I recently synced my iphone 5s to itunes. It erased my photos and I can not locate them on itunes. They are nowhere to be found. How can I restore them back to my phone?
I recently synced my iphone 5s to itunes. It erased my photos and I can not locate them on itunes. They are nowhere to be found. How can I restore them back to my phone?
Restore them from where?
The pic sync is one way - computer to iPhone.
You should be storing all of your photos on your computer. Jut sync them to your iPhone.
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When syncing Apps on my iPhone 5 through iTunes, they are all greyed over and I cannot make any changes. How can I fix this. It never happened with my iPhone 4
Connect your device to iTunes and in the the window were all the apps are greyed out make sure the 'Sync Apps' checkbox (top left corner) is selected.
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I have iphoto 08 version 7.1.5. I copied photos from recent - last import into albums. I then deleted the photos and emptied the trash. Today all the albums are empty and the photos are nowhere in the library. Have I lost them all?
OK, here are a set of screenshots with my step by step - maybe you will be able to spot where I've gone awry:
I find a photo in the Library that I will delete from an album:
I go down to my Albums and find the picture in one of them:
I hover over the pic so the little down arrow appears in the bottom right-hand corner. I click on it, then click on the Trash Can in the window that drops down:
Gone from the Album:
Gone from the Library:
In the Trash:
Whaddup with that?
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No, but you can save a photo on FaceBook.
Try downloading/saving the video from FaceBook on your computer. If successful, after doing so you can transfer the video to your iPhone along with any photos on your computer or alone. They transfer won't be in the Camera Roll, it will be in your iPhone's Photo Library. -
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How do I get my ringtones back on my phone?
I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4. The ringtones are still on my computer and play in iTunes, but they won't re-transfer back to the phone. I'm using the correct iTunes account on both my computer and phone. In the iPhone view of iTunes on my computer, it shows that my phone recognizes that I had those ringtones, but there is an exclamation mark showing that my phone can't find the files. I can't delete these "placeholders" from my phone with the hopes of re-transfering the files back to the phone, either. I cannot just simply re-transfer the files from my computer back to the phone. It won't let me using the regular synch options and I can't find anything in the menus of iTunes to help me out either.
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Can someone help, I updated my iphone 4 with the ios 7.0.4. I was warned that I'd lose my media data, so I backed up my phone on my itunes on the computer. Now the update is complete but I can't restore my data...it keeps telling me error- I tunes couldn't restore your iphone ladi ladi laaa. Please help
Unfortunately, if you don't have a backup there is nothing to restore your contacts from.
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After backing up my itunes folder to an external hard drive, how do I restore it back to my pc?
See Restoring your iTunes Library Backup here...
http://support.apple.com/kb/HT1751 -
Hi,
When recently syncing my iPhone a message came up regarding transferring purchases or something.. In haste I pressed the wrong reply.. My phone synced, but removed all of the songs I purchased on my iPhone. Although they are still on my iTunes and I can play them.. but they will not sync back to the iPhone what so ever.. I'm stressed out big time and can't believe I was such an idiot lol!! Had a look at a few forums.. But they seem to be about transffering from Iphone to Itunes...
Please Help xxxAt the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs. -
I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Syncing an Iphone with multiple Itunes accounts
I recently traveled with my Iphone and when at my brother's place, I logged in to Itunes with my ID, purchased some tv shows for my daughter and was able to sync them to my phone. When I got home and synced with my own laptop, it told me it had to sync with my existing IPhone information and I would lose anything that wasn't in there. So I synced and the shows are now gone from my phone and my Itunes purchases. Isn't there a way to purchase where it downloads into Itunes store but it follows you b/c of the fact that you logged in to purchase it? I paid for those items so I feel like I should still be seeing them in my Itunes account here.
Did I just do something wrong? I have a Iphone G3.
Thanks!For media content - music, videos and movies - and apps, you can only sync an iPhone to one iTunes library. There's no way around that. So that's why you had the issue when you connected the iPhone to your home computer again. Anything that is not in your home iTunes library will indeed be erased from the iPhone.
Further, if you purchase an item from the iTunes Store on another computer, then with the exception of apps, you get only one download per purchase. So if you buy anything other than an iPhone app on any other computer, it will be your responsibility to either make sure it transfers to your computer from the iPhone - you do not let the iPhone automatically sync when you connect it, then you use the "Transfer Purchases from iPod" command under the File menu in iTunes to copy the purchased content from your iPhone - or you copy it from the computer to your own via a flash drive, CD, etc.
Regards. -
I recently turned off iCloud photo sharing and lost all the photos off my iPhone 4S. How can I get them back onto my phone?
IF you have successfully imported your pictures to your Mac http://support.apple.com/kb/HT4083 then it's safe to delete it from your phone.
If you want the pics back on your phone, just sync them back using itunes http://support.apple.com/kb/HT4236 -
I can't sync my Iphone 5s to itunes
I can't sync my Iphone 5s to itunes. however, is is my second phone and I'm still using the old iphone 4.
Hi a_mawlawi,
Welcome to the Support Communities!
Have you recently upgraded to the latest version of iTunes for Windows? Are you getting an error message when you try to sync? Here are some basic articles for this issue:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313?viewlocale=en_US
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
I hope this information helps ....
- Judy -
HT4623 how do i sync my iphone with new itunes? I cant find the sync button
how do i sync my iphone with new itunes? I cant find the sync button
The same way you would sync with any other version of iTunes.
Connect the device.
Select the device.
Select Sync.
In the new version of iTunes, the sidebar is disabled by default. With a device connected, it will be listed in the upper right hand corner.
If you want the side bar back, type Cntrl + S. -
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How do I sync my iPhone to my itunes? I already have an itunes set up with music from my ipod touch but when i plug in my iphone nothing happens.
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows
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