I recently rented a movie from itunes (John Carter) and tried to move it to ipod but got message that it is not compatible. Why did this happen as I haven't had problem before and can I get money back?
I recently rented a movie in itunes (John Carter) and tried to move it to ipod but got message that it's not compatible. Why did this happen as I haven't had problem before and can I get my money back?
Are you sure you don't have a 5G iPod video? If so, rented movies are not compatible with that particular generation/model of iPod.
Otherwise, it sounds like the rental is in HD. It should have came with a Standard Definition version instead.
B-rock
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I have used Firefox for years and it has been great until a few days ago. Now when I try to open it, the homepage from a few days ago opens, but the green bar on the lower right fills in about 95%. On the lower left it says "transferring data from l1.yimg.com but it freezes there. If I click on anything, it says (not responding) on the upper left. I have uninstalled Firefox twice and redownloaded it and the exact same thing happens. Please help me. Thank you, Dave Schumer
See these articles for possible solutions:
*[[Firefox is already running but is not responding]]
*http://kb.mozillazine.org/Profile_in_use -
I was able to download the current version of FireFox but when I tried to install, I got a message that FireFox is not compatible with my current os. What else should I consider or try doing to get FireFox to work?
Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do NOT have; yours is a PPC Mac) '''''<u>and</u>''''' OSX 10.5 or higher.
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8]
'''''The good news''''' is that Firefox 3.6.24 still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.24: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
You can try the third-party product '''''TenFourFox''''' that supports PPC Macs. Firefox 8 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
*Home page: http://www.floodgap.com/software/tenfourfox/
*Developer's blog: http://tenfourfox.blogspot.com/
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
I recently restored my itunes library and many songs imported from CD are now marked mpeg audio stream. I can't play them. Other imports are just fine. Why did this happen?
If there is a cure you may find the folks over here have more information for you. Repost your question here:
https://discussions.apple.com/community/itunes/itunes_for_mac?view=discussions -
When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed??
It appears that you have a subscription to one of Adobe's online subscription sersvices.
Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
Some resources for following up with question about Adobe online services.
To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
Other links to support:
http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (for a fee - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT
Be well... -
my friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?
As Ocean20 say, your only shot at recovering the photos and data is to restore from a backup (with iTunes if you took the backup with iTunes, through iCloud if you took the backup through iCloud).
The erasure is to prevent your data from falling into the hands of somebody who takes your phone and eventually guesses your password. If you feel that the inconvenience caused by this feature and your friend outweighs the trouble that somebody could cause if they got possession of your contacts and other data, you can change this behaviour.
Settings > General > Passcode Lock > Erase Data > OFF -
I didn't receive my photos in the download on my new IPhone. Why did this happen and can it be corrected?
Are my pictures lost or can they be retrieved?
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After updating iPod Touch to iOs 5.0, I cannot get into Game Center with previous nickname. The screen says my nickname is already in use by another account. Why did this happen and how can I fix this so I can still use the same nickname?
Did you haveany problem with updating to iOS 5? It soundsl like the update did not correctly restore from the backup that iTunes mnakes as the fisr step of the update.
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HT1491 Downloaded movie from Itunes onto Ipad, when tried to watch it would not start
Downloaded movie from Itunes onto Ipad, when tried to watch it would not open and start.
From iTunes on the iPad or from iTunes on your computer? BTW, you are trying to watch the movie in the videos app, correct?
if you synced the movie to the iPad, delete it and sync it again. Tap the Edit Button in the Movies tab of the Videos app and then tap the X on the movie icon to delete it. Then sync it again.
if you downloaded it directly to the iPad, close the videos app completely, reboot the iPad and then try again.
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I recently upgraded to Yosemite. Yesterday when I opened up the iPhoto (which I have it in my external drive due to the size of file) I get the message that it is not compatible with the new system(or something like that) and ask me to upgrade so I did. Then another message pops ups and asked for rebuilding the Thumbnails. So I clicked rebuild. Next it asked me to do one of three things(I can't remember all of them) so I chose the last one which is to download a photo to iPhoto. Now I only have that photo I downloaded in iPhoto file but not the rest of my pictures. The iPhoto library which is stored in my EHD shows it has 349GB but it only show one thumbnail of the last picture I downloaded after the rebuild process. What can I do to recover the rest of the file?
Thanks for your help.
George Kyaw
<Email Edited by Host>I recently upgraded to Yosemite. Yesterday when I opened up the iPhoto (which I have it in my external drive due to the size of file) I get the message that it is not compatible with the new system(or something like that) and ask me to upgrade so I did. Then another message pops ups and asked for rebuilding the Thumbnails. So I clicked rebuild. Next it asked me to do one of three things(I can't remember all of them) so I chose the last one which is to download a photo to iPhoto. Now I only have that photo I downloaded in iPhoto file but not the rest of my pictures. The iPhoto library which is stored in my EHD shows it has 349GB but it only show one thumbnail of the last picture I downloaded after the rebuild process. What can I do to recover the rest of the file?
Thanks for your help.
George Kyaw
<Email Edited by Host> -
Tried to install OS X Yosemite on my MacBook. Got message that it could not be installed on my computer due to error while extracting files from package "Essentials.pkg". When i quit the installer as recommended it goes in a loop and gets stuck.
Hey corrafromlondon,
Thanks for the question. After reviewing your post, it sounds like the installer file isn't working. Have you tried deleting the installer and redownloading the installer? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
How to install OS X Yosemite on your Mac - Apple Support
you can find the Yosemite installer app in your Applications folder or Launchpad.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?
Your daughter must have signed into your iCloud account, perhaps when she updated her phone. You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
To fix this you would need to migrate her phone to a separate iCloud account. To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone. This only deletes the account from her phone, not from iCloud; it won't effect your device(s). When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone. If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete. Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account. -
I've downloaded iTunes 12.0.1.26 3 times after the update and it still doesn't work! Every time i start it up it comes up not responding, why is this happening? how can it be fixed? I currently cannot use iTunes!!!!!!
Hey High Socks,
Thanks for the question. If I understand correctly, iTunes isn't working when you try to launch it. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
I used an iTunes card and it shows the full balance available, but is still charging my credit card. Why is this?
I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.
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I've encountered a problem while synching my entire library. After synching I've noticed that only half of my library is playable on my iPhone. And a red circle with a Stop button appears next to the songs that didn't sync. Why is this happening?
media in the itunes lib but not connected when the sync take part will fail in this manner
media in a not supported format on ios will fail to sync
http://www.apple.com/iphone-5s/specs/
Audio formats supported: AAC (8 to 320 Kbps), Protected AAC (from iTunes Store), HE-AAC, MP3 (8 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+), Apple Lossless, AIFF, and WAV
User-configurable maximum volume limit
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