I recently installed iTunes 10.6 and now cannot connect to the iTunes store.

I'm running Vista Home Premium 64bit and had been using Symantec enpoint firewall, however recently disabled and returned to using Windows firewall.  Still not able to connect to the iTunes store nor update my podcast.
Any suggestions?
Rgds,

iTunes starts fine but simply will not connect, I get the following from the diagnostic:
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-03-12 23:59:37.
I cannot update any of my podcasts nor view the itunes store.
Any help would be greatly appreciated.

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