I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them
I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.
oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B
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Well, if you have not backed them up, they are gone.
Next time, when you have important material in only one place, back it up. -
ios 7 synced songs from my itunes library that I didnt want on my phone and I don't know how to delete them. On my phone, next to each of those songs, theres a cloud with an arrow going through it. How do I delete those songs? I can't delete the songs from my computer because they aren't in a specific playlist, they just got randomly added to my songs on my phone.
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Click here and run Adware Medic.
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Hard to write is limited space. But tech support has two phones...and iPhone 5c and 5S, left by a former employee. Both are still tied to his itunes at email r********@yahoo.com. They don't the who the employee is. When they try to restore them to defaults, itunes tells them that the phone is linked to an itunes account. How can we get the phones wipes so that the company can reassign them. Assigning at least one of them to me?!!! (Coulld fit into 5c or 5s since there is one of each)
There are two levels of locking:
1. A 4-digit passcode that is entered to access the iPhone. This can be removed by connecting to a computer running iTunes by way of the recovery mode as described in http://support.apple.com/kb/HT1212 this simply erases the content and settings so it is accessible.
2. Find My Phone has been turned on in Settings > iCloud using the owners Apple ID and password. This sets the Activation Lock and cannot be bypassed. the owner's Apple ID and password must be entered to release the lock, or, the owner must login to his/her iCloud account, go to Find My Phone, and remove the iPhone from the devices list. After that is done the iPhone can be erased and restored.
Your situation sounds like number 2...the previous employee has installed an Apple ID and password and set the Activation Lock. Your IT folks will not be able to bypass that. At his point, the best hope is to take the iPhone to an Apple store genius bar with company proof of ownership, and see if they can help you. -
All of my toolbars are gone and I don't know how to get them back
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== This happened ==
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== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; ShopperReports 3.0.307.0; SRS_IT_E8790374B2765B5631AD92)Can't see the Menu Bar (File, Edit, View, History...Help)? Hold down the key ( key in OSX) and press the following letters in this exact order: V T M
The Menu Bar should now be displayed permanently, unless you turn it off again (View > Toolbars). Turning the Menu Bar on and off is a new feature in version 3.6.
See other bars under View > Toolbars. Click on one of them will place a check mark (display) or remove the check mark (not displayed).
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* If you do not see that item then click the Restore Default Set button in the View > Toolbars > Customize window. -
When one starts to write t a new letter, Thunderbird asks for the recipient. Typing in a name, e.g. "jones", automatically creates a list of all previously used "jones" in that version of Mozilla. However, some of those addresses are obsolete and no longer usable. How can one edit this list.
Thunderbird support is over here. <br />
[http://www.mozillamessaging.com/en-US/support/] <br />
or here: <br />
http://forums.mozillazine.org/viewforum.php?f=39 -
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I pressed the close all button in the program window and now everything is gone. How do I get all my sequences back into my time line?
Um...everything should be in the "Project" panel. If you don't know where that's at, click the "Window" menu, then "Project".
Double-click on your sequence and it will open up in timeline view. -
I recently downloaded Ios 7 and all the songs that i have purchased before, but deleted off my itunes because i didn't want them, showed up. I don't know how to delete them off my ipod and i really don't want them there. Is there a way to get them off? The songs dont show up in my itunes on my computer, just on my ipod with a download button next to them. I don't want them there anymore because i don't like that kind of music anymore and i don't know how to get them to go away.
There is a similar setting for Videos on that Settings screen, so if you leave that 'on' you may have similar happening in the Videos app
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I would also begin, since it's obviously don't have backups, a backup scheme or two. See Most commonly used backup methods.
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Clinton -
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Outside of the contact number for that you've already used I don't know another way of direct contact. Here are some things that they may or may not of had you try that might help you. If you will go to the settings app and pick general on the right-hand side you will see accessibility. Within that you can adjust a text size make the text bowl you can also increase the contrast. You can also adjust the brightness and control panel.
As for Siri again in the settings app under general you should see Siri on the right-hand side with the switch to turn it on. If that is turned on and you're still having issues
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
how do i delete WRONG cloud ID from my ipod touch? it was typed WRONG and I cannot delete it because it does NOT exist and I don't know password for email accoutn that does not exist
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URGENT What can i do? i forgot my password (iCloud) and i don't know the security questions also, the email that was set up with that account was deleted a long time ago, so i cannot update my applications on my iphone 4S.... THANK YOU!!!!
Try the methods described here in this link: Apple ID: All about Apple ID security questions
If neither your recovery email works nor do you know the answers to the security questions, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
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Explain, that you need help with an account security problem.
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I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?
Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
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Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
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