I recently lost and tracked down my iPhone (4s) w/find my iPhone. It was awesome! When I recovered it, my touch screen didn't work at all! What's going on? I'm very frustrated! Please help:(
I recently lost and tracked down my iPhone (4s) w/find my iPhone. It was awesome! When I recovered it, my touch screen didn't work at all! What's going on? I'm very frustrated! Please help:(
imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.
Similar Messages
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I have installed the new up to date itunes which i can open on my PC, however when i connect my ipad or iphone i get an error saying i cannot use the device as the require software isn't installed?? I'm very confused please help......
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
my iphone 3gs is in dfu mode, but when i plug it into my laptop to restore it, my phone won't show up in itunes at all. what do i do???? please help, it would be very much appreciated
Follow the steps here VERY CAREFULLY: http://support.apple.com/kb/HT1808
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I have an iPod touch 2nd generation and my touch screen doesn't work, at all. What should I do?
I have an iPod touch 2nd generation and my touch screen doesn't work, at all. What should I do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. I say not worth it for a 2G
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more. Again, likely not worth it for a 2G
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help
Check first if your iTunes is up-to-date. If it's updated, try using a different cable or try plugging it to a different USB port.
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I need to sync my iphone as its damaged ( water submersion) i can't though as itunes is asking me for my passcode and my screen doesn't work, the phones on though still ringing etc ... Please help
You need to do more research before you make purchases like this. You've wasted your money. The ONLY officially unlocked iPhone model sold in the US is the GSM model, and that model is only sold by Apple. That's the model iPhone you should have purchased.
Did you read & understand my initial post? Especially this part:
The unlocking of the GSM portion is just for International travel in order to use local sims. You still have to pay Sprint for the use of their international GSM partner’s network on a “pay as you go basis”. -
My touch scree will not work at all. It just stopped one day and has not worked since. I've tried numerous times to restart it but with no success at all. The only tning I haven't tried is resetting it back to it's original setting when I bought it 2 years ago> Any suggestions??
When resetting the iPod to factory defaults/new iPod fails to resolve a problem, the problem is likely due to a a hardware problem. An appointment at the Genius Bar of an Apple store is then in order.
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Photoshop CC program error when opening or placing files. VERY FRUSTRATING PLEASE HELP.
I'm an advertising graduate student that relies heavily on Adobe programs for my multiple simultaneous projects throughout the school year, specifically Photoshop, Illustrator, InDesign, Muse, Edge Animate and Premiere Pro.
I'm using a MacBook Pro running OS X Yosemite.
I have been experiencing an incredibly frustrating issue with Photoshop and Muse, both CC 2014. I'll speak about Photoshop in this thread since, well, this is a Photoshop forum. This has been happening for almost a year now. I figured Adobe would've fixed this problem by now, especially given the myriad of crash reports I send.
While working in Photoshop, sometimes when I go to place a file I get an error message that says "Could not complete your request because of a program error." It used to be that this error was fatal and I would have no other choice but to force quit out of Photoshop and restart it. We all know how incredibly time-consuming it is for Photoshop to open (especially 10-15 times in one sitting), and being in grad school, time is not something I have a lot of when I have deadlines and projects due.
This error is still happening and for the same reasons; however, now I can still continue to work on my file, as long as I don't need to open a document or place an image...which doesn't help very much because I'm doing a lot of mockups and composites and need those functionalities. It happens probably 90% of the time when I try to place or open a document.
For the record, it's a similar issue that's causing Muse to crash as well. When I try to add an image file, it causes the entire program to crash "unexpectedly," as Muse so eloquently puts it.
Until recently I had kept CS6 on my hard drive and would dig it out to use in place of CC when PSCC would crash; however, someone told me that having both versions was likely the cause for the crashes. After much hesitation, I finally uninstalled all of CS6 from my hard drive the other day (the right way, not into the trash can, since someone is inevitably going to ask that question) and I'm still having this problem, and now I don't have my CS6 version to fall back on and now I'm in a really bad spot.
I apologize for all the rambling, but I'm really very, very frustrated with this error, and I had to do something while waiting for Photoshop to restart. Someone please help.MacOS 10.10? Yeah, Apple is working on that bug. They already fixed the crash in the open/save dialogs, but have a few more problems to address with the open/save dialogs.
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Usbs not working very frustrating please help
My usbs have all stopped working for no reason just after i did my last windows update even with a roll back it still says this error in the picture very frustrating i updated bios on my motherboard and downloaded usb drives but still did not fix the issue
please help it says unknown usb device(device descriptor failed)whn i plug hard drives in the usb has power but it wont show up on my pc also happens with my keyboard and mouse even after driver re installs please help.Hi,
For this issue,please let us know the error code.
Meanwhile, I suggest we disable and re-enable the USB controller to check the result.
This lets the controllers recover the USB port from its unresponsive condition.
To disable and re-enable the USB controllers, follow these steps:
1.Press Win+X，and select Device Manager.
2.Expand Universal Serial Bus controllers.
Note You might have to scroll down the list to find this item.
3.Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
4.Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.
5.Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
6.Check the USB device to see whether it is working.
Regards,
Kelvin hsu
TechNet Community Support -
i have forgotten my passcode for my iphone and its now saying "iPhone is disabled connect to itunes" but i need to get in the phone to do anything on itunes !!! please help me i will be so greatful
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
please help!
Check system preferences > mouse. If you're on Lion, the secondary click can be set to the left or right click.
Also this also happens when the CNTL key is held down (or stuck).
Regards,
Captfred -
what do i do when my try to update my apps it tells me that i cannot conect to itunes store. Please help...
Try:
Can't connect to the iTunes Store -
Yesterday I was sent a message that I must update my iPad 2. So I updated the software to ios 7.0.4. Now the airplay does not work which has worked forever, and I can not sync my iPad. What is going on?
Where exactly did you buy the "new iPhone "
A country might help as well .This is a WW forum
Are Direct Mobiles an Approved Apple iPhone reseller if not it may well be a fake -
I need help with my ipod touch 4, i hit it on my table and now the touch screen doesn't work at all
i got mad and hit my ipod agaisnt the table and now the touch part of the screen doesn't work i need help, i don't want to send it to Apple because i have music that i downloaded for free and i'm worried all my songs, pics, videos will go away if i send it to them.
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Maybe just a loose connection they can fix.
Apple Retail Store - Genius Bar
Here is how to get your media off the iPod.
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
what the **** i lost all information sent it here due to proxy !!!!!
my iphone 5 not turn on since last charged which was full then remove it from charging after a while it was off and didn;t wont to turn on
i tried many ways home +power bottons and not worked hard restart allso not worked
phoneshope told me there is part damage and they replace for 100 us dollaer
and it happen to me again the same problem
please help me to fix this issuesTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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