I Purchased Adobe Creative Suite 5 Design Premium for Mac about 4 years ago and now every time i launch one of the applications it says "Trial expired"

I purchased Adobe Creative Suite 5 and Premiere Pro CS5 in late 2010 and I use the applications on a daily basis, until now. About a month ago I decided to create an adobe account and log in since it asks me every time, after i logged in the applications worked for about a day or two but on the third day i was getting an error that said trial expired on every CS5 application i opened except for Adobe Premiere Pro CS5 Adobe Bridge CS5 and Adobe Onlocation CS5, I no-longer have the original boxes with the serial numbers due to the fact that I moved about a year ago and the boxes with the serial numbers must have been accidentally thrown away (trust me i have spent hours looking for them, i opened every box i have). What can i do to get my products working again? To repurchase all of the products it will cost thousands of dollars that i don't have.
Thanks for reading!

Find your serial number quickly
Sign in, activation, or connection errors | CS5.5 and later
Contact Customer Care
Mylenium

Similar Messages

I have purchased adobe creative suite design Premium and it will not properly load onto my other laptop because my ist laptop crashed.

I purchased adobe creative suite design premium as a student and was supposed to be able to download it onto one more computer if needed and now because my other laptop has crashed I still need to use the software on my new laptop. the files load and I get the read only files but it won't set up like the original installation. What kind of company doesn't have customer phone representative service on software we pay big money for?

Since you say you are having a problem with files not downloading properly, below is an alternate site where you can download the trial version of the software thru the page linked below and then use your current serial number to activate it. If you are not able to find your version, if you identify it then a more direct link might be available.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl

Download Adobe Creative Suite Design Premium (Dutch)

Hi,
Where can i download Adobe Creative Suite Design Premium in Dutch ?
Thanx.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I previously purchased adobe Creative Suite 2 Premium my windows computer crashed, i recently purchased a MAC Is there some type of platform swap available?

I previously purchased adobe Creative Suite 2 Premium my windows computer crashed, i recently purchased a MAC Is there some type of platform swap available?

No, CS2 does not qualify for a platform swap. Only the most recent version (CS6) qualifies.

Need link to download Adobe Creative Suite Design Premium version 3.3

I need link to download Adobe Creative Suite Design Premium version 3.3, Computer crashed, bought new computer, I have my serial number, but unable to find a download link.
Thanks, Linda

Try Download CS3 products

Creative Suite 2 Premium for Mac download problem

I have Creative Suite 2 Premium for Mac and have tried to install it and have been directed to http://www.adobe.com/downloads/cs2_downloads/ to download a version that will work. According to the install PDF there should be 7 files to download, I can only see 5. There appear to be 2 files missing for the premium version where can I find these please? I've been sent to the forums by a member of the Adobe live chat team.

bobrob1111 wrote:
According to the install PDF there should be 7 files to download
That PDF is dated June 2005. I assume it has not been updated for the re-packaged non-activation CS2 downloads, which were made available in Dec 2012.
Try downloading and installing what's there and see if anything's missing once you've finished installing.
Or have you already done that? If so, can you be specific about what is definitely missing and we'll try lobbying Adobe to fill in the gaps.

Adobe Creative Suite 5.5 for MAC(OSX) requires Java SE 6 - I am unable to locate "safe" Java SE 6 Download, so I am unable to get the programs to open. Where can I get Download?

Adobe Creative Suite 5.5 for MAC (OSX) (10.10.2 Safari), requires Java SE 6. I am unable to locate a "safe" Java SE 6 Download, so I am unable to open the "Suite" programs. Where can I download a safe Java SE6? Or is there a "work-around" this issue?

https://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US

Hi, I previously used a PC with the purchased Adobe Creative Suite 6, but it is a disk drive, and I need it for my Macbook Pro. Is there anything I can do?

Hi, I purchased the Adobe Creative Suite 6 on my student pricing for $399. I only had a PC at the time so i've purchased a disk drive PC version. As a student in the Graphic Design industry I've been urged to become a Mac user, thus I now own a Macbook, but cannot use my Adobe programs. Is there someway I can change the license for the PC suite to Mac? It's quite expensive, and a waste of $400 to keep in on a PC I don't use.

Order product | Platform, language swap
Mylenium

Adobe Creative Suites Design Premium 5.5 PC och Mac?

Jag äger Adobe CS Design Premium 5.5 för PC och jag planerar att köpa Mac, kan jag använda samma mjukvara till Mac som till min PC?
Tacksam för svar, Tjarran.

Tjarran I am sorry but it is not possible to swap platforms for previous version software titles. You can find more details at Order product | Platform, language swap.
You would however qualify for upgrade pricing for the Creative Cloud which includes the current version of Adobe Creative software on Mac or Windows operating systems. You can find more details at Software and services for creative professionals | Adobe Creative Cloud.

Adobe Creative Suite 4 - version for mac

I couldn't open up my adobe programs since apparently i have version 10.9.4 version on my mac and these programs can only be used for versions 10.4.11 to 10.5.4.
Not sure what to do since it automatically downloads the new versions and i spent $500 on this software, assuming it would run on all macs like it says.

https://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US

How can I re-install Adobe Creative Suite Web Premium 5.5

A couple of years ago I purchased Adobe Creative Suite Web Premium for my PC at work - not via the Creative Cloud. They recently gave me a new computer, but now the install of this is not on the new one.
Where can I go to download these files again? Yes, I know they are older, but that's all I really need (basic Photoshop and Illustrator).
Judi

Download CS5.5 products
Mylenium

When/how do i download the CS6 upgrade promised by deal on Creative Suite Design Premium CS5.5?

Hello
I purchased from Adobe Creative Suite Design Premium CS5.5 Student Edition. The deal Adobe had promised was a free upgrade to CS6 as soon as it became available to do so, if i bought the package before a stated date, i did so and installed it. My question is how (or when) do i access my free download of CS6 versions of the software contained within Creative Suite Design Premium CS5.5. My pruchase of the product hinged on this promised free upgrade so it is very important to me to find out how/when i can expect the download.
yours sincerely
Edward Dillon

If you purchased CS5.5 within the offer period then you might have already been upgraded to CS6. However, you don't have to worry at all.
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Just let them know the issue, and they will help you out.

Re install Acrobat Pro and Creative suite design premium

I purchased Adobe Acrobat Pro and Adobe Creative Suite Design Premium in 2010 i am rebuilding my hard drive. How do I redownload and install these. Will there be any different way to do it if I end up buying a new hard drive?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe Creative CS3 Design Premium - Problem with Photoshop CS3

Hi,
I have been trying to install Adobe Creative CS3 Design Premium for 2 days. The problem is when I try to install the software the Photoshop CS3 is gray out. I can install the all except the Photoshop. I have no idea what is wrong but has failed to install photoshop cs3. Do I need to unistall the Photoshop CS2 in order to make it work. Any help will be appreciated.
Thank you in advance.

I have been looking at my error logs to try to see what my problem is and it only says the word error once at the bottom and I can't really tell what the error is for. It says successful on one line and then error on the next line. Is tehre anyone here that knows these logs well and can tell me what my problem is by reading my error logs?
[       1] Tue Sep 8 11:23:16 2009 INFO
Completing installation for payload at /Volumes/Adobe CS3 Design Premium/Adobe CS3 Design Premium/Bootstrapper.dmg
[       1] Tue Sep 8 11:23:16 2009 DEBUG
InstallPayload succeeded.
[       0] Tue Sep 8 11:23:16 2009 ERROR
Log of: object
isRunning {string}: 0
Log of: string
    0 {LOOP}: Reference to object up 0
percentComplete {string}: 100
Log of: string
    0 {string}: 1
Log of: string
        0 {LOOP}: Reference to object up 0
    1 {string}: 0
Log of: string
        0 {LOOP}: Reference to object up 0
    2 {string}: 0
Log of: string
        0 {LOOP}: Reference to object up 0
message {object}: [object Object]
Log of: object
    code {string}: 0
Log of: string
        0 {LOOP}: Reference to object up 0
    args {object}: [object Object]
---end of log

Installing Adobe Creative Suite Production Premium (Educational) DVD on more than 1 computer.

Hello.
A while ago I purchased Adobe Creative Suite Production Premium (Educational). It came as a DVD.
May I install it on more than 1 computer?
Thanks, D.

Hi Danil,
Yes, you can install it on 2 machines.
Follow the steps mentioned in the link http://helpx.adobe.com/creative-suite/kb/install-creative-suite-5-cs5.html
Let me know if it helps.
Thanks!
Eshant

I Purchased Adobe Creative Suite 5 Design Premium for Mac about 4 years ago and now every time i launch one of the applications it says "Trial expired"

Similar Messages

Maybe you are looking for