I recently changed email addresses and updated my info in the ID and ICloud but when I go to download an app my old email comes up. I no longer remember the password associated with that account an I no longer have access to it. What do I do?
I recently changed my email on my apple id and in ICould but every time I try to download an app my I'm email apple id pops up. I no longer have this email account and do not remember the password associated with it. What do I do?
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
Willow37 wrote:
I no longer have this email account and do not remember the password associated with it. What do I do?
If necessary...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Similar Messages
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I recently updated the software on my ipad2 to 5.0.1 and when I send a message via "chat" it shows on all the iPhones associated with my account (my sisters, my husbands, etc) is there a way to stop that?
If you have been using your phone as recommended, you should have minimal data loss from the inability to restore from a backup.
Contacts and calendars should be synched to a computer application like Outlook or Address Book (or a cloud service like Google Contacts or iCloud). The update process does NOT affect these computer applications so your contacts and calendars should be safe and sound in the application ready for synching back to your phone.
Same for photos. It is recommended that photos be imported to your computer as soon as possible after taking them (just as you would import them from any other camera) for storage, archival and safekeeping. Again, your photos should be safe and sound on your computer.
If you've not been using your computer as recommended, you've learned a very hard lesson, I'm afraid. -
Somehow the country associated with my account was changed to China. I did not make this change. My credit card information needs to be updated but the system will not let me update either my credit card information or the country back to the United States. My updated credit card information is not accepted because the country is China. It will not allow me to change the country until the credit card information is changed. Help!!!
This exact thing has happened to me. Did you get it resolved? If so, how??
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I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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ihave music that i cant play on my new comp because the email associated with that account is no longer in use. how do i authorise my new account to play my music?
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek -
I can't sign in or out of iCloud. Forgot the password to an email address I no longer have access to. What next? From what I'm reading in the forums, once the email address is set up it cannot be changed. True? If so, um, stupid.
Message to log in to iCloud every time I reply or forward an email. Have to indicate to ignore every time. Annoying.Hello florabb,
You may be able to change or reset the password on this old iCloud/Apple ID account, even if you no longer have access to the email address associated with it. Once the password is changed/updated, you should be able to log your iPhone out of the old iCloud/Apple ID account and log in to the correct new account. You may find the information and steps outlined in the following articles helpful:
If you forgot your Apple ID password - Apple Support
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
- Brenden -
I changed my apple ID successfully online on my iPad and iPhone but when I wish to buy an app, the old ID comes up automatically and there seems to be nothing I can do, so I cannot update or buy any apps.
Welcome to the Apple Community..
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?
Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
HI, i bought my i touch 4th gen from the philippines, and i transferred here in the US. i would like to purchase an application here in the US but i wont allow me to. and i have been trying to change my address and country but it wont let me too.
What happens when you change your address in your iTunes account? You also have to have a payment method associated with the USA, For example gift cards are restricted to the country of their purchase.
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im getting a message saying my mac is not authorized to play purchased items...but i cant remember the password associated with my itunes acct...help someone?
https://iforgot.apple.com/
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i just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?
- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!
(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.
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I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048) -
I have a new email address and was successful in changing the information online but cannot change it on my iPhone 4S or iPad. When I try to fix the problem it requires me to create a new password and now I can't remember that either.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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When I tap the Settings icon on my iPhone 4S Home screen, and then scroll down and tap “iCloud”, my iCloud Account is displayed with a previous email address which is no longer in use.
When I scroll down and tap “Delete Account”, I’m prompted for the Apple ID password associated with the old email address to turn off Find My iPhone?
I do not know the password for this old Account, and the email is no longer accessible so I'm unable to delete the account.
Therefore, how can I match my iPhone iCloud Account to my MacBook Pro iCloud Account which uses my new email address and password?I have the same problem , can anyone help??
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