I recently bought and downloaded an album and most of the songs will only play half way then stop can i do anything about this?

i bought the album Attack! Attack! by Attack Attack and most of the songs will only play halfway then they will just go silent i have tried contacting apple about this but have found no real topic on their site to do with this problem and there seems to be no email address for support that i can find can an of you help me?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Similar Messages

  • Ok, So I just purchased a song, and we it got done loading. I went to listen to it and It wouldn't play at all. This isn't the only one I bought a song that will only play half way. What can I do to fix this?

    Ok, So I just purchased a song, and we it got done loading. I went to listen to it and It wouldn't play at all. This isn't the only one I bought a song that will only play half way. What can I do to fix this?

    Hi..
    Try re downloading the song.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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  • I bought a new album off of iTunes the wifi wasn't strong so I left my computer on as it was downloading and went to sleep. This morning I went to listen to the songs and some of the songs will only play the first 50 sec or the first minute? How do i fix?

    I bought a new album off of iTunes the wifi wasn't strong so I left my computer on as it was downloading and went to sleep. This morning I went to listen to the songs and some of the songs will only play the first 50 sec or the first minute? How do i fix it or refresh them so i can listen to them fully?
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    See Repair security permissions for iTunes for Windows.
    tt2

  • TS3297 Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

    Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
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  • TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

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    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song.  How can I fix this?

    I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song.  How can I fix this?

    Music>Songs>Select song>Swipe from left to right to delete.

  • I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

    I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

    Hello Lcw2610,
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    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    Download past purchases
    http://support.apple.com/kb/HT2519
    If the issue persists, please do report the issue to the folks in our iTunes Store.
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
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    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Allen

  • TS1424 i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality

    i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality
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    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I downloaded an album from Itunes but one of the songs will only play first 4 minutes. It is the last song on the album. All other songs will play.

    I downloaded an album from i Tunes but one of the songs will only play first 4 minutes of 26 minutes and then stop. It is the last song on the album. All other songs will play. The Album is U.F.O. 2 One Hour of Space Rock.

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  • Since syncing my Ipod classic three days ago, the songs will only play the first three minutes and five seconds. Then it just stops. After a little while, it moves on to the next song.

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    Please disregard this question. I have a better worded version coming up.

  • TS1424 i downloaded an album from i tunes, but it will not play back correctly,tracks stop half way through and skip to the next one. what can i do???

    I downloaded an album from i tunes, but it will not play back correctly,
    it starts a track and then stops randomly and jumps to the next track
    and then does the same thing ad ainfinitum! What to do??

    Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • I just recently got an Itunes account for the first time and tonight I made my first purchases tonight. One of the songs will only play four seconds of the entire thing. How do I fix this?

    I just purchased a song on itunes and for some reason only four seconds of the song will play. How do I fix it? This is super frustrating.

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history to contact iTunes Support : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • I downloaded an album and some songs only play half way then the next song starts. Any thoughts? Thanks

    I downloaded an Album from Itunes Store onto a Windows PC. Some of the songs play fine while others play about half the song and then skip to the next song. But, when I play the same songs from iCloud on my iPhone 4s, they play the whole song. So, why can't itunes play the song in full?

    This happened to me.  What you need to do is move the song and any backups to the recycle bin.  Then go to Itunes store and click 'Purchased' under Quick Links.  Go to the song you want and there will be a cloud next to it.  Click it and it will redownload.  It should download the full song this time.
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