I recently got a new laptop and my photoshop elements needs my serial number...i cannot locate on my box, disk sleeve and there isn't an insert??
I recently got a new laptop and my photoshop elements needs my serial number...i cannot locate on my box, disk sleeve and there isn't an insert??
Check your Adobe account online. If you registered the software when you first installed it then the serial number might be available there.
Similar Messages
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Installing new Retail version of Photoshop Elements, receive Invalid Serial Number
Hi Everyone,
I purchased a new Box retail version of Photoshop Elements and Premiere Elements 12 and before installing I am asked for the Serial Number. I enter it from the box but I get a message that says it is invalid serial number. How can that be if that is what is on the Box.
Thank you,
DannyHi Everyone,
I was able to solve it myself and in way should have provided more information. I was installing the software under the local Admin which in my Domain does not have internet access through our Proxy.
Once I logged on with my Domain Admin and tried to install the software, it worked with out problems. I was not aware that the computer needed access to the Internet to verify the Serial Number.
Thank you all for your time and assistance.
Regards,
Danny -
I recently got a new laptop, it has no music on it and I have been plugging my iPod in and listening to music that way. Tonight it decided to sync with my iTunes and deleted all of my music. Is there any way I can get my music back?
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
My laptop computer was stolen six months ago. I had over 100 purchases from itunes on that laptop. I recently got a new laptop. Is there any way I can recover my purchases from itunes on to my new laptop?
I would ask here
https://discussions.apple.com/community/itunes
when you buy stuff it's connected to the appleID not the computer
nor the appletv which have no storage so there is no option to get it from the atv -
I lost my photoshop elements 7.0 serial number and i had not had it registered so i can't get it back. My old desktop broke and i would like to install photo shop on my new laptop. How can i get it back?
I would first go to your Adobe Account and make sure that all info in it was correct and then match up all S/N's with your records. If you find any problems, then make corrections.
If all matches, but does not work, contact Adobe and see if they still sell replacement DVD's for CS2. Adobe usually does, for a small price. Still, you will need your correct S/N, so you will probably be back on the phone to Adobe. When I once used them for a S/N problem, they were quick and did a perfect job.
Good luck,
Hunt -
I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?
Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush -
When i want to ask the guaranty status of my apple wireless keyboard, i got an error: apple keyboard We're sorry, but this serial number is not valid. Please check your information and try again.
If you purchased the iPhone from Apple or an authorized Apple reseller,
contact them for assistance. If you purchased elsewhere, go back
to that retailer and get them to give you a new iPhone or your money
back.
If you have checked the serial number carefully and re-entered it
and that gave you the same error message, contact Apple if purchased
from Apple or authorized retailer; otherwise you have been scammed
and need to pursue the matter with the business you obtained the
iPhone from. -
When I try to reinstall Photoshop Element 13, I get the message "cannot write file". i own the program and I don't want to subscribe to Creative Cloud. What can I do?
This has nothing to do with CC or any of that. You have insufficient user privileges to write files locally on your computer or a technical issue gets in teh way. Since you have not provided any system info or otehr details, we cannot tell you more than that.
Mylenium -
I just got a new laptop so I had to transfer everything over and I thought everything would be ok but I'm having some strange issues especially with my purchased tv shows, movies, and music videos. They just wont play. Sometimes I'll get lucky and a tv show will play but if I stop it and try again it wont. If I open in Quicktime it works fine. The computer is authorized so that shouldnt be it especially if it plays in QT and like I said sometimes I'll get lucky and one will play. Now the other thing I just noticed is all my music files play fine but when opening and looking at the info of the music file I can't edit anything for example song title or artist the area seems shaded and won't let me do any editing. So I'm having those 2 issues. Video files not playing ones that I have purchased. movies, tv shows and music videos. Also like I said if I just sit there and click one after another I may get lucky and one will play but if I stop it and try again it will not play again. And I can't seem to edit any music file which play fine. I have a new Dell with windows 7 and I have never had this happen any help would be great. The computer is authorized for i tunes so it cant be that.
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and system full control to this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
tt2 -
For adobe photoshop elements 13 the serial number and redemption code are not working.
Used redemption code to download elements 13 but serial number said invalid when trying to set up software.
Thanks, I tried it, but that did not work. Another Forum leader determined that I bought a WIN license and I have a MAC. Not sure how that happened. I have sent a message (hopefully given the absolute user unfriendly interface for any problems) to the Order folks. If they don't reply, i will cancel the credit card charge. That might get their attention. What a terrible company.
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I currently own and use Photoshop Elements 9, which does not sync at all with my Revel library. Is Elements 13 able to be set to sync automatically with a Revel library?
Thank you.I currently own and use Photoshop Elements 9, which does not sync at all with my Revel library. Is Elements 13 able to be set to sync automatically with a Revel library?
Thank you. -
I just bought Lightroom 5 off of Amazon and after downloading it and everything it says I need to buy a serial number? Is this true?
I don’t think there are many “must have” features in PSE13 especially if you are doing most of your editing non-destructively in Lightroom and only going to the external editor occasionally.
https://forums.adobe.com/message/6761649#6761649 -
I recentl bought a new laptop and setup my itunes and couldnt remember my account informaion. I got logged in but only 60 of my 750 songs were on there and they were downloaded over 2 years ago on my aunts laptop and that is the only place i have ever downloaded from my itunes. I would like to get new songs but im worried to sync it because it ssays all my music will be removed. Is it possible i have my ipod connected to two accounts? If not can anyone explain what has happend or help me out of this pickle?
I have tried many things and none of them work i have purchased over 340 songs itunes and id really noy like to lose them all.
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I recently got a laptop and I am unable to play my itunes songs on it. It says I need to register tha device. I am unsure on how to do this any help would be appreciated. Also note that I am a beginner and dont have a clue what I am doing. Thank You
Hi valierie,
To Authorize your Windows laptop:
1. Open iTunes and sign on with your Apple/iTunes ID
2. Press CTL+B to display the top menu
3. Click on Store in that Menu
4. In the dropdown, you should see "Authorize This Computer"
5. Click on that to authorize the computer to your iTunes ID
Cheers,
GB -
I recently had to buy a new laptop as my pc no longer worked. I can't get my iTunes media folder off my old pc so how do I get my library onto my new laptop as I don't want to create a new library and erase everything off my iPhone.
There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend?
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