I receive a Software Update notice that fails. How do I find out who/what is trying to update? How do I stop its attempt to update? The only response allowed is "OK". When OK is selected the window goes away and nothing else happens.

About once a month I receive the Software update notice that has failed. How do I find out who/what is trying to update? If I decided I want this update how do I allow it to continue? If I decided I do not want this update how do I stop it and its attempt to update? The only response allowed is "OK". When OK is selected the window goes away and nothing else happens.

Hi sharkbiscuit79,
Yes your cabinet 10 on the Crediton exchange has already been installed and linked with a FTTC DSLAM cabinet (making it able to provide FTTC fibre broadband) and has been Accepting FTTC orders since December 2013.  PCP10 (with it's DSLAM cabinet within 100meters of it) is locate on the junction of Commercial Road and the A3072.
However by the looks of things your are just too far away to obtain a FTTC (VDSL2) connection, meaning FTTC fibre broadband is not available to you.
Have a look at the Connecting Devon and Somerset Considerations (particularly the last paragraph) - http://www.connectingdevonandsomerset.co.uk/where-when-map-conditions/
Your best bet is to talk to Connecting Devon and Somerset to see if there are any further plans to get a fibre based service to your area via https://www.connectingdevonandsomerset.co.uk/contact-us/ (as your area may not be inscope of any further deployment). Best give them your full address and landline number too as they can check if you are within a NGA area.
jac_95 | BT.com Help Site | BT Service Status
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