I recently had to send my old iPhone back and get a new one. When I did, I simply did a restore and backup with my computer. When I did that, my iMessage between my iPhone and iPad are no synced,

I recently had to send my old iPhone back and get a new one. When I did, I simply did a restore and backup with my computer. When I did that, my iMessage between my iPhone and iPad are no longer synced. No matter how many times I went to settings, messages and adjusted it, my iPad and iPhone recognize when I send a message out but not when I received a message from another IMessage user to my iPhone. My iPad simply doesn't get those messages. HELP!!!!

If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information.

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My Mac and iPad are not syncing. what am I doing wrong?

my mac mini and ipad are not syncing with the icloud. If I plug the ipad into the computer it syncs calendar info from the computer to the ipad, but not the ipad to the computer. i want it to sync without having to plug it in.

Have you setup iCloud as described here: http://www.apple.com/icloud/setup/
If so, follow these troubleshooting articles:
iCloud: Troubleshooting iCloud Bookmarks
iCloud: Troubleshooting iCloud Reminders and Tasks
iCloud: Troubleshooting iCloud Contacts
iCloud: Troubleshooting iCloud Calendar
iCloud: Troubleshooting iCloud Mail

I up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

i up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

Please please help me, if you know how.

Retrieving old serial number or getting a new one

I got a new computer and after doing a data transfer logic express 8 is asking me for my serial number again. I can't find the box where the number is located on it. Does anyone know how I can retrieve my this number or get a new one.

Well, I'm sure if you take it down to the apple store, or email a representative, they can give you a new serial number.

My iphone and ipad are not syncing my Outlook diary

When I sync my iPhone and iPad Air using iTunes (12.1.1.4) on Windows 8.1 and have ticked the "Sync calendars with Outlook" box on "Info" on both, the calendars are NOT synced. Is there some magical trick I am missing here?

Howdy John Mcewen,
Thanks for using the Apple Support Communities.
If your Outlook calendar is not being synced to your iOS devices even though the option is selected in iTunes, then I'd like you to please follow the troubleshooting in the article below.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - Apple Support
Have a great weekend,
Alex H.

Ios phone and Ipad are not syncing with each other

Both devices are set up to sync with same icloud account. ios phone is sending imessages from my email address, and when i try switching it in settings, it wont appear on my ipad messages stream.
Logged on to my iclous account and none of my phots/info is appearing there. made sure it is all set up to be backed up to icloud, but still not there/ It seems like the devices are not communicating with icloud...

HI msknack,
Thank you for your question. I understand that both of the devices are not syncing to match. Can you please check the following:
*Are they on the same version of sync? (Android account should not list Firefox Sync (deprecated))
*Are the managed items checked to be synced in the sync options?
Posting back could help out other users as well.

I had an old ipod, battery went dead so I just bought a new ipod touch but my old pc doesn't read the new one, when I attach it to my pc it says "camera detected" how to I get the new ipod touch to connect to the pc so that I can download songs?

I had an old ipod which I had downloaded songs from my pc..I bought a new Ipod touch and want to download songs onto my new ipod touch when I attach the ipod to my pc it reads "camera detected" I have a mac air as well but all my songs are on the pc. I want to download songs onto my ipod touch from the pc can any one help me?
Les

This may help you find your iTune account:
Frequently Asked Questions About Apple ID
Without knowing your old account info there is nothing you can do.

Is it true that if you give in your old ipod you can get a new one for 1/2 off?

I heard that if you trade in your old ipod touch, you get a discount on buying a new one. Is that true?

Alphadog1 wrote:
I heard that if you trade in your old ipod touch, you get a discount on buying a new one. Is that true?
Yes, but not half off. If you bring your older iPod into your local Apple store, you'll get a 10% discount towards the purchase of a newer model.
B-rock

My redemption code had already been used. Where do i get a new one?

Hi,
I was trying to download the creative adobe on my macbook.
I made a mistake and had to refresh the page but i already used my redemption code.
Now it says my code had already been used and i can't use it again which means i can't download the adobe pack...
Now what??

Hello,
best would be in my eyes you contact Adobe here Contact Customer Care and click throug the headlines. If necessary and for further questions use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
In addition two links
http://helpx.adobe.com/contact.html?step=CCSN_adobe-id-signing-in and
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
They to end in the question "Still need help? Contact us." (See above)
Good luck!
Hans-Günter

My itunes on my phone and ipad are syncd but the itunes on my mac is empty ive plugged in both phone and pad but no syncing what can i do

i have only had my imac 27in a week my problem is my iphone and ipad are perfectly synced with i tunes but the itunes on my mac is empty i plugged them both in but it stays the same what can i do anyone know please

Try disabling the computer's antivirus and firewall for the network problem.
Also for the original problem try the following if Ana's suggestions does not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1937 I recieved new iphone5 cause my old iphone5 had problem. I couldnt send my old iphone5 back cause, Im in military. I know u have to charge, but if i still send my old iphone5, then can i get money back??

Hi,
I received new iphone5 cause my old iphone5 has problems.
I had to send my old iphone5 back, but I couldnt. Cause Im in us military , I had urgent problem in my troops.
So I had to go other state during 2 weeks and I just got back from other state.
I really apologize that I couldnt sent it back.
I knew if i dont send my old iphone back in 10 days, apple s gonna charge 680 dollars.
Now I can send it back to apple my old iphone5.
If I send it, and u guys get back, then can I get my holding money back?? ( just checked my bank account
It was around 680 dollars)
Thanks for sens new iphone5 and I hope to get good news back.
Thanks apple always!

You're not talking to Apple. This is a user forum. We can't answer that question. Contact AppleCare.

I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do?

I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do? If anyone can help it would be very much appreciated. Many thanks x

Check Settings > Messages > Send & Receive on both your iPhone and your iPad to make sure that the following are all true:
(1) you have selected the same Apple ID on both devices,
(2) you have the same entries checked under "You can be reached by iMessage at:" on both devices,
(3) you have the same entry checked under "Start new conversations from:" on both devices,
and
(4) that the entry checked in #3 is one of those checked in #2 on both devices.
When you say it has affected your iCloud account, what effect has it had?

What do you do when your contacts with IPHONES or IPADS are not showing up in blue in IMESSAGE on my IPAD. The are showing up in RED and not allowing me to IMESSAGE them at all.

What do you do when your contacts with IPHONES or IPADS are not showing up in blue in IMESSAGE on my IPAD. The are showing up in RED and not allowing me to IMESSAGE them at all.

It was suggested I move this question to IPhoto or IMovie which I did.
Well moving to a different discussion group did not provide an answer to this question either. But what I finally did was import one batch of photos and videos into IPhoto for a given day at a time. Working with these I could change the date and times in order to get them in the original sequench taken. Then I would create an album with that batch. These would all be on the same day (IMove was closed for this phase). Then I would open IMovie, generate the thumbnails for that album, and select the album I had created. This was necessary because the importing process in IPhoto was using incorrect dates for my video so it was a real struggle finding them in IMove until I developed this approach.
I believe that this whole process was so screwy because I was importing from an external hard drive not a camera. I had these photos on a PC and did not have the original cameras to use to import directly which I am fairly sure would have made this easier!

Is it possible to sync hotmail between ipad, iphone and macbook air. My iphone and ipad are synced OK but cannot sync up with my (new) macbook air - neither maill nor contacts.

I have had ipad and iphone for a while and my mail, contacts and calendar are all synced up so that when I add or delete an item on one device it mirrors that on the other. Have recently purchased a macbook air but cannot get my hotmail to sync up - so I have to manage that separately from the ipad. Help!

How to set up Outlook.com with IMAP in OS X Mail
Outlook.com or Hotmail.com IMAP setup in Mac OSX Mail
Getting Hotmail IMAP to Work on a Mac

HT201317 Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they a

Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they appear OK

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

I recently had to send my old iPhone back and get a new one. When I did, I simply did a restore and backup with my computer. When I did that, my iMessage between my iPhone and iPad are no synced,

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