I recently purchased a song for $.99 cents and I noticed that my bank account was charged $1.99 for the same purchase. How can I dispute this charge and confirm that this has not happened to me in the past?
See images for details of the discrepancy between the charges I received in my Gmail account ($0.99) compared to the charge that was placed to my bank account ($1.99). Seems very shady to me.
iTunes Store & Mac App Store: About credit-card authorization holds
Similar Messages
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1. I have an iPod which has purchases synced with I tunes with an apple ID. I now have an iPad with a new ID for cloud. I have cloud storage capacity of 5gb which came with the iPad. How can I use one ID and store my existing music in cloud?
HI Frostyfrog
CHeck out iTunes Match which has an annual fee of £21 or thereabouts. You can store a maximum of 25,000 songs there and they all become available on your other kit, iPhone, iPad and iPod. I know it works as I have over 23000 songs uploaded of which only a few we're bought through iTunes.
it works by comparing your music to the whole iTunes music dadata base so you access the same tunes that you could get from iTunes. If you have obscure stuff, it uploads your own music to the cloud as a copy.
I Find it incredible that on my iPhone with its 16gb memory I can view almost 200 gb of music (ie my 23000 songs) and play any of them. Anything I add to iTunes becomes available via the cloud fairly quickly from a few minutes or a little longer if adding a lot.
The first time you use it it will take quite a while to match your music if you have a lot, but after that it is all automatic. Read the stuff on the apple site. Your PC needs to be at least running Vista. I recommend it and at less than 50p a week it's good value.
Good luck -
42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions
This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro -
I go settings then store to sign in but I can't sign because it says my apple id has not yet been used before the iTunes store? That's why I cant download apps?
That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.
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I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?
Hi Bericala,
Same issue has been discussed in the below mentioned link.
1) Creative Cloud "Download Error" message
2) Creative Cloud - Download error - stubborn error
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal -
I just bought 3 memberships for adobe creative cloud with the same ID, how can I install each membership in 3 different computers.
Welcome to Adobe Forum,
You have CC for individual purchased which can be activated on two machines by the same Adobe ID.
How ever if you want to use it on more than two machine, you can cancel this order & buy the creative cloud for Team, in which you can buy the number of seats & assign them to as many user you would like to.
Each user can activate it two times with 100GB of space as compared to 20 GB space for CC for individual.
Regards,
Rajshree -
My daughter and I each have iTunes libraries on the same computer, how can songs from one library be moved to the other?
So, if she purchased a song from iTunes in her library, I will also have to purchase the same song to add to my library?
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I have a new iPad with wifi. When I send messages I can see my sons and my husbands but not my phone number. We all have an iPad and all use the same apple ID as iPad the bill. How can I remove their numbers and add mine?
Add another e-mail account to your messages, so people could reach you on that e-mail from messages. As soon as you are online (if you have wifi only iPad) you are able to send and receive messages. i.e. your son can send you a messages from his iPhone addressing it to your (that additional) e-mail address.
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My iOS isn´t in device on the left hand, how can find it? or is it that is not connecting properly to the computer
You need to update to 10.6.8 using Software Update.
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When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
If I have two Game Center accounts on the same email how can I delete one
If I have two Game Center accounts on the same email how can I delete one
already i edeit the 2 other account
but when my friend was search by email address they still can found 3 account ! This is not a good thing .
i know you will tell me know sorry we cant delete ur account !
i dont need to delete my account i need to delete my other 2 account !!
what the hell ppl can search by email and found 3 account on the same email address
this servicse was not good if they will keep that
i think other ppl have 30 account on the same email so he need to edit all of them and put massage i change my account ! -
E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER after I switched from authorized by computer to authorized by ID on the same book, how can I open open that same book? I downloaded the book again, reinstalled the digital edition but no help? If anybody can answer that would be a great help.
Hi Shreya,
That answer seems to work in purchased books but in my case I dont know who is the ebook provider in lebrary. I asked library people and they did not give me any contact to reset the activation. I will try again to find out that contact. I was wondering if there is any way at our side so we can fix this. Probably there is nothing. Thanks anyway. -
If multiple users will be using the same iPad, how can I lock it so the settings cannot be changed, specifically the languages(students are changing the languages)?
Even with Apple Configurator most of the settings cannot be locked, and that includes the language settings. Most schools and organizations seem to just accept that they'll have to reconfigure the iPads on a regular basis.
Regards. -
My daughter has an ipod touch with free texting, she received an inappropriate mssg and I would like to delete it and download it again to receive a new number. when I download the new app it gives her the same number? can i do this?
Have you tried the developer's support web site? Withut you providing the name of the app makes it very hard for us to give specific recommendations. The only one that i can thin of is to purchase the app using a diffeent iTunes account.
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Help! I have an iPod Touch 5th generation with iOS 8.1 that I just purchased two days ago. I am of the early 70's generation and this is all new to me. I have wifi at home because i have a laptop. I want to use my iPod mainly for creating playlists and then playing it through my stereo. When I turn my iPod on, it automatically connects to the internet. How can I control when I connect to the internet? I am not a kid wanting to use all the "gadgets" please help me so I don't feel that I've totally wasted all of this money on this purchase! Thank you so much for your help!.
Hey Evawantsin, turning off Wi-Fi as suggested by Illaass will do the trick, but how are you connecting to your stereo? If it uses Wi-Fi, then you need to turn the Wi-Fi on for music sessions. If through Bluetooth your fine, or do you use a physical connection like a dock, USB to lighting cable or do you just plug in through the headphone port with a patch cable? Also, you can down load the iPod Touch Users Guide for iOS 8 for free from iTunes. It will answer most questions, or at least point you in a direction. Hope this helps. Good luck, Cheers.
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