I purchased three albums last week and only two of them were charged. How can I make sure that the third album gets charged in a timely fashion?

Question

I purchased three albums last week and only two of them were charged.   How can I make sure that the third album gets charged in a timely fashion?

Answer 1

Well, thanks for feeling with me, patkosanke ... AND for your wise advice.
I did followed your advice immediately and erased all the service number as well as S/Ns.
Can you, however, give me any "direct number" through which I can get hold of someone and request for what you're suggesting?
I believe I had talked with the person by the name of "Charlie" (I think... I hope I'm correct...) when I was having the same problem with the last device. He was very kind and helpful, though I ended up getting the device that brought the same problem.
Charlie told me that if I had any more problems I should call him. But I forgot to take down his direct number.
Or maybe I should call the main office and ask for him. But my memory is questionable as to his name, and besides I don't even know his last name either. There could be more than one "Charlies" in Palm.
So, if you could somehow email me some direct number (other than the one that keeps on hooking me up with those people in the overseas who are answering the phone only to sympathize with & apologize to me but can only issue a false hope with the SRO#. More than once I was given the promise that the supervisor would call me back within an hour or two but I ended up calling back after I had been left hanging in the air all night long.) where I can talk to someone like I did with Charlie last time who can truly carry out the promise, I would truly appreciate it, patkosanke. ^^
Thanks
jcinlovewpalmTX
Post relates to: Palm TX
Post relates to: Palm TX
Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM
Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM