I received a gift card and when I redeemed it an error message said that I had some itunes files missing and that I needed to reinstall itunes. Will I still have all my credits when I download itunes?

I received an online gift card for Father's Day. When I tried to redeem the gift then I received a error message saying I had some itune files missing and I needed to reinstall/download itunes. Will I still have my previous purchase credits after downloading and reistalling itunes?

You will, because the credited funds are on your iTunes account, not the application. When you reinstall iTunes just configure it with your old iTunes account and your credits will be there waiting for you.

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I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original p

I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original purchase, not an upgrade. Now what do I do?

It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
Hal

My itunes was removed when i had a virus, if i re install will i still have all my stuff?

My itunes was removed when i had a virus, if i re install will i still have all my stuff?

Well normaly yes, because your music is not stored in the itunes application, it's stored in you music.
unlesse it has been infected of deleted by the virus or the anti-virus...

TS2446 If i create a new apple id account on my ipod, will i still have all my music, apps, books and other stuff on my ipod that i downloaded and bought with my old account or will i loose everything; will i be able to still do the updates to those apps?

If I create a new apple id account on my ipod, will I still have all my music, apps, books and other stuff on my ipod that I downloaded and bought with my old account or will I loose everything; will I be able to still do the updates to those apps?
I really need help!

I don't think you understood what I wrote. You don't HAVE to pay for everything if you are happy with using the other account for updates, etc. But if you don't want to do that then you will have to buy new copies of everything for the new account. There's only one purchase item per account, but you can redownload an item in the account many times.
The idea is this:
One computer, multiple devices, one Apple ID.
One user, multiple devices, one Apple ID.
The basic idea is that each user has an Apple ID under which he/she can manage multiple devices on a single computer.
Once you step outside of that model you create such problems as not being able to use or update apps purchase under one Apple ID when using a different Apple ID. Or not being able to easily sync one device on more than one computer.

My iTunes parent control keeps giving me the same error message. "Parent control preferences could not be unlocked. You may need to reinstall iTunes. "I have uninstalled ant reinstalled iTunes that 4 time now and I still can't get on. Can anyone help?

My iTunes parent control keeps giving me the same error message. “Parent control preferences could not be unlocked. You may need to reinstall iTunes. “I have uninstalled ant reinstalled iTunes that 4 time now and I still can’t get on. Can anyone help?

Experimental advice ... but, plausibly, the preference files containing the parental control setting may be damaged. If so, removing the iTunes preference files may help.
For the basic technique, see the "Remove iTunes preference files" section from the "User-specific troubleshooting" section of the following document:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
To see those folders, you'll need to first set your PC to view hidden files and folders
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Prior to doing the preference file rebuilds: Best to make a note of any custom preferences you have set up for your iTunes. (Rebuilding pref files returns preferences to their defaults ... so you'll likely have to set some of those custom preferences up again from scratch.) Also make a note of any third-party plugins/add-ons you have installed. You may have to reinstall those after the rebuilds.
Things to watch out for during the rebuilds
Rebuilding the preference files in the \Local\ location causes the iTunes license agreement to run. So you'll need to agree to that again.
Rebuilding the preference files in the \Roaming\ location causes the iTunes Setup Assistant to run. When prompted to do so, do not add files to your iTunes library. (Otherwise you'll end up with a library full of duplicates.)

Will I still have a monthly installment when I buy an iMac at the store instead of online?

Will I still have a monthly installment when I buy an iMac at the store instead of online when I pay with cash? Because the online store only states that there will be a monthly installment plan when I pay only with credit card, but I don't have one.

You will need to check with your Local Apple Store or Apple Retailer.
If Apple is not willing to work out a monthly cash payment plan based on credit or the lack of, then perhaps BestBuy, Fry's or others will?
Apple - Where to Buy
Dennis

HT5312 If I create a new Apple ID and rescue my old one will I still have all the credit I did on my previous Apple ID ?

If I create a new Apple ID and rescue my old one will I still have all the credit I did on my previous Apple ID ?

You will still have them on the old one i guess

If I upgrade from Firefox 3.6 to firefox 4 Beta on my iMac, will I still have all the same bookmarks, or will I lose them?

If I upgrade from Firefox 3.6 to firefox 4 Beta on my iMac, will I still have all the same bookmarks, or will I lose them?

You are using Mac OS 10.4. Firefox 4.0 is not compatible with this OS. It supports only Mac OS 10.5 and above. Please see this article: [http://www.mozilla.com/en-US/firefox/system-requirements.html Firefox 4 system requirements].

If I delete my backup date from iCloud from my 4s will I still have all my data on my phone so I can do an up to date back up?

Hi I've purchased a 5s and just tried putting my backed up data on it, but since it's an ok old back up it had some problems.
Is there anyway that I can delete the data from iCloud with out it loosing data on my current phone so I can do an up to date back up to put on my 5s?

You don't need to delete the backup, just backup your new phone to icloud.

I need to reinstall firefox, will the bookmark toolbar items be restored when I import saved bookmarks

I just want to know if when I reinstall Firefox and import saved bookmarks that my toolbar bookmarks are restored as well.

Hi,
Please see [https://support.mozilla.org/en-US/kb/how-do-i-use-bookmarks?redirectlocale=en-US&redirectslug=Bookmarks this.] You can look at the star in the location (address) bar. If it's colored, it usually means the page has been successfully bookmarked.
For importing from Internet Explorer please see [https://support.mozilla.org/en-US/kb/Importing%20favorites%20and%20other%20data%20from%20Internet%20Explorer this.] You can also try the [https://support.mozilla.org/en-US/kb/Importing%20Bookmarks%20from%20an%20HTML%20File HTML] method.

On OSX Mavericks, is it safe to do cmd R on boot up and type reset password? WillI still have all my data?

I forgot my password on osx mavericks, and people say you can do command r and type reset password to find and change passwords. I was wondering if this is "safe". Will I still have all my data?

Just to double check, to do this:
1. Shut down your computer
2. Turn on your computer
3. After hearing the chim hold down the command and r keys
4. Select recovery HD
5. Select the down arrow
6. Go to utilities terminal
7. Select my admin account
8. type resetpassword
9. reset the password
10. shut down the computer
11. After bootup you can log in with no data lost and a new password
Is this correct? If not, please correct my wrong steps.

I receive a mail with this promotion: Pick up a Mac or the new iPad by 9/21. Get a gift card for apps.. But I recently bought a Mac Book Pro in a Chicago store, and I do not get an extra credit :(

I receive a mail with this promotion: Pick up a Mac or the new iPad by 9/21. Get a gift card for apps.. But I recently bought a Mac Book Pro in a Chicago store, and I do not get an extra credit

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

When I try and launch Firefox, I get this error message A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help?

When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....

See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.

IPHONE 5: can't receive calls & random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational.

IPHONE 5: can't receive calls and random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational, and it does not matter whether wifi is on or off. ATT went through the standard protocol - resetting network, resetting sim card, etc. No changes. Other phones working fine in same region with same carrier. Apple's solution is to restore software, but haven't gone there yet. Anyone successfully addressed this/these issues?

I should point out that it worked when the iPhone was set back to factory settings, but when restored with the backup, data/internet no longer works again, and I get the "Could not activate cellular data network" error message yet again.

I received $25 gift card. redeemed to my computer. Clicked Buy on some music. ITunes still is asking for a credit card. How do I redeem?

I received $25 gift card. redeemed to my computer. Clicked Buy on some music. ITunes still is asking for a credit card. How do I redeem?

Is the gift card balance showing in iTunes (upper right of the screen when in the iTunes App Store)? If not, the following may help: Redeeming iTunes Gift Cards and content codes - Apple Support

I received a gift card and when I redeemed it an error message said that I had some itunes files missing and that I needed to reinstall itunes. Will I still have all my credits when I download itunes?

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