I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?

I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

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HT201269 when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resett

when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resetting it?

What version of iTunes are you running on your computer? You need to update to the current version.

Ho do I convert my Elements 5 Catalog to Elements 13 which I just purchased. I followed one of the tutorials and converted my Elements 5 Catalog to a "pse.13db" file. How do I get Elements 13 to recognize that converted file? When I open Elements 13 Ca

Ho do I convert my Elements 5 Catalog to Elements 13 which I just purchased. I followed one of the tutorials and converted my Elements 5 Catalog to a "pse.13db" file. How do I get Elements 13 to recognize that converted file? When I open Elements 13 Catalog Manager and browse to the correct location, it doesn't show the file. Help! Thanks

Bumps a écrit:
Yes - I can run both versions on my PC. But I really would like to have all of my pictures in the same catalog.
You can't merge catalogs (even PSE13 ones) in any PSE version (only LR can do that). So, converting catalogs is not the solution to your problem.
Since you have PSE5 working on your computer and your images also, the solution is to 'write metadata to files in PSE5) and to re-import the images in the PSE13 catalog. That won't duplicate your image files and you'll lose albums/collections, stacks and version sets, but you'll recover tags, captions and ratings.
To be able to re-import the files indexed in PSE5, you may have to move them to a new master folder.
I am not sure what your problem with the conversion may be. It's quite possible that the resulting catalog.pse13db is ok and that the issue lies in the ability to open it in the PSE13 organizer.
As stated by dj_page, double clicking on that file should open the organizer with the new catalog. You could test that by creating a dummy catalog in PSE13 and importing a small batch of photos. Locate the path of the catalog with the menu Help/system info. Copy the catalog.pse13db in another folder and the 'double click' way to open the organizer with that moved catalog database.
For other users that may be interested in using PSE5 (issued in 2006) on newer OS, here is a useful link:
Adobe - Photoshop Elements : For Windows : Adobe Photoshop Elements 5.0.2 update

HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

HT4623 there is a blue dot next to my face book app and it will not open. how do i get it to open?

there is a blue dot next to my face book app and it will not open. how do i get it to open?

I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work

I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work?

In that case the procedure assuming it is a PAYG phone is to get an o2 PAYG sim, put £20 on it and then make a few calls making sure you leave £15 on the sim to pay for the unlock. Then there is an online unlock request form on the o2 site just fill this in. It takes between 1-14 days and you get a message from o2 telling you how to complete the official unlock through iTunes.
I got my o2 unlock in nov 09 so this is not just opinion.

HT1725 I have a few songs that will only play for about a min the it will stop playing how can i get the songs back to a full song

I have a few songs that will only play for about a min the it will stop playing how can i get the songs back to a full song

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

When syncing iPod the PC lost power. once power restored synced iPod but the sleeve detail has been blanked. Also when syncing a 'miss-match' message is reported on iTunes. how do I get the sleeve detail back onto iPod?

When syncing iPod the PC lost power. once power restored synced iPod but the sleeve detail has been blanked. Also when syncing a 'miss-match' message is reported on iTunes. how do I get the sleeve detail back onto iPod?

http://ww2.cs.fsu.edu/~rosentha/linux/2.6.26.5/docs/DocBook/libata/ch07.html#excatATAbusErr wrote:
ATA bus error means that data corruption occurred during transmission over ATA bus (SATA or PATA). This type of errors can be indicated by
ICRC or ABRT error as described in the section called “ATA/ATAPI device error (non-NCQ / non-CHECK CONDITION)”.
Controller-specific error completion with error information indicating transmission error.
On some controllers, command timeout. In this case, there may be a mechanism to determine that the timeout is due to transmission error.
Unknown/random errors, timeouts and all sorts of weirdities.
As described above, transmission errors can cause wide variety of symptoms ranging from device ICRC error to random device lockup, and, for many cases, there is no way to tell if an error condition is due to transmission error or not; therefore, it's necessary to employ some kind of heuristic when dealing with errors and timeouts. For example, encountering repetitive ABRT errors for known supported command is likely to indicate ATA bus error.
Once it's determined that ATA bus errors have possibly occurred, lowering ATA bus transmission speed is one of actions which may alleviate the problem.
I'd also add; make sure you have good backups when ATA errors are frequent

I purchased an album but only half the songs will download. How do I get the other half to download?

I purchased an album but only half the songs will download. How do I get the other half to download?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I just got a new iPod and computer, and when I logged into my iTunes account my music and movies were there but my apps were not. How do I get my apps back

I just got a new iPod and computer, and when I logged into my iTunes account my music and movies were there but none of my apps were. How do I get my apps back?

See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I name each photo buy replacing the jpeg number with the name. when I burn to disk and open disk the name is not shown. how do I get the name given to show on the burn disk?.

after I burn the files to dvd and load to view the name does not appear. How do I get the name listed to appear on the burn disk instead of the file number?

Naming the Photo - or giving it a title - is not the same as naming file.
How are you burning to dvd? With iPhoto? If so then the Title will be available in any app that understands basic metadata.
If you want the title available in the Finder - which does not understand photo metadata - then you'll need to export the file
File -> Export
In the resulting dialogue you'll see a heading for 'File Name'. Choose 'Use Title' from the drop down.
Regards
TD

My download did not work. how do i get the app i bought?

How do I get the app I bought but download failed, but is marked downloaded?

Hey there petertoledo,
It sounds like an application was downloaded from the Mac App store but it is not working correctly, and you cannot redownload it. Use the following info to delete the incomplete/non working application first:
OS X Mountain Lion: Install, update, and uninstall apps
http://support.apple.com/kb/ph11356
Uninstall apps
To uninstall apps you purchased from the Mac App Store, hold down an app’s icon in Launchpad until all the icons begin to jiggle. Click an app’s delete button (x) to uninstall the app.If an icon doesn’t have a delete button, that app can’t be uninstalled. For example, apps that come with OS X can’t be uninstalled.
To uninstall other apps, drag the app to the Trash (the Trash is located at the end of the Dock), and then choose Finder > Empty Trash.If you change your mind, before emptying the Trash, select the app in the Trash, and then choose File > Put Back.Warning: When you empty the Trash, the app is permanently removed from your computer. If you have any files that you created with the app, you may not be able to open them.
Then download it again from the Mac App Store with the following article:
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Thank you for using Apple Support Communities.
Cheers,
Sterling

I see 3 charges that I did not download how do I get the refund put back to my card

I see 3 charges that I did not download how do I get refunded back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

How do I get music, apps, movies etc that are in my iTunes - on a PC - into iCloud?( the stuff I want to move is not on my iPhone which I would like it to stay that way if possible)

I have old music, apps, podcasts, books, and movies that I have already purcahsed. I am just setting my iCloud up, and I can't get anything onto it from my PC. And is it possible to keep stuff in the iCloud and only have it on my PC and not my iphone?
Thank you,
iCloud Rookie.

Music is not included in the iPhone backup, because it is already on your computer, so why duplicate it?
Music can only be synced to one computer at a time, so if you change computers the contents of the iOS device will be replaced by what is on the latest computer.
If you have an iCloud backup and your music is saved to iCloud you can restore it by going to Settings/General/Reset - Erase all content and settings. When this completes it will ask if you want to restore your iCloud content.

I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?

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