I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. HELP!!
I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. All I want to do is put my music from itunes on my computer to my new phone. HELP please!!
i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives
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We have tried to download some new free games for my daughter this week, there are three which are just showing as "waiting" and not downloading at all and its been almost a week.
I deleted all her previous games thinking it might somehow free them up but it has not helped.
please help i am getting nagged!If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waitinghttp://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725http://support.apple.com/kb/ht1725
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
I have a 32 GB ipod touch with plenty of space on it still, but when I sync it to iTunes, any music I've recently added will not download to the iPod. It was working fine until a month ago, but now even though the new songs are visible on iTunes in the "On this iPod page" but they show up as not downloaded. I've run a diagnostic test on my iPod but it said everything was working fine. Is there a way to fix this? I have purchased and downloaded music from cds and all of a sudden I can't add them to the library on my device.
What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Backup the iPod to iTunes and then restore from that backup
]iOS: Back up and restore your iOS device with iCloud or iTunes -
Can someone help with this
That would indicate that yours is an iPad 1... which can only update as far as iOS 5.1.1
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it...
if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
My ipad won't let me into facebook and when I try to update App, it tells me facebook is not compatible with my ipad. I checked for updates and it says I have the current version (5.1.1). Should I have IOS 7 on this ipad and how to get?
The first generation iPad can't be updated past 5.1.1.
(97992) -
I purchased songs from 2 different computers using itunes with the same apple id. I had 1 iPod I used for these but I just recently got an iPhone and I was wondering why it wasn't letting me put my purchased songs on my iPhone?
You can transfer iTunes content from an iTunes library on a single computer only.
Since these songs were purchased with the same iTunes account, you can download the song that is not in your iTunes library on the computer you will be syncing your iPhone with. Or you can download the song or songs direct on your iPhone.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US -
I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?
Yes. Sign in to the iTunes Store with the same Apple ID you used to buy the music in settings on the phone.
Then tap on "purchased" in the iTunes app on the phone and download the music to your new iPhone. -
i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.
Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS -
I recently purchased a movie and let the movie download onto my Air. Then I went to watch it, and now iTunes has no remeberence of my purchase? It took the money out of my gift card also...
Sign in and out of Itunes and check your purchases, or if you merely rented it.
verify you used same account on purchase as you did to watch it.
if no resolution, contact Apple about your account issue. -
I RECENTLY PURCHASED ANOTHER IPHONE. MY INTERNET IS NOT WORKING. I JUST CREATED AN APPLE ID. WHAT'S NEXT? I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES. HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???
Welcome to the Apple community.
iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID. -
I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon. What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family? Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's?
There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer -
I recently purchased an Iphone 6plus and I am receiving pdf attachments that are shown as winmail.dat attachments on the iphone. When I check the same e-mail on my macbook pro the attachment is a pdf and I can open it. Why is this happening?
I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps! -
Hi there, I recently purchased an app and I need to re download it onto my iphone 4s. The app is saved on my laptop and is not available on my app store download history. Can anyone advice how I can redownload it from my laptop?
You just resync your iPhone with iTunes on your laptop.
If you are logged with the same Apple ID on both devices it should be available to download from your phone:
Open App Store app > Updates > Purchased -
I am looking at purchasing an iphone and have an my daughter has an ipad at home and I want to have seperate apple ids when we use them and download and such.. What do I need to do?
If you want her to have a new iTunes account then there are instructions on this page for how to create one : http://support.apple.com/kb/HT2731
Or if you don't want to give credit card details then follow the instructions on this page when creating the account : http://support.apple.com/kb/HT2534
You can then use that account on the phone (Settings > iTunes & App Store for the stores, Settings > iCloud etc)
All of your downloads from your existing account will remain tied to that account. If you want to use the same computer for syncing then you can do do, you can have more than one account authorised on a computer's iTunes (Store > Authorise This Computer menu option), but only one account can be logged in for purchasing/downloading. But if you use iTunes Match, automatic downloads or redownload an account's past purchases then you may tie that computer to that account for 90 days : http://support.apple.com/kb/HT4627 - so you won't be able to do any of those three things on a different account until the 90 days have completed (it shouldn't affect being able to make new purchases) -
I have an iphone 4.
I disconnected it from my iTunes account but I am still using the iphone and the Apple ID.
If I make a purchase will it work?
Also, how can I reconnect my iphone to my Apple ID?Do you mean that you removed the phone from the 'manage devices' section of your iTunes account ? If you do then that won't stop you being able to purchase items on your phone - you only need to be logged into an account to be able to purchase with it.
If you do mean the 'manage devices' section then you can associate, or re-associate, a device (or computer) by using iTunes Match, or automatic downloads, or redownloading past purchases on it : http://support.apple.com/kb/HT4627
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