that it was a pretty massive failure as they were unable to extract ANY information whatsoever. For those of you wondering what the warning signs were: slowing down of all processes, especially opening applications; freezing up when running an internet applcation and browsing at the same time; occasional starting up with a flashing folder with the dreaded ? (which would restart the first few times once I disconnected all peripherals, including the keyboard); finally full failure with only a white screen showing upon start up.
I am getting a new HD, will reinstall from Time Machine and there will be peace in the valley.

Why can't I no longer watch movies from iTunes while they are downloading?

Why can't I no longer watch movies from iTunes while they are downloading?

Videos and movies purchased from the iTunes Store are by demand of the content owners copy protected and cannot be edited, regardless of what the software is you attempt to use. There is nothing anyone here can do to help you with that. If you need to be able to edit videos, you'll need to purchase and import the DVD - such importing is despite the content owners' efforts still legal for class use (as with any copyright issue, confirm fair use issues with your district's legal office) though we can't discuss methods here - which you'll then be able to edit.
Regards.

I've just found that three movies I've bought from iTunes on on my iPad are not showing up on Apple TV or anywhere other than that iPad. What's up with that and will I lose these films if I reset this iPad?

I've just found that three movies I've bought from iTunes on on my iPad are not showing up on Apple TV or anywhere other than that iPad. What's up with that and will I lose these films if I reset this iPad?

Thanks. The reason this has become an issue is that I recently bought a new Macbook Air that the iPad is not synced to. The one is was synced to was stolen. If I want to sync this iPad to the new Air, won't it be wiped before I'm able to copy these films or am I wrong about that?

My mac, ipad and apple tv share the same itunes account. Why do movies rented from itunes on my ipad or mac not show up in my apple tv? is there a way to get them there?

My mac, ipad and apple tv share the same itunes account. Why do movies rented from itunes on my ipad or mac not show up in my apple tv? is there a way to get them there?

Rentals are one-time only downloads, they will not show on other devices/computers for redownloading.
If you rent a film on your iPad or Apple TV then you can only watch it on that device. If you rent it on your Mac then you can move it from there to your iPhone or your Apple TV (if it's a first gen Apple TV) : FAQs about renting movies from the iTunes Store :
If you rented the movie on your computer, you can move it to an iOS device or Apple TV (1st generation). To do this, connect the devices and sync using USB. When you move a rented movie from your computer, it will disappear from your computer’s iTunes library. You can move the movie between devices as much as you want, but you can only have it on one device at a time.
If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
Renting and moving rentals from a computer : How to rent a movie from the iTunes Store on your computer.

HT204370 i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again. what do i do now to get my films back ?

i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again. what do i do now to get my films back ?

Did you fail to back up your purchases?
If so, then they are gone.

Purchased a TV show in itunes...can only hear audio, will not display video

at 1st....
Purchased a TV show in itunes...can only hear audio, will not display video
now...
shows the show is 48 min but then is only 30 seconds once opened

Hello piff316,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

How to solve the problem of connecting my iPad to Itunes while my iPad not working and show to connect to iTunes?

Question to all iPad users please help in this issue
How to solve the problem of connecting my iPad to Itunes while my iPad not working and show to connect to iTunes?
Thank you for help out.

Hi Jamalzoal,
Dose your computer have the most recent iTunes on it? When you connect the iPad 2 to your computer what happens? dose iTunes tell you the iPad need to be restored?
p.s. you post this question in the Apple Remote Desktop community. You would probable have gotten more an fast responses if you posted this in the iPad community.

I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?

I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?

I have random songs that a have paid for but they just disappear, or cannot be downloaded and so on. Sometimes they are indexed wrongly, and can't be found because of that, no work around because also the search function of itunes has gotten totally unusable. Not much fun to be an apple user anymore. I once used to be a very loyal user. My first apple was a Macintosh SE and an image writer II.

I don't understand what's happening with my Music. All the songs that I purchased, that were previously on my phone, now show up a Cloud next to them, but I can't play them. If I touch the Cloud, it turns into a red square but never downloads.

I don't understand what's happening with my Music. All the songs that I purchased, that were previously on my phone, now show up with a Cloud next to them, but I can't play them. If I touch the Cloud, it turns into a red square, acts like it's downloading (which I can see happening in iTunes), but never downloads. The Cloud just stays there.
I've sync'd my phone, I've turned it to "show all music" in Settings, I've drag and dropped the songs/albums onto my phone again. I feel like I've tried everything I've seen recommended, but nothing works.
I've purchased a lot of music from iTunes. It should be there. What's going on?
P.S. Same thing happening with my purchased books. Ugh.

Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.

I am trying to delete songs from itune 11 library and i want it to delete the song from my hard drive as well. All my songs are in the music folder but not in the itunes folder?? itunes did not prompt me to move file to trash nor is there an option??

I am trying to delete songs from itune 11 library and i want it to delete the song from my hard drive as well. All my songs are in the music folder but not in the itunes folder. itunes did not prompt me to move file to trash nor is there an option to remove file to trash bin. How can i delete songs from both the itunes and hard drive at the same time?

aespinoza2210 wrote:
could it be in the itunes folder or does it have to be in the itunes media folder, which is within the itunes folder??
A Espinoza,
The iTunes Media folder is set in Preferences > Advanced, and is the key to most iTunes folder organizational activities. So I doubt that the automatic deletion will work for files that are somewhere else within the folder structure.
However, I have not experimented with that issue in quite a while, so you are welcome to give it a try in iTunes 11.

I purchased a tv show from itunes. While downloading from the store it shows in the video list, when done, it disappears. what is happening?

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