I received a "Ghost e-mail" (duplicate of another e-mail. I could delete the original, but can not get rid of the "Ghost" e-mail from my inbox?

I received a ghost, or duplicate e-mail on my Mac and am unable to delete the duplicate from my inbox. There is no message when you open it, The message came from Gacebook. What can I do to get this deleted?

http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox
Comcast online email is considered '''web mail''' so you need to scroll down that support page to the web mail section.

Similar Messages

I can not get rid of a iCloud address in my drop-down from mail window

Email address wrong in mail on drop-down from window. The email was created as an alias in icloud but one leter is a mistake. I corrected this mistake with new address but can not get rid of old address and its not in icloud mail either.
Can you help.
End of tether
Morgan

morgan d falcon wrote:
drop-down from window
Sorry, I misunderstood. Apple calls it "the From pop-up menu" — see under Set the From address in this Apple doc:
Mail (Mavericks): Address messages
...Presumably if follow the instructions there and set "Send new messages from" to the address you want, you won't then need to click on the "From pop-up menu" and see the incorrect address.
Perhaps someone else here knows how to remove the incorrect address completely — or try clicking on "Manage your Apple ID" here:
My Apple ID

I deleted my old Email account because I wanted to create a new one, and I did. However, when ever I send an Email from the Mail app on my laptop it says the Email was sent from my old Email and I just can not get rid of it.

I deleted my old Email and only used my new Email to set up the Mail app on my laptop. And the old Email is completely dead, hotmail.com says the Email no longer excists when I try to sign back in to it however my Emails remain saying 'Sent from Jordan [*old Email*].
I can't find a solution!!

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

TS3899 ipad gets mail and sends email but can not get verification email from apple id

any one that can help

Hello, abodet.
Thank you for visiting Apple Support Communities.
Try the steps in the article below to resend the verification email. Make sure to check your email spam folders for this link. You may have to access your spam folder via a web browser on a computer.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
If you are still experiencing issues you may need to reach out to our account security team to help you with verifying your account.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

How can I get rid of iCloud duplicates in my Address Book?

Since joining iCloud, I have two duplicate sets of iCloud groups in my Address Book. How can I get rid of one of them?

susan-soy wrote:
Since joining iCloud, I have two duplicate sets of iCloud groups in my Address Book. How can I get rid of one of them?
If you have 2 accounts in AB (iCloud and On My Mac) stop looking at both of them simultaneously.

How can I get rid of ghost songs in library?

I have deleted several songs/lectures from my computer, but they still show up as "ghosts" with a weird circular symbol to their left (see image attached) -- Itunes think they still exist, but they are no longer on my computer . itunes won't allow me to click and delete them. How can I get rid of them?

I tried to delete them like I would any song (select and hit the delete key) but they won't disappear. I also searched for the file on my computer and it does not exist. I don't know how to get rid of it. The "stream" songs are all mixed in with my regular songs.

I want to have Mail list Received e-mails chronologically without attaching new e-mails received to older e-mails from the same recipient. Is their a Preferences setting or a toggle to set this?

I want to have Mail list Received e-mails chronologically without attaching new e-mails received to older e-mails from the same recipient/with the same title. Is there a Preferences setting or a toggle to set this?

View menu.
Uncheck "Organize by Conversation."
Regards,
Barry
BTW: Mail is part of the bundled "System software" and is discussed in the community for your version of OS X:
Mac OS X v10.7 Lion
The link will take you there.
Edit: I see someone has requested a transfer, and this conversation is now in the correct space.
Barry

Receiving lots of e-mail from Apple Discussion Forum

I'm receiving lots of e-mails from the Apple Discussion Subscriptions, but I am NOT subscribed. How to I stop these e-mails?
Thanks.
H

Hi H ,
Welcome to Apple discussions; )
Make sure that your "My Subscriptions" in the right sidebar have 0 next to all forums, topics & users etc.
Subscribed Categories: 0
No subscriptions to categories.
Subscribed Forums: 0
No subscriptions to forums.
Subscribed Topics: 0
No subscriptions to topics.
Subscribed Users: 0
Sometimes the software will experience a glitch and send out material you are not subscribed to.
See this topic and thisApple discussions search...
Hope this helps, some.
Eme'~[)
edited by: Eme

Can receive mail but can not send mail

With IMAP AT&T Account I can receive emails with no problem but can not send out emails. AT&T says it is a Mac Mail issue because I can send and receive with no problem on the internet.
Can someone please help me with the settings that should be put into the Outgoing mail server SMTP settings. It always shows the server as 'Offline'.
Thanks

They (AT&T) needs to provide you with the proper Outgoing Mail Server setting.
Mail>Preferences>Accounts>Account Information.

Mail issue: received mail is being replaced by older mail from my inbox

Some of my inbox received mail content is being replaced by older mail from my inbox. Since I receive mail from my gmail account, I have to go there to check the mail which is not replaced. An ideas/suggestions?

Did it work correctly before now?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again.

In Mail, one mailbox for Recovered Message (AOL) keeps showing 1 very large message that I cannot delete. How can I get rid of this recurring problem, please?

In Mail on iMac, successfully running OS X Lion, one mailbox on My Mac for "Recovered Messages (from AOL)" keeps showing 1 very large message (more than 20 Mb) that I just cannot seem to delete. Each time I go into my In Box, the "loading" symbol spins and the message appears in the "Recovered Messages" mailbox. How can I get rid of this recurrent file, please?
At the same time, I'm not receviving any new mails in my In Box, although, if I look at the same account on my MacBook Pro, I can indeed see the incoming mails (but on that machine I do not have the "recovery" problem).
The help of a clear-thinking Apple fan would be greatly appreciated.
Many thanks.
From Ian in Paris, France

Ian
I worked it out.
Unhide your hidden files ( I used a widget from http://www.apple.com/downloads/dashboard/developer/hiddenfiles.html)
Go to your HD.
Go to Users.
Go to your House (home)
there should be a hidden Library folder there (it will be transparent)
Go to Mail in this folder
The next folder ( for me ) is V2
Click on that and the next one will be a whole list of your mail servers, and one folder called Mailboxes
Click on that and there should be a folder called recovered messages (server) . mbox
Click on that there a random numbered/lettered folder -> data
In that data folder is a list of random numbered folders (i.e a folder called 2, one called 9 etc) and in EACH of these, another numbered folder, and then a folder called messages.
In the messages folder delete all of the ebmx (I think that's what they were from memory, sorry I forgot as I already deleted my trash after my golden moment).
This was GOLDEN for me. Reason being, when I went to delete my "recovered file" in mail, it would give me an error message " cannot delete 2500 files". I knew it was only 1 file so this was weird. Why 2500 files? Because if you click on the ebmx files like I did, hey presto, it turned out that they were ALL THE SAME MESSAGE = 2500 times. In each of those folders in the random numbers, in their related message folder.
Now remember - DONT delete the folder, make sure you have gone to the message folder, found all those pesky ebmx files and deleted THOSE, not the folder.
It worked for me. No restarting or anything. And recovered file. GONE.
Started receiving and syncing mail again. Woohoo.
Best wishes.

Undeletable e-mail in Mail - the latest! How can I get rid of it?

Following my recent posts about an undeletable e-mail received as undeliverable mail (I never sent it in the first place so it's obviously coming from a virused address book) I now have 13 copies of an identical e-mail which won't go away. My Mac says they're junk, but they're in the inbox and when I move them manually, they leave the inbox but don't appear in the junk. Once I return to the inbox, there they are again - with one more copy. There is no visible body, just a header stating:
"Subject: A hacker can access a public web site linked to an internal distributed file system and gain access to company and customer files."
I recently went to a PC forum for help and when I copied and pasted the header onto their forum , a green link appeared under the words "web site" taking me to a site "zimki.com" with whom I have never dealt.
How can I get rid of these self-generating e-mails?
Incidentally this message is not on my server as web mail access was used to delete it, so it only appears on the Mac.

Yes I did repost, as the original problem - a huge e-mail downloading - proved not to be the case so this is a more accurate description of the problem in the hope that I can get a more accurate solution.
I used the edit/ cut solution (thank you!) which removed the e-mails from my inbox, but they're now back with a vengeance including about twenty copies of one entitled "fez" (a virus maybe?) - I now have two of every e-mail downloading; my Mac tells me this fez message is junk but now adds that "You need to take this account on-line to download this message" - except the download in progress wheel keeps going on, and on, and on....and the new messages in my inbox (I now have two or three variations on the original theme) won't go anywhere except by edit / cut.
I'm tearing my hair out!!!
I've just erased all the messages by webmail, 52 messages, so it appears my Mac is also no longer automatically erasing the messages on the server after download even though the box for this is ticked.

I get a message the message " Can not get mail. Not connected to server" Yet I am connected with Wi-fi and can access all other websites. Can you advise? My iPad is only a month old!

Has any one experienced not being able to send mail and only receiving some? I get the message " can not get mail. No connection to the server! " Yet I get some mail but can not send out any. My iPad is only 1 month old! It worked perfectly for about 10 days.
Thx
Agnes

Hey agnesfromcopenhagen k,
Thanks for the question. I understand you are experiencing issues with Mail on your iPad. The following resource provides some troubleshooting steps. What kind of account are you using? Some internet providers require that you be connected to your home Wi-Fi (or for work accounts, inside your corporate Wi-Fi/firewall). Also, some email accounts require two-step authentication. For more information, see this resource:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks,
Matt M.

No Mail. I can not get or send mail from my iPhone,iCloud, or mail on the desktop. Password is correct i can get into iCloud but not able to get mail.

I can not get or send mail from my iPhone, iCloud, and desktop mail. All are the same account, password is right and working. When the problem first happened I updated to a new password.
The Mail and the phone are telling me ( "The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “k****n******2”}
From the iCloud account i get a message saying mail could not be loaded and the details. Which i have copyed below.
Any thoughts or anyone I can ring ? This was a paid for mobile me account.
Thanks
Running 10.72
ORIGIN
server
TYPE
error
BUILDNUMBER
1FCS29.34215
TIME
Sun Dec 11 2011 10:49:50 GMT+0000 (GMT)        (1323600590380)
HOST
www.icloud.com
USERAGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7
PRSID
217870346
RECENTLOGMESSAGES
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: MAIL in main()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 1:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc1074:dispatch('load content')
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Attempting to load 'addresses'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' is not loaded, loading now.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Loading JavaScript file in 'addresses' -> '/applications/mail/frameworks/addresses/en-us/1FCS29/javascript.js'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc3099:initStatechart()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: -> entering "9 Address List Not Visible"
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 2:   GET to https://p03-contactsws.icloud.com:443/co/addressbook/?order=first,last&locale=en _US, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' finished loading.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'addresses'.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' has completed loading, invoking callbacks.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: DEBUG: <-- Response 2: 200 (1257ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:1
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: --> Request 3:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:2
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: --> Request 4:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:3
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: --> Request 5:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:4
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: --> Request 6:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:5
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: --> Request 7:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: <-- Response 7: 500 (4248ms), headers: Content-Type=text/html body: (empty)
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: Request in: /wm/preference-list-->1323600562085/1,500,4249ms
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: ServerPreferencesDataSource.retrieveResponse error = -1/500/guid=serverPrefsGuid
Sun, 11 Dec 2011 10:49:44 GMT: ERROR: CoreMail handled error 13002 before exiting Mail

Spent at least 40 min talking to apple support, to sort it out. luckly not at my cost. After trying lots of things and speaking to a higher grade support person I was given a temp password which did the trick. I then was able to reset that with my own password.
The impression i got was no one knowns what the problem is and resetting the password at the apple end works. Not sure if you would be able to self fix.

TS3899 I can not get my RED circle with # of messages in my mail folder to show on my phone?

I can not get my mail icon to show th ered circle indicating how many pieces of mail i received - help?

Settings > Notification Center > Mail > [Your email account] > Badge App icon = "On"

I received a "Ghost e-mail" (duplicate of another e-mail. I could delete the original, but can not get rid of the "Ghost" e-mail from my inbox?

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