I recently downloaded the latest version of iTunes and now I cannot access my original music library
On or around 6/23 I plugged in my iPod for it's weekly sync with iTunes. The usual prompt to download an updated version came up and went throught the usual motions of updating and installing.
Once all was updated/installed I noticed that when I opened iTunes, my library did not open. When I plugged in my iPod my music came up but I could not edit anything. Then, I proceeded to download a couple new songs that did not sync to my device. I thought it was becuase the new software was a little different and I wasn't use to it then realized iTunes wasn't recognizing my device like it used to.
I have had the same iPod and computer since at least 2008. I only have the one iPod synced with iTunes and I'm not super tech savvy, but the only change I made was updating/installing iTunes software, as prompted.
Any help or suggestions woulb be greatly appreciated!
Plug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
If not, go to the songs tab under your iPod when it is connected to iTunes, Unless you have checked "Sync all songs (or something to those words)" you should have an option on what you can put on your iPod. Make sure to check the playlists that you want on your iPod.
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thanksSee TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
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PS: make sure the device is active while syncing so keep tapping the screen.
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1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
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Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a -
Why won't the latest version of iTunes run? I've downloaded it twice. Come to that, why isn't iTunes an option in the product list on this site? Apple did make that, didn't they?
Hey Jim Tracy!
Here is an article that will help you resolve this issue with your iTunes:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
i installed the latest version of Itunes yesterday and when I looked at my library most of my songs that i purchased lost there artwork and cannot be trnasfered to any device saying that the info cannot be located. what should i do ?
Plug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
If not, go to the songs tab under your iPod when it is connected to iTunes, Unless you have checked "Sync all songs (or something to those words)" you should have an option on what you can put on your iPod. Make sure to check the playlists that you want on your iPod. -
I just downloaded the recent version of itunes and now am unable to print a playlist for the jewel case.
I just wanted to post that I found my I-pod cache file and deleted it and now synchronization works fine, so no need for anyone to post an answer to this. Thank you very much.
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I downloaded the most recent version of iTunes, and now the iTunes store won't open. It just sits there and says 'accessing iTunes store for hours, but does nothing.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I recently downloaded the most recent version of snow leopard to my imac. Now I can't open any pdf files. I just get a dark gray screen when I try to pull one up. Has anyone else had this problem? Please advise.
See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
tt2 -
I booted up my computer and opened up my usual shortcuts. I got a message from iTunes that a new version was available and would I like to download it. I clicked on "yes". It took over 1/2 hour to download and now ALL of my songs sound like a skipping record or like they are tripping over themselves. I uninstalled the ITunes and tried reinstalling my old version. I've tried EVERYTHING I could think of to get my old version back but everytime I go through the download process I get a message saying that - the file "iTunes Library.itl "cannot be read because it was created by a newer version of iTunes. I was finally able to download a version that will open but it has the same "skipping" problem. How do I stop/fix this or COMPLETELY get rid of this version of iTunes and re-download what I had??? I'm REALLY distressed. Jim
Usually, the exclamation mark tells you that the song was not where the program expected to find it. It may also mean that there was an error with the file itself.
If you click on the exclamation mark, it may give you a reason. You can also double click the file to make it play. If the file is not found, it will tell you. Just follow the prompts to look for the song again. It will ask you if you want to look for the other missing songs in the same folder. You can do it, but unfortunately, the last few updates have made the program blind to the songs that are there and you sometimes have to do the same process for each song.
If neither of these help, I would suggest starting from scratch and reinstalling iTunes. I have had to do that before. Do your best to back up the library and such first.
Sometimes a computer will rename a hard disk (Windows) and all the songs on that disk will be gone to iTunes because it will think it's looking in the right place. It can't recognize that the hard disk or partition has been renamed.
I know that this is a podcast, but the principle is the same. A dialogue box should pop up to tell you just what the problem is.
I hope this helps!
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