I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

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My phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number

my phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number

Why do you need the serial number? The phone can't be tracked by either serial number or IMEI.
See this article:
http://support.apple.com/kb/HT4061

I recently subscribed to acrobat pro. I downloaded it, but can't open it. I keep getting the window saying application quit unexpectedly. I running Mavericks. Is that a separate download? Where do I get it?

I recently subscribed to acrobat pro. I downloaded it, but can’t open it. I keep getting the window saying application quit unexpectedly. I running Mavericks. Is that a separate download? Where do I get it? I downloaded on Safari. Should I have used Firefox?

Hi Kenglade,
Are you still facing this issue?
If yes please try follow below mentioned steps and let me know if that helps:
    1. Start you Mac in Safe Mode: http://support.apple.com/kb/HT1564?viewlocale=en_US
    2. Once you are in Safe mode, Disk repair using Disk utility: https://us.battle.net/support/en/article/repair-disk-permissions-and-repair-disk
    3. If the above steps didn’t help, you may try to enable root account and check the issue from there
    How to enable root account: http://support.apple.com/kb/PH14281
Regards,
Ajlan Huda.

My ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?

my ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?

Connecting in recovery mode will help: http://support.apple.com/kb/HT1808

I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?

I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?

Reinstall iOS via iTunes on your computer.

My iphone has calendar history for 10 years. my icloud only shows about 6-8 weeks back. how can i get icloud to show all the calendar events in the past that are on iphone?

my iphone has calendar history for 10 years. my icloud only shows about 6-8 weeks back. how can i get icloud to show all the calendar events in the past that are on iphone?

I encountered a similar problem when finally (and with much regret) I was obliged to migrate my MobileMe to iCloud last month.
Many years of iCal history vanished without trace during this automated transition by Apple and iCloud then kindly synched the resulting vacuum back to iCal on my Mac.
Fortunately, iCloud wasn’t able to decimate iCal on my other Macs because (1) they are still running Snow and (2) I had switched them off as a precaution. Good job I did.
My solution was to export my iCal data on one of those other Macs to a backup file – then I imported that backup file into my Lion-updated Mac’s iCal. That restored all the iCloud-deleted iCal data back on to my Mac and this was promptly synched automatically to my Calendar on iCloud. So now it’s all there and showing.
Perhaps you could do something similar? In the meantime, be very careful not to let iCloud’s amnesia get synched to your iPhone (and other devices).
Experience has taught me never to trust an “upgrade” until it is proven to be working correctly and always to keep in reserve another Mac with a properly-functioning system and all synching to it switched off...

I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

I saved a file on my mac on Word, but today when I went to review it, it said the "document could not be found" and then asked if i wished to locate the file myself, but when I went to do so it said the same thing again. How do I find this file?

I saved a file on my mac on Word, but today when I went to review it, it said the "document could not be found" and then asked if i wished to locate the file myself, but when I went to do so it said the same thing again. How do I find this file?

Let's go out and come in again!
What version of Word on what Mac running what version of OS X?
Did you give the file a name? In what location did Word last save a file - because that is where it is likely to be.

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I already have a CC account. What am I to do?

I think all you have to do is go to the App Store and download Lightroom mobile onto your mobile device. You don't need another package in order to get it.

HT1212 my song forgot his password. I reformatted as described above but when i went to restore from backup it asked me for the password again! now what?

my song forgot his password. I reformatted as described above but when i went to restore from backup it asked me for the password again! now what?

Then you or your son has encrypted the backup in iTunes. This password is 100% whatever you or him put in when you turned on to encypt backups (its a check box in iTunes) and it has nothing to do with that code that was on the iPhone (unless by chance he decided to make it the same thing).
Anyhow, you can guess at an encryption password as many times as you like. Since it's a local encryption, there is no way to reset it. You either get it right eventually and then the restore will complete and you can turn if off in iTunes after that (using the password that worked), or the backup will never be usable without the password.
Keep trying to guess it until you give up, then just move on with setting the iPhone us as new.
Read this article. It has some stuff that may help you. http://support.apple.com/kb/TS5162

HT201407 hi there my iphone 3gs is an openline but im using 02 sim card..when i am trying to update it on itunes it restore all the system..but when im trying to activate it..it dosent want to activate and my sim is no longer detecting on my phone..any id

hi there my iphone 3gs is an openline but im using 02 sim card..when i am trying to update it on itunes it restore all the system..but when im trying to activate it..it dosent want to activate and my sim is no longer detecting on my phone..any ideas on ho

I wa aware
I was rather hoping it might generate some info that might be of use to help OP it doesn't make much sense as it stands without a tedious Q&A session

I've updated all my software and iTunes on my Macbook Pro but when I went to open iTunes it tells me it's either corrupted or not installed correctly and to reinstall it. Is there anyway to fix it without reinstalling the whole program?

I've updated all my software and Itunes on my Macbook Pro but when I went to open iTunes it tells me it's either corrupted or not installed correctly and to reinstall it. Is there anyway to fix it without reinstalling the whole program?

Here's a previous discussions that seems to have solved a similar issue in the past:
https://discussions.apple.com/message/12209861#12209861

HT1725 Used $20 music iTunes gift card. redeemed the $20. but when it went to payment method , there was no inclusion of redeemed card or Store credit. ps I am in AUSTRALIA

Used $20 music iTunes gift card. redeemed the $20. but when it went to payment method , there was no inclusion of redeemed card or Store credit. ps I am in AUSTRALIA

Is Settings > General > Restrictions > In-App Purchases: ON (green)?
Some In-App Purchases works only with credit card.

I triend to to clear the active login but when turned on my facebook again i was still logged on

ok so i tried to erase my history and i only checked the active login one but when i when i went to my facebook and hotmail account it was still logged on , i thought that it should log out itself but it didn't ???

i did everything you said and then i went and did this but when i went to my Facebook i was still logged on isn't the purpose of this to log you out ???

I purchased a movie english version but when I went to play it it was in french how can I change to English???

I purchased a movie english version on my ipad2 but when I went to play it it was in french how can I change to English???

Hi dougy scrooge,
It's great to hear that your problem got resolved.
You can reach out to us if you have any other query in the future.
We would be happy to help you.
Regards,
Anubha

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

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