I purchased Acrobat Standard, not realizing it is not compatible with MAC. I need to exchange. I just chatted with a so-called "specialist" who told me to sign in and download the same program. I got the same blasted message. I need help. I need to exchan

I purchased Acrobat Standard, not realizing it is not compatible with MAC. I need to exchange. I just chatted with a so-called "specialist" who told me to sign in and download the same program. I got the same blasted message. I need help. I need to exchange this program for one that is compatible with my MAC. The standard is of no use to me at all. I feel like I have been ripped off

Hi Kargi,
We are working on getting things straightened out for you. You should be hearing from a Customer Care agent shortly.
Best,
Sara

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