I recently downloaded mountain lion and just had it emailed to me but I'm having trouble downloading it to my computer. I cannot find the button that says "redeem" under quick links.

I recently downloaded mountain lion and just had it emailed to me but I'm having trouble downloading it to my computer. I cannot find the button that says "redeem" under quick links.

You must have a minimum of OS X Snow Leopard 10.6.8 installed on your Mac to have the Mac App Store. The Quick Links are on the Featured pane.

Similar Messages

  • I recently downloaded Mountain Lion and am not happy with it at all.  Is it possible to get rid of it and return to the OS X version that I had previously?

    I recently downloaded Mountain Lion and am not happy with it at all.  Is it possible to get rid of it and return to the OS X version that I had previously?

    rwilkof wrote:
    I recently downloaded Mountain Lion and am not happy with it at all.  Is it possible to get rid of it and return to the OS X version that I had previously?
    Yes, just reinstall from your Time Machine backup you made before updating to Mountain Lion.
    Cheers
    Pete

  • HT201240 hi all. i just downloaded mountain lion and it seems to have added an old password for admin at the start up, the old password was removed so all i had to do was press enter and off i go, i cant remember it, what to do now??

    hi all. i just downloaded mountain lion and it seems to have added an old password for admin at the start up, the old password was removed so all i had to do was press enter and off i go, i cant remember it, what to do now??

    Eli,
    You can reset a Password (lost/forgotten) set on your Mac using 'Reset Password Utility' available with OS X Utilities tool. With OS X Mountain Lion, OS X Utilities tool can be generally found on a local hidden Recovery HD Partition if your Mac has one.
    To check If your Mac has got a local hidden Recovery HD Partition, start your Mac holding COMMAND + R buttons. If you hold the keys pressed enough and there is a local Recovery HD Partition on your Mac, you will be presented with OS X Utilities window.
    Click the 'Tool' menu item and choose 'Reset password'. Terminal window appears. Type 'resetpassword' into it and press 'Enter'. Reset Password window appears with User Account Names available on your Start-up Volume. Select the User Account Name and rest is simple to follow.
    One of the advantages of this method is that it does not require any Authorization method such as administrative authentication to reset a password.
    NOTE: If your Mac does not have a local hidden Recovery Partition on its system disk, you can create one using Disk Assistant application available from Apple. Search for the Disk Assistant in the support area.

  • I just downloaded Mountain lion and I kind a wanted to listen to music on my computer screen then to my headphones and I also want to use the dictation Mic output so was wondering if it's at all possible to do those both of the same time, also using the s

    I just have just downloaded Mountain lion and I wanted to listen to music on my computer screen with my HDMI cable plug into my back of my screen and I wanted to talk to dictation on my regular standard iPhone headphone and I was wondering if it's all possible change your settings Mac Mini to set it so you can listen to those both like your headphones and use the mic in your headphones and there's no settings that would change in the Mac Mini so do there is a flaw in this system or I am just really really really really dumb.

    You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
    But it would be a mistake to simply put the old HD in the new computer.
    These are the steps:
    Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
    Put it in a cheap enclosure
    Connect it the new computer
    Boot up new computer.
    If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
    Obviously chose the second option (another HD connected to this Mac) and follow prompts.
    If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
    Message was edited by: Mike Boreham...added sec on line

  • I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages"

    I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages' or any other apps. I keep getting an "error" and it says credit card processing is temporarily unavailable......help

    Try deleting the cache associated with the App Store.
    Quit the App Store if it's open.
    Open the Finder. From the Finder menu bar click Go > Go to Folder
    Type this exactly as you see it here:
    ~/Library/Caches/com.apple.appstore/Cache.db
    Click Go
    Move the Cache.db file to the Trash.
    Launch the App Store. See if that made a difference...

  • I just downloaded mountain lion and now my google chrome and spotify wont open

    I just downloaded mountain lion and now my google chrome and spotify wont open.  Any help would be appreciated.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Just downloaded Mountain Lion and want to remove natural scrolling; I went to system preferences, but I don't have a mouse. How can I get that to open to change the scrolling?

    Just downloaded Mountain Lion and want to remove natural scrolling; I went to system preferences, but I don't have a mouse. How can I get that to open to change the scrolling?

    Trackpad System Prefs, Scroll & Zoom

  • If you try to download Mountain Lion and your system won't support it, will it tell you or just crash the computer?

    If you try to download Mountain Lion and your system won't support it, will it tell you, or will it try and then crash the computer?

    I have a MacBook Pro purchased in 2008.  It is a 2.6 GHz Core 2 Duo Processor with 4 GB memory and I am currently using OS 10.7 Lion.  But it is one of the "silver keyboard" models.  I was told by someone that I would not be able to use Mountain Lion.  I have already purchased it for use on my new MacBook Pro, and would like to put it on this one as well, but don't know if I should just try it. 

  • I just recently installed mountain lion and an update for SMC firmware to install power nap. Everything is working except for the menu bar, the icons native to the system do not respond, and features like the clock and battery meter freeze.

    I just recently installed mountain lion and an update for SMC firmware to install power nap. Everything is working except for the menu bar, the icons native to the system do not respond, and features like the clock and battery meter freeze.
    When I mouse over the icons, the rainbow appears as if it was processing something. The problem is eliminated when I restart my computer but it comes back after a while.
    I guess I cant make a backup copy and restore the whole disk because the copy would be made with this error.
    Can anyone help me? Anyone with the same issue?

    Update: I was able to test out the HDMI adapter as well and the same issue occured.  I'm stumped.  10.8.1 maybe.

  • Hi..I have just recently got an iPhone and I had installed some apps already but now when I try to install and download any apps it just sits there on "waiting" and will not download.. Im able to erase it but no apps will download now. What Do I do?

    Hi..I have just recently got an iPhone and I had installed some apps already but now when I try to install and download any apps it just sits there on "waiting" and will not download.. Im able to erase it but no apps will download now. I have tried logging out of the app store but it still did the same thing. I also tried resetting it and that didn't work either. I've tried everything I can think of but still just sits there saying "waiting." what do I do?

    - Maybe here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    - Try redownloading the app directly to the iPod by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I downloaded mountain lion and my audio does not work

    I Downloaded mountain lion and my audio input does not work. I am tryig to use it with Articulate.
    I rebooted twice, I ahve taken out the external mic
    I have looked in Utilities and see if the setting are muted but all ok
    I have looked in Activity monitor
    Please help
    Brett

    Take each of the following steps that you haven't already tried.
    1. If anything is plugged into the audio-out (headphone) port, unplug it.
    2. From the menu bar, select
     ▹ System Preferences ▹ Sound ▹ Output
    Check the settings. The internal speakers should be selected as the output device, the Mute box should not be checked, and the volume slider should be at least halfway to the right.
    3. You may need to darken the room for this step. Look inside the headphone port. If a red light is coming from the port, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a headphone mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
    4. Boot in safe mode by holding down the shift key at the startup chime. It will take much longer than usual. You don't have to log in; just reboot as usual (without holding any keys) when the login screen appears. (Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.)
    5. Reset the NVRAM.
    6. Reset the SMC.
    7. Make a "Genius" appointment at an Apple Store.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.
    *An SSD doesn't need to be zeroed.

  • When i'm downloading mountain lion and it gets 100% says that an error has occurred

    When i'm downloading mountain lion and it gets 100% says that an error has occurred

    Adrian Willis wrote:
    No, there is no ISP limit on my bandwidth.  I have  restarted my router but still no success.  I can download other Apps but with Mountain lion 10.8 it simply says waing in mission control and in the App Store it say "an error has occurred".  I have been working at this now for 3 days and it is very frustrating and I do not think the error is on my side but elsewhere.
    I would suggest to contact the Mac App Store Support Team. Make sure to note down the error message and the steps that you do that lead to the problem. Click the link below and select the "Contact Support" option in the sidebar, there you'll be able to appropiately select your options and possible support solutions including contacting the Mac App Store via e-mail.
    Mac App Store Support
    Best of luck!

  • I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

    I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

    Assuming you registered your older version, you can retrieve the serial number by going to Adobe's site and go into your account. On this page, click the My products link in the right hand column of the first three. You'll be asked to enter your user account name and password. Once in, a list of all software you've purchased will be shown, along with their serial numbers.
    That said, it really won't help you much. A PowerPC only version of InDesign means it's no newer than the original CS version, and won't be worth a cent towards an upgrade discount. To get CS6, you'd have to pay full price again.

  • I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
    If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
    Office for Mac forums
    PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

  • Downloaded Mountain Lion and can't hear iTunes neither Skype

    Downloaded Mountain Lion and speakers turned "Mute" so I can't hear iTunes and Skype.
    How can I turn again speakers on?
    Thank you.

    Utilities > Audio MIDI Setup:

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