I received an alert stating that my iCloud and I message accounts are registered on a previously deactivated computer, which is now registered to another person. Can I deactivate it remotely?
I received an alert stating that my iCloud and I message accounts are registered on a previously deactivated computer, which is now registered to another person. Can I deactivate it remotely? The computer is no longer in my possession.
Hi,
If you have the means to prove the computer was yours and that you sold or gave it away then you could try starting here
http://www.apple.com/uk/support/itunes/contact/
You can access this page for a Local to you version from iTunes when it is logged into the Store and going to the bottom of the page and clicking Support.
In the page that appears in your Browser go to the bottom of the menu and click Contact Support.
In the page linked above (or your local version) click the iTunes Store Contact point on the right hand pane.
After than follow the options for Managing your Account until you are offered an email link.
Email them the info.
9:50 pm Tuesday; July 15, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
Similar Messages
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Please help me
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Receiving a Alert stating that it could not initialize the security component
The complete Alert announcement. Foxfire will load but will not access the internet. My Explorer browser and email does work.
Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.See:
*https://support.mozilla.com/kb/Could+not+initialize+the+browser+security+component -
Someone made a purchase from my Apple ID to a device that was not mine – I received an email stating that this occurred, yet the only solution that Apple gave me was to change my password. When I look at my account, I can see the $20.00 purchase of music volumes that I did not purchase myself and was not uploaded to any of my devices; however, I cannot find a solution to getting my money back or to file a complaint against the unknown person that did this. Additionally, how do we prevent something like this from happening again, especially when I have an iPhone? What can I do in this situation?
Thank you for the suggestion. I did change the password; however, I generally will purchase gift cards to link to the account so that if something like this ever happened it would not be taken out of a credit card or bank account.
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I bought a team license for two computers, the purchase was recorded on the credit card and the amount recorded in the making, but was unable to validate the association staff .
I received an email stating that Adobe could not release the payment and that I should validate the method of payment , tried to insert another card number but the system does not accept the security VAT reporting error message. How do I validate my license with association staff and confirm the payment card?Hi Daniel,
For any sort of payment related matter, kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thanks,
Atul Saini -
Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or four times each time this happens and have been told that the matter has been resolved - it has not! At one time I had paid inadvertently for three account for Acrobat XI Pro running at the same time - I only need 1. I'm afraid that I may have just opened a second account by mistake in order to open my files. I repeat, I only require one account. Would you please advise and assure me that this matter has finally been resolved and that I will no longer receive these notifications each month..
I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription. -
Each time I try to sign in to face time I receive a msg stating that the user name or password are incorrect, I visit the local agent and the told me we can not do help you , they think there's an problem with the iPad as I bought it from USA
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
I receive an error stating that I have insufficient funds
I receive an error stating that I have insufficient funds in my account when I want to purchase an app off of the Mac App Store, yet I have enough credit on my account. The app costs $29.99 and I have over $40 available.
Is there anybody that could help?
Regards,
EttieneYou can contact MAS Customer Support here.
http://www.apple.com/support/mac/app-store/contact.html?form=account -
Today i received a receit stating that on February 25th i purchased CoPilot live premium Europe, included in this email.
I would like to inform you that i already purchased the same app from itunes store - namely Copilot live premium navigation software from 12.01.2013.
Thus I am being charged twice for the same product.
Please clarify the situation for me.
Best regards,
G. Kalchev
Billed To:
GEORGI K
Order ID: MH8YT4LVGL
Receipt Date: 25/02/13
Order Total: 44,99 €
Billed To: Visa ....
Item
Seller
Type
Unit Price
CoPilot Live Premium Europe Sat Nav - Offline GPS Navigation and Maps, v9.4.0.147 (4+)
Write a Review Report a Problem
ALK Technologies Ltd.
App
44,99 €
Order Total:
44,99 €
<Personal Information Edited by Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove you address and email address from your post.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?
Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy -
Didn't Purchase the apss"Wild Blood" yet i received a receipt stating that i had purchase it from the itunes store..I hope to clarify with it. Receipt ID: 196039256873.
These are user-to-user forums, you are not talking to Apple here. If you didn't make the purchase then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I received an email stating that a subscription would auto-renew on x date. When I clicked on the provided link to modify the settings, no subscription appeared, my list is blank.??!!! How do I cancel the subscription?
Hi there kChaz!
I have an article for you here that can help you manage these subscriptions:
iTunes Store: Purchasing and managing auto-renewing subscriptions
http://support.apple.com/kb/ht4098
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
When I open my email account thru Firefox, there is a blinking message in my task bar stating that "lorainemihiril" sent me a message. I DO NOT know this person, I can't make it go away and I NEVER use instant messaging. How do I get rid of this??? Sometimes there is more than one of these flashing messages all with the same name.
Disable Yahoo Messenger in your Yahoo Mail account.
Use the arrow on the right of your account name to go offline or sign out.
* http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN2003 -
Whenever I send an email, the person who receives it gets something that says References: and a long list on nonsense to do with Gmail before the actual message appears.
Here is an example....
References: <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <CAM-_T=[email protected]> <BLU0 ,[email protected]> <CAM-_T=CAUP+9GyYG-_ecOazo=[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]>
> Mime-Version: 1.0 (1.0)
> In-Reply-To: <[email protected]>
> Content-Type: multipart/alternative;
> boundary=Apple-Mail-85351E4C-6385-4256-BE9E-27C10517E136
> Content-Transfer-Encoding: 7bitIt seems pretty clear to me.
When you turn off your primary account the only active account the phone can send via is your Gmail account, and that's what you're seeing.
The question is why do you need to turn off the primary account.. which you answer:
When that is set up as the primary server and turned on I get a message that says "the recipient was rejected by the server
That's because your ISP (megalink) is using access controls to manage who sends mail through their mail server. The first thing they're probably doing is using IP address restrictions - essentially saying they'll only relay mail from any machine on their network (including dialup/DSL/etc. customers), but you're not on their network, you're on an AT&T (or Verizon) 3G connection which isn't in their IP address range, and therefore not valid as far as their mail server is concerned.
The typical solution to this is authentication - by authenticating to their server (via username and password) you identify yourself as a customer and they should relay your messages. So check your phone to ensure that you have authentication enabled for your primary mail account.
If that fails (e.g. they don't support authenticated SMTP) the next option would be to relay the message through your cell provider's mail server - as an AT&T wireless customer you should be able to relay through AT&T's mail server... likewise for Verizon (or whatever national carrier your iPhone is on). You'll need to check with your carrier's site for the specifics of the mail server address to use.
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