I recently downloaded the latest version of Adobe Reader and when I try to open a new pdf I get the Adobe logo and text in Japanese and the pdf doesn't open. Any help would be appreciated.
I recently downloaded the latest version of Adobe Reader for my MacBook Air and now when I try to open a new pdf I get the Adobe logo and text in Japanese and nothing else. The pdf doesn't open. Any suggestions? I never had this problem until my cache was cleared and I had to re-install Adobe Reader. Any help would be appreciated.
Just to say I am having exactly the same issue on my MacBook Air. I can't remember what I did but after this happened a few times, and once I had clicked on the Japanese pop up, I managed to do something that now means I get the pop up in English, saying 'Adobe Reader blocked for this website'. When I click on it it asks me to trust the content and then I get a bar with the text in Japanese. Eventually the pdf does open. However it's very irritating that I have to trust every pdf individually which I never had to do before the latest upgrade, and I don't understand why I get messages in Japanese. I will be interested to see whatever answers other more technical people may provide!
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My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old computer.
if you need to deactivate, contact adobe support
https://helpx.adobe.com/contact.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
After updating os to OSX 10.9.1 I can't open any new pdf files. I get a message saying It may be damaged or use a file format that Preview doesn’t recognise. I can still read older saved files but no new ones arriving by email. Also can't attach a pdf to an email to send out. Any help would be appreciated.
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
Hi, I have an Adobe CC single App subscription at €25. per month, why do I now have to pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.
Hi there
You currently have a single app membership for Photoshop. You might want to consider changing to the Creative Cloud Photography plan if you wish to have Photoshop CC + Lightroom CC - see Creative Cloud pricing and membership plans | Adobe Creative Cloud
Photoshop Help | Differences between Photoshop and Creative Cloud Photography Programs
Thanks
Bev -
Hi, i had created a form on adobe forms central, but i don't have access to the results now. any help would be appreciated.
Hi massif76198910,
I don't see that you had a paid FormsCentral account. Were you using the free account? If so, you should still have access to the form until FormsCentral is retired on July 28 2015,
Are you able to log in? Or do you get an error when you try to log in to your account? Please try clearing the browser cache, or logging in via a different browser.
Best,
Sara -
I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.
Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling -
Patterns which do appear in the Adobe Photoshop CC, Preset, Patterns folder are not available as a "Fill" option.
Any help would be appreciated.Have you repaired the disk permissions?
You might also try resetting the photoshop cc preferences by:
Press and hold the Shift+Command+Option keys while starting photoshop cc
Keep holding the keys down until you get a dialog asking if you want to delete the adobe photoshop settings file
Press Yes because you do. -
Does anyone know where the iWeb data files are located or what they are called? I can't find them. I looked in Finder for files named the same as my website, but found nothing. Any help would be appreciated.
If you erased or replaced your hard drive since iWeb was cancelled, then they are gone. Otherwise, if you have maintained backups then check those.
Usually such files are in the /Home/Library/ folder or a sub-folder.
Exposing the /Home/Library/ Folder
Pick one of the following methods:
A. This method will make the folder visible permanently. Open the Terminal application in your Utilities folder and paste the following at the command prompt:
chflags nohidden ~/Library
Press RETURN.
B. Click on the Desktop, press the OPTION (⌥) button, select Library from the Finder's Go menu.
C. Select Go To Folder from the Finder's Go menu. Paste the following in the path field:
~/Library
Press the Go button. -
I'm using imovie 10.0.3 with OS x Version 10.9.2. or some reason I can't double click on iphoto events to siadplay the pictures within that event. I've rebuilt my iphoto library, but nothing seems to work. Any help would be appreciated.
Hello All,
Also no answer but am having the same problem. All my catalogueing via folders is up in smoke and no external HDs (where I would normally directly store raw footage when importing) showing up on the iMovie interface. It is a pain the arse to go back to the earlier version - why APPLE, pray tell, do you continue to lower expectations user-friendly functions. Shall try the option+open for a library but this too is extremely inconvenient if it works like iPhoto because you have to log out to log in to a new library whereas I just want to be able to see my multiple HDs directly from the iMovie menu and then the folders within folders I have layered in there - to make it easy to FIND STUFF. Wake up Apple, you are NOT meeting your customer's needs or desires.
Thanks to the posters who are helping the rest of us lost in the dark with possible solutions - free fix-its for Apple which they don't deserve. -
Please can someone help, I am just trying to set up iCloud on my iPad. When I click on accept terms and conditions it says unable to connect to server? I have googled how to do this, forums suggest to open a find friends app, then try to reconnect. It still doesn't work. Any help would be appreciated, thanks.
Check this. Settings>General>Date and Time>Set Automatically>On. Make sure that the time zone setting is correct as well.
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my PowerBook-G4 operating system software - Mac OS X 10.5.8 - does not meet minimum requirements for downloading the latest version of FireFox ... is there an UpDate to a newer version of my op.sys. software, Or, what is a better choice of an UpGrade to a newer/different op.sys. software ?
Thanx!The best maintained PowerPC browser at the moment is TenFourFox:
http://www.floodgap.com/software/tenfourfox/
It is a Mac port of a newer version of FF thatn any PowerPC Mac can support natively. It runs, looks and feel like FF.
I found some add-ons that helped TFF with speed issues. Pleae see my post in another PPC forum:
FYI: Speed-up for TenFourFox on PowerPC -
Once firefox 4.o was installed, when switching to full screen while watching any internet video produced a white screen but audio still playing. Switching back to small screen has a still video but audio still going. Had to exit and and restart video or open a blank new new tab then delete it and then small screen video would play. Using a mac os 10.5. Disabling hardware acceleration did not fix. went back to firefox 3.6 and all is ok. Any help would be appreciated.
Your hardware was never designed to run that old a version of OS X, it's best to update the application or find another application that is more up to date. Installing Leopard simply will not work on your system.
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Hi- My I Pod touch (2nd gen) pushes pandora radio to my apple tv.No problem. However, my I Pad refuses to show a push Icon. All are updated to latest version of software. I tunes pushes ok and I Photo also works fine. Any help would be appreciated. Thx Montana Dan
Found the solution. when playing pandora, double click the home button and then Right swipe the apps bar to bring up the volume controls. There is the arrow for pushing to the apple tv.
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Reset my iphone to factory settings now stuck at reboot any help would be appreciated ty
just got my phone second hand it is iphone 2g 8gb so i did a factory reset only problem now is it is stuck on reboot oh wat a pain any help would be appreciated thank you
Restore iPhone with iTunes. It may need to be restored in DFU Mode. To get DFU Mode, open iTunes on computer, connect iPhone to computer, hold both home and power buttons for exactly 10 seconds, release power button, keep holding home button until iTunes recognizes iPhone in Recovery Mode, usually 20 seconds time. If the screen is black, blank this is DFU Mode. Restore the Firmware. If there are any Error Messages write them down so you can look up the cause and solution.
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Downloaded Yosemite and since then cannot connect to internet or bluetooth mouse - was advised to delete system configuration file from the hard drive and since then cannot start up computer. Any help would be appreciated - cheers.
Boot the MBP with the OPTION+COMMAND+R keys down. The result should be a display showing a revolving globe. By following the instructions, you will be able to reinstall the original OSX. Then you may reinstall Yosemite.
A solid Internet connection will be required.
Ciao.
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