I purchased an iBook and the text is garbled. Does anyone know how to get a refund?

Does anyone have troubleshooting tips or an idea how to get a refund?
Thanks!

A few things that you could try if you haven't already done so :
deleting the book and re-downloading it - ibook purchases can be re-downloaded for free : http://support.apple.com/kb/HT2519
closing the iBooks app completely and seeing if the book looks ok when you re-open the iBooks and that book : from the home screen (i.e. not with iBooks 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
deleting the iBooks app itself and re-downlading it and all your books - you may want to copy all your books to your computer first via File > Transfer Purchases and/or checking that they are still available for re-download
if none of the above work then use 'report a purchase problem' : http://support.apple.com/kb/HT1933

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