I purchased CS6 Design & Web Premium. It appears it is the Middle East Hebrew English version??? How can I make it stay in ENGLISH. It keep reverting to Hebrew and type runs right to left? NOT what I asked to purchase?

I purchased CS6 Design & Web Premium. It appears it is the Middle East Hebrew English version??? How can I make it stay in ENGLISH. It keep reverting to Hebrew and type runs right to left? NOT what I asked to purchase? [email protected]

Try setting the text direction with no files open. It should stick for all new files.

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2012 I purchased CS6 Design & Web premium for students for WINDOWS. Now I want to buy a macbook. Can I download the installation files for MAC OS X with my licensed serial number for free?

2012 I purchased CS6 Design & Web premium for students for WINDOWS. Now I want to buy a macbook. Can I download the installation files for MAC OS X with my licensed serial number for free?

Hi There,
We would like to inform you that you have got the serial number for Mac, it would not work on Mac machine as it is OS specific.
If you wish you use a mac machine that you can swap the platform please refer the below mentioned link.
Link: Order product | Platform, language swap.
Contact support via : Contact Customer Care
Thanks,
Atul Saini

I purchased CS6 Design & Web Premium but there is nothing on my Order List?!

I recently made a purchase just awhile ago, I got directed to 'My Order List' and could see my order there.
But when I refreshed it they disappeared and now my order is missing. Could someone tell me just what is going on?
I have check 'My Order' for an hour now, still nothing. All my details have been submitted, including proof of my student card. I purchased the CS6 Web and Design suite for Students and Teachers to be exact. I have check my mail for any updates over the purchase but have got nothing, I would like to confirm if my order is really being processed as I am aware that it takes time for the 'Proof of Identification'(student) to be approved. I have a feeling that there was some server issues and should just make another purchase, I don't want to be pay for 2 copies though.
I would really appreciate it if the Adobe staff could clear this issue!

Contact support directly by phone or web chat. nobody here can look into such matters.
Mylenium

Purchased CS6 design & web premium (edu ed) but cannot register

unable register the above program via www.adobe.com/go/eduverify_ap

Do you receive an error message when entering your product code or in what way is it not working?

Trying to download the first 4.5GB CS6 Design Web Premium package several times, but the download cuts out midway through...

I'm using Windows 8.1 (fully updated) and Chrome.
This issue is really eating my bandwidth by having to delete and download the file again. The final file has different sizes in the end, from approximately 0.5GB to 2.0GB.

I've moved to a different house/network and plugged in through wired Ethernet.
I tried downloaded two different download managers and also tried each using Internet Explorer and Firefox as well... I'm currently using the computer while it's downloading so it's not going to sleep. I've also turned off my firewalls and anti-virus and it's "completed" the download four additional times, all of which stopped at exactly 480,704 KB.
I'm out of ideas... Are there any Adobe download clients that will download each program within the CS6 package and install individually?

CS6 Design & Web Premium "Program Launching Problem"

II purchased CS6 Design & Web Premium in September and have been using the program ever since and everything was working fine until this week when I tried to launch Photoshop, InDesign, Dreamweaver, etc. and I got the following message:
“The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library Kernal32.dll”.
Consequently, the majority of the programs won't operate at all because of this. I've tried uninstalling and reinstalling CS6 and also using the Adobe CC Cleaner Tool. Also, I've reinstalled Windows and even replaced my Processor thinking that might be the issue but nothing has fixed the problem. NOTE: By the way, I also own CS5.5 Design and Web Premium and everything works fine.
Now I'm getting the message when I try to launch Illustrator that I'm only using a "Trial Version" and I have to sign in.
Please help me. I really need to use CS6.
Bill

Kubins I would recommend reviewing your installation log to determine the exact error message. The Adobe Support Advisor has been discontinued.
You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
If you need to download a fresh copy of the installation files they are available at Download CS6 products.

CS6 Design & Web Premium

Hey all,
Ok. I am working in a company that has got CS6 Design & Web Premium installed in 1 PC but the PC has been running slow as of late.
So it's been decided to be installed into a new PC for better performance. My problem is trying to find an installation for CS6 Design & Web Premium Windows 7 x64. So is there a link that I can go to to download it? or did adobe cut off all those links because of Creative Cloud?
Because I went around the adobe website and it keeps pointing me at Creative Cloud. Since CS6 Design & Web Premium has been installed before I started this job I don't know where or how they installed it on the current PC as well as the account it has been registered to it. Only thing I have is the serial number. So Im just wanting the CS6 Design & Web Premium Windows x64 installation.
Thx,
Knox

Hey Mylenium,
Gives me this error when I go into it. That also goes for all the links on that page.
Thx,
Knox

CS6 Design & Web Premium trial stops in the middle of downloading.

I've tried to download CS6 Design & Web Premium on several occasion over the last four days, and everytime it stops at just over 10% of the download.
I've made sure I have enough disk-space. I run at about 20M download speed. I've tried both wireless and physical connections and get the same result everytime. I seem to have run out of options. Oh - I've also varied the time I start the downloads from morning, afternoon and night. I've tried Google Chrome and Internet Explorer. My laptop (which I've had for over 8 months) runs Windows 7 and until now, I had not come across a download problem.
I'm growing quite frustrated and need to know why I've encountered this problem and how to resolve it.

Thanks for the response Jeff. I did manage to download the trial software in the end. I needed to turn off all of my security software. That seemed to do the job.
Thanks again.

Best Way to Install CS6 Design/Web Premium Upgrade

Hi,
CS6 Design/Web Premium Windows Upgrade (for CS5.5 Design Premium) is shipped and on its way for 5/10/12 delivery. Reading on these boards about CS6 installation problems (plus the installation difficulties for CS5 upgrade from CS4), prompt me to ask:
What is the best way to install the CS6 upgrade?
Is there a CS6 clean tool available?
I would ordinarily first deactivate and uninstall CS5.5 Design Premium.
Is this the best way to proceed?
Regards,

If you do not want to keep a CS5.5 concurrent installation , this is the best way in my opinion.
The CS5.5 uninstallers do not remove everything of CS5.5 however. There will be e.g. left overs in the Help titles of the CS6 Help Manager. There is a cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html
Cheers,
Dave

Can I transfer my Adobe CS6 Design & Web Premium (Student edition) to another machine?

Hello, last year I purchased Adobe CS6 Design & Web premium for students, and what I ordered is for Mac. I installed it in my iMac and Macbook, but then I unlinked the one in my iMac because I planned to install it in another machine (a windows desktop computer which is also mine). But then I typed the serial number to the Adobe design & web premium in windows and it says "the serial number you entered is invalid."
Any idea how to transfer the CS6 to this machine?

What Ned said.
Serial numbers for perpetually licensed products such as CS6 are platform specific: Mac only or Windows only.
You cannot use a Mac serial number to license the software on Windows. And vice versa.
You can swap platforms using this procedure but it will require that you surrender your Mac license.
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
Cloud apps (CC versions) do not have that limitation: they can be installed on both Mac and/or Windows for the same membership fee.

Re-installation of CS6 Design & Web Premium

Nouméa, 20/08/2014
In 2013 I have bought the CS6 Design & Web Premium Student version, in Australia
I have installed it on both my desktop and old laptop.
All the emails exchanged with Adobe at the time of purchase containing my licence details are on my desktop, still in Australia.
I have activated my CS6 D&WP on my laptop when I left Australia to New Caledonia, where I still am now.
I have just bought a new laptop on which I have installed a trial version. I need now to deactivate CS6 on my old laptop and activate it on the new one. The problem is that I don't have with me my licence details.
How can I get back Adobe instructions emails with my licence details I got in the first place, and whole the procedure instructions to do that operation?
Looking forward to getting some useful help, as I can't find any way to send a message directly to Adobe support.
Philippe

if you registered your cs6 with adobe or you purchased and downloaded from adobe, check your account for your serial number, https://www.adobe.com/account.html

Upgrade Adobe CS6 Design & Web premium to Master Collection.

Hi, is it possible to upgrade Adobe CS6 Design & Web premium to Master Collection? What is the cost?

I'm not sure, but the answer must be a Yes. Coz, it is like you are upgrading to a product which has more products.
If you have purchased Design & Web Premium CS6 within 30 days, then it is better to return and purchase Master Collection itself.
I'm not sure of the cost either.

CS6 Design & Web Premium problem with instalation on Win 7

Hi, after I have download CS6 Design & Web Premium and click on Set-up.exe, appeared me a window when was written that the instalation can not be started and I must download an aplication -
Adobe Support Advisor which is not now avaiable -> link - Adobe - http://www.adobe.com/support/loganalyzer/.
Please help...
*I have a orginal program for 2 computers

Kubins I would recommend reviewing your installation log to determine the exact error message. The Adobe Support Advisor has been discontinued.
You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
If you need to download a fresh copy of the installation files they are available at Download CS6 products.

I bought Adobe CS6 Design Web Premium, can I upgrade to Master Collection ?

I bought Adobe CS6 Design Web Premium in marth 2014.
Now I'm in university and I will learn how to use Adobe Premiere Pro.
Unfortunately, this software isn't include in the suite that I purchased.
Is it possible to upgrade to the Master Collection suite ? Or maybe to have a special price to buy the Creative Suite Production Premium ?
Thank you.

As a student you are usually able to purchase Adobe software at a reduced price. While you cannot usually upgrade a student/teacher version of software you can still purchase the software at a substantial savings. You should look into this if you have noit already done so.
For details regarding the student/teacher provisions you can refer to the following information page:
http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html#main_submit_poe
Another good resource for getting information is the student and teacher edition information forum:
http://forums.adobe.com/community/download_install_setup/student_and_teacher_edition_infor mation_?view=discussions
Here are some links regarding student discounts from Adobe:
http://www.adobe.com/education/students.edu.html?showEduReq=yes
http://www.adobe.com/education/student-eligibility-guide.edu.html
http://www.adobe.com/education/students/how-to-buy-eligibility.edu.html

How to upgrade my Adobe CS6 Design & Web Premium to CS8????

I purchased Adobe CS6 Design & Web Premium 2 years ago, but Now I need to work with designers who are using adobe cs8 and I can not open their files...... sad......... Does anybody know how to upgrade my CS6 to CS8?
Thanks
Wendy

There is no CS8. It's all Creative Cloud and you need to join.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Mylenium

I purchased CS6 Design & Web Premium. It appears it is the Middle East Hebrew English version??? How can I make it stay in ENGLISH. It keep reverting to Hebrew and type runs right to left? NOT what I asked to purchase?

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