I recently got a charging case for my iPhone 5s, but it says it isn't certified and may not work reliably with my iPhone. What can I do to fix it?
I recently got a charging case for my iPhone 5s, but it says it isn't certified and may not work reliably with my iPhone. What can I do to fix it?
Buy one that is certified. Your current case might work without problems, and then might stop working in the future. iOS 7 is especially "sensitive" to uncertified peripherals. With this iOS release they have started to clamp down on "pirate" peripherals.
Similar Messages
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since I upgraded to the new operating system my charger no longer works...
It says"this cable or accessory is not certified and may not work reliably with this iPhone"Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here. -
Does anyone know why my iphone5 has not been able to charge since ive updated it to ios7?
It's happening even with cable that came with my wife and my own iphones. We bothe get the message!
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Just Upgraded my IPOD 5 to iOS 7.0.2 and it will not charge the battery anymore.
When I plug it in, it now gives the message "This cable or accessory is not certified and may not work reliably with this IPOD".
Anyone else have this issue after they upgraded the iOS system?
Thanks,- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
It still charges in the wall, but when it comes to putting songs or pictures on my iPod, it won't connect to iTunes or charge while plugged into my computer.
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. iOS 7 made the iPod/computer more sensiteve to cable problems
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My phone will not charge it says this cable or accessory is not certified an may not work reliably with this phone? What do I do?
Is the cable the one that came with your Apple device? Is it a replacement cable that you purchased? If it is, did you purchase an Apple certified cable?
Cheers,
GB -
Yes but i have to laptops & i plugged them into both & my ipod says the same thing , but do you have a link for the tech support were i can talk to them online , i cant call them right now.
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genuine Apple lightning charger not working with my iPhone 5S. a notification comes up that's says 'this cable is not a genuine Apple product and may not work reliably' and although the charging symbol comes up, it does not charge - went to Apple in Milton keynes to get a replacement charger this weekend that does not work as well!
Well, if this problems is so old I think it is strange that Apple hasen't fixed the bug long time ago, and certainly after the release of iOS 8.1.
Well, thank you very much for your answer, Lawrence Finch. I think the best thing to do is to send the phone to repair, if there is no solution to fix this by my self. I will anyway call the Apple support tomorrow, but I don't think they will illuminate me... -
Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario -
What can I do to use my iPhone as an iPod. It says it had no service and when I connect it to itunes it says my iPhone couldn't be restored/connected. I have looked everywhere. I do have a Sim Card
Jennyccc wrote:
What can I do to fix it
Jailbroken devices are not support by this forum, or by Apple. Apple reserves the right to refuse activation to any iOS device that is currently, or previously, been jailbroken. -
I uninstalled Firefox and not it will not install for me. I get a error that says, The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions. What can I do?
Here is a pic.
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Everytime i plug my iphone into my computer it says device not recognized i was syncing my phone and it got interupted and has not worked since i have iphone 4 with 4.1 software lol what can i do to not lose everything
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I did the SMC reset for my iMac intel-based and now it won't turn on. What can I do to fix this?
Well, first things first... is the power cord fully plugged into the back of the iMac (and the wall, for that matter)?
Make sure the wall outlet has power, too... I've scratched my head over stupid issues where I forgot to flip a wall switch.
If the outlet does have power, then try doing a pram zap. Command + option + P + R (hold those at startup).
If the machine is receiving power, you should be able to see some LEDs if you look through the bottom grate of the machine to the left of the RAM door. -
I live in Iceland, now after downloading OS 6 on my iphone 4S, no directions for any destination what so ever, are available anymore on the Maps app. It worked just fine previously. What can I do ?
Annewin wrote:
I can no longer choose Lab color under mode because many option are greyed out.
Anne when a feature is not compatible with the active document Photoshop will gray out the features in its menus. For example if you are editing an HDR image in 32 Bit color mode. Many Photoshop features do not support 32 Bit Color so they will be grayed out. Lab for sure will be grayed out as will many other menu items.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
I didn't do any kind of backup other than my usal sync with itunes. What do I have to do to get itunes to sync everything back like the old one? I was planning for a repair not a replacement. I'm afraid to plug the new one in to my pc until I know what I need to do.
You can restore from the backup of the old one.
iPod touch User Guide (For iOS 4.3 Software)
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
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