I purchased an I book and I can not open and read it. It shows up in my purchases and that it has been downloaded, but I can't open the book.
I am unable to open and read an IBook I purchased-Help??
Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.
Similar Messages
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I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all.
Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5 I am new to Mac, so I hope somebody can give me some advice.
Cheersif it's ntfs microsofts filesystem then you need a windows machine to recover them
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The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?
Hi Charlene1018,
You can locate any of your iTunes media including apps in Finder by following this article:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Locating the file for an item you see in iTunes
If you're not sure where some of the content you see in iTunes is stored, iTunes will also show you what it knows about your media in the Get Info window.
Select an item in iTunes and choose File > Get Info.
You can right-click on the 'Where' to get the option to Show in Finder (Mac OS X) or Show in Windows Explorer (Windows).
Cheers!
- Ari -
I upgraded my Original Iphone to an Iphone 4, and am having issues syncing my Music,
It asked me, if I wanted to set up my phone as a NEW Iphone, or use the last sync. I figured, using the last sync would simply move everything over. NOT, so much. I am using Windows, Not Mac.
I uploaded the LATEST version of Itunes. And on occasion if I click the Music link button, and tap a bunch of things,.. It will take me to a page that says,.. Iphone or Shared Library. The only way I can get my music to show up, is via, tapping Shared Owner's Library. But it takes a zillion taps to get there, and 50% of the time doesn't show up at all. It says- repeatedly, Either, "You have no songs," etc. or when I tap, "Not on this device" it says, "all of your music has been downloaded to this device..." But HOW do I get to it?
On my OLD phone, all I had to do was tap the Music Note,... and my library showed up... That's all I want...
I put my music in the cloud, etc,.. I just thought that was a COPY. Am I needing some kind of CLOUD app on my phone? Or Can someone walk me thru this... I'd be eternally grateful. I'm ready to throw this thing out the window! HELLLPPP! PLEASE!!!
Thank You In Advance,
Shea....The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team -
I am using LR5.7.1 64 bit and I have downloaded the new LR6 (cc) my creative cloud folder is showing that LR6 is downloaded but I can't find it on my system, only my old LR5 Version, can anyone help me with solving this?
sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app -
I really need HELP!!! I have a laptop that runs with windows vista, and I have been having issues trying to get it to download the new version of itunes that would be compatible to the new version of ios 7 that I have already updated on my ipad. I have downloaded this three times, it shows that the download is complete, but when I connect my ipad to my laptop it is still telling me that I have to download the new version again and it will not sync with my ipad until I do. Does anyone else have this issue and can anyone help me figure out how to correct it? I would be most grateful!!
sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app -
hi i have ipod nano 4g i know that it has nike+ipod but i can't enable it. it doesn't even appear on screen can U tell me what is the reason?
That sounds like an idea.I've had trouble with Verizon a lot .I I switch ed back to a non andriod phone cause of the expense it took 3 months and at least that many hours of phone calls &store visits to straight in it out...there's been many times things are blocked and a month later its back on the bill,u call and are told they can't do anything ...not there problem, can't b fixed from there end,I asked to talk to a sup. At was told I couldn't then she said I'd b told the same thing I insisted...I was on hold for about 20 minutes I hung up tried to call back they would not answer, I called my daughter had her call they answered when she told them they tried to blow her off too, so she went down to a store and made a complaint.. I don't have a store in our town,the customer should not have Togo through all that trouble some of this is down right criminal... I'm going through more problems again....they won't Evan discuss it with me unless I pay what's owed and the amount has still got the internet fees they've never taken off.
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APP has been downloaded,But can't see the specific data, the data is zero.
APP has been downloaded，But can't see the specific data, the data is zero.
ID:[email protected]
[email protected]
Waiting for your reply，thank you!Analytics can be accessed from the account under which folios are published for that app. If you don't see it under the account, I think it's best you contact support. Login to your DPS dashboard and click on "Contact Support" at the bottom left
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Creative Cloud has been downloaded but is showing a blank sheet and turning wheel when trying to download Photoshop test version ..?? Whats wrong?
follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed
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When my I tunes Match has been downloaded but when i open I Tunes I do not see it in the left hand column. I have to go to I tunes store about and click on it.
When the match process is not running iTunes match will not be present in the side bar, this is normal behavior.
If you go to store in the iTunes menu bar you should see "Turn off iTunes match" and "update iTunes match".
When the match process runs, after you have restarted iTunes, or manually selected update iTunes match it will re-appear in your sidebar. -
I purchased pages app but in iCloud it prompts me to purchase page. It shows it has been downloaded but how do I launch it for use?
Documents in iCloud, whether uploaded automatically from an iOS device or via iCloud.com in a web browser from your Mac, are not available for sharing with others. You will need to use something like Dropbox or other public web-sharing site.
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How do I see a book which has been downloaded, but does not show in Adobe Reader XI?
How do a find a ePub book in Adobe Reader XI, which has been downloaded and does not show up? janf76607913
Visit:
Adobe Digital Editions
Be well... -
My new HP ENVY 23 TOUCHSMART PC has been authorized for itunes, but I can't play any of my purchased itunes songs. When I try to play a purchased song in my itunes library, I get an error message prompt stating that the song could not be used because the original file could not be found. When I check for available downloads it states that all downloads have been made. Ironically, all my movie purchases play fine, but the songs do not play. What do I have to do to play my purchased songs?
The 'unable to locate' message means that you don't have those music files on that computer, or that they are not where iTunes is expecting them to be. How did you get the entries for those tracks in your new computer's iTunes ?
If you still have your old computer then you can try copying them over again : http://support.apple.com/kb/HT4527
You may also be able to re-download them from the store (checking for available downloads only checks for items that have not yet been downloaded, not for past purchases) via the Purchased link under Quick Links on the right-hand side of the iTunes store home page (re-downloading music isn't possible in all countries). You may need to delete them form your library first (where you are getting the 'unable to locate' message), otherwise iTunes will assume that you still have them somewhere and won't let you re-download them.
Re-downloading : http://support.apple.com/kb/HT2519 -
In September I was charged $650 for a broken phone that was not returned. I took the phone to Verizon store near my home and asked what I needed to do to return the equipment. The sales rep said all I needed to do was put it in the envelope and put it in the mail. I asked him if there was paperwork or anything I needed to send with it. He said again, no you just put it in the envelop and put it in the mail. So against my better judgement I did. October came and the charge was still on my bill. I called customer service and they told me to wait and it should show up. I called again a couple weeks later and explained what I had done and that I had returned the phone. The supervisor I talked to figured out that I had sent the phone to "Hope Line" which was a padded envelope that came in the same return box. So basically I donated a phone $650 to Hope Line. She reassured me that Hope Line also tracks the phones and once it showed up on their system my account would be credited. I talked to someone on Friday and my phones-3 of them were shut off on Monday. I called again and the new person I talked to told me the phone had been found, but they couldn't credit my account for a couple of days. They transferred my call to billing and the guy was upset that the customer service person had even told me that. The November bill came out and still the charge was there. I called again and again my phones were shut off. I called to get them reinstated the first part of December. The person on the phone this time told me that I would have to pay the fee. I asked if the phone had been found. He was rude and stated it did not go back to the warehouse and I would have to pay the fee. He did tell me that the phone had been reactivated. So if the phone had been reactivated and someone was paying for the data plan, why did I have to pay for the equipment fee that I sent back and now someone else was using? I asked to talk to a supervisor. She stated that I would have to pay the fee, but she was going to talk to warehouse and see if there was something they could do to get the fee taken off-since someone else is now using that phone. She told me she would get back to me in a couple of days. That was the second week of December and still I have not heard back from anyone. My December/January bill is due the 29th and still I have a $650 charge on my bill. Any suggestions on how I can get this resolved?
That sounds like an idea.I've had trouble with Verizon a lot .I I switch ed back to a non andriod phone cause of the expense it took 3 months and at least that many hours of phone calls &store visits to straight in it out...there's been many times things are blocked and a month later its back on the bill,u call and are told they can't do anything ...not there problem, can't b fixed from there end,I asked to talk to a sup. At was told I couldn't then she said I'd b told the same thing I insisted...I was on hold for about 20 minutes I hung up tried to call back they would not answer, I called my daughter had her call they answered when she told them they tried to blow her off too, so she went down to a store and made a complaint.. I don't have a store in our town,the customer should not have Togo through all that trouble some of this is down right criminal... I'm going through more problems again....they won't Evan discuss it with me unless I pay what's owed and the amount has still got the internet fees they've never taken off.
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I'm trying to help set up a new iPad but it will not send me or cannot receive the verification email so I can set up iCloud what can I do?
Hello Slordan2012
Log in to appleid.apple.com and resend the verification email to then verify the address. If you cannot get pass that, then you can always force the restore on your iPad and then enter in the password to bypass trying to turn it off.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.
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