I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my computer. How do I get them to match so that I would be able to use my cellphone number?

I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?

To reset any OS X program just go to the folder and trash the affected files.
Open a new Finder Window
Click "Go" in the above status bar
Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
Click Library while still holding the option/alt key and a new window will open with all of your system files
Go to the preference file (NOT Preference Panes)
Locate a file named <com.apple.FaceTime.bag.plist>
Locate another file named <com.apple.FaceTime.plist>
Locate the file <com.apple.iMessage.bag.plist>
Drag the files to the trash
Delete the trash
Close FaceTime and iMessage if not already closed
Relaunch FaceTime and iMessage from Applications folder
This should reset the program back to default. You will have to put your information back into the program but it should work.
Good Luck.

Similar Messages

  • While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

    While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

    We can't help you if you don't even know what you are installing.  Never install anything if you do not know what it is.  Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
    That being said, it appears you attempted to upgrade to Mavarick.  Although I am not positive. 
    Sorry, I am going to back out of this because I nor you know what it was you installed.  Hopefully, someone else will chime in here. 
    GOOD LUCK! 

  • I'm buying a new Macbook Pro this week and am wondering what is the best way to copy over the software I have from my existing Macbook Pro to the new one? eg. Photoshop and Office etc. I no longer have the CDs.

    I'm buying a new Macbook Pro this week and am wondering what is the best way to copy over the software I have from my existing Macbook Pro to the new one? eg. Photoshop and Office etc. I no longer have the CDs.

    Ya know what I'm on a brand new MBP just about 24 hours old and you know whats been working amazingly for me. I have a 27inch iMac as well and i've just connected it to my network and been dragging files and apps across the network onto my new MBP. Its really working fast and its flawless. You could always do that option, Just go into sharing options and turn them on for both Macs. Then just click and drag. Of course they have to both be on the same network for this to be possible.
    Look at my network.
    Shared is what your looking at.  I click on there see all my computers files and then drag the ones i want form its folder to my MBP folders.  Hope that helps if your looking for a very simple way on a wireless network.

  • HT4623 Just got an ipad air and the apps that are meant to be free ie pages iMovie are coming up with a price how to I get them free

    Just got an ipad air and the apps that are meant to be free ie pages iMovie are coming up with a price how to I get them free

    EvaCarton wrote:
    I have this problem too on my ipad 2.
    It's best to create a new post rather than tag onto an older post.
    How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
    http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
    About Free Apple Apps for iOS 7 compatible devices
    http://support.apple.com/kb/HT5913
     Cheers, Tom

  • TS3581 I recently updated my Iphone 5 to the latest software.  Now when I connect to my car audio with the hotwire USB it will not display or play my music.  It worked fine before the update.  Is there a setting I don't know about with the new software?

    I Updated my Iphone 5 and now it will not play or display in my car.  I use the apple hotwire to USB to charge and play music in my car.  It worked before the update.  Is there a setting in the new software that needs adjusting ?

    I have a similar problem.  Prior to the 7.0.3 update my iPod touch worked properly and I could see the music folders, playlists and music lists.  However, after the update it no longer works - I cannot see the playlists, the names are blank.
    I do not believe your response properly answers the issue at hand.  If the iPod worked properly before the update then it should work properly afterward. With the response and link above it appears it is Apple's stance that it is the radio manufacturer to make the radio work with every update.  That is backwards and, in my opinion, irresponsible.
    It should be Apples responsibility to make sure that the functionality of the device is the same both before and after an update.  If they cannot do that then they should make it easy for the user to downgrade or uninstall the update to regain the previous functionality, at least until Apple can resolve the issue their update created.
    Rob.

  • HT3951 I uploaded the new update on my iphone and now my app purchaes are not on my phone. How can I get them back

    I uploaded the new update fir the Iphone. Now all my apps I have purchased are gone and not showing on my phone. Can someone help..

    Put the device in DFU mode (Google it) and restore.

  • I have two podcast folders. I can't delete and redownload the old ones because they are not available any more. How can I get them into the new folder?

    The problem of having 2 'Podcast' folders / menu items after adding a new podcast through clicking on a link in the browser has been addressed on the forums by instructing users to resubscribe to existing podcasts, which then appear in the new folder, and delete the old folder.  This will not work for me as most of the podcasts I listen to are BBC, which vanish from the web 7 days after they were first broadcast (about which much swearing, but that's unalterable).  Consequently I can't adopt this solution.
    I have resubscribed to the podcasts using the link in a browser method, so that they all appear and (in theory) will download new episodes again. However, this leaves the old episodes missing. What must I do to get the episodes downloaded from the old podcasts recognised as belonging to the new subscriptions?

    I found a very fast and easy solution: I selected all the podcasts in the first window, copied them using the command in the Menu>Edit (Command+C did not seem to work). I then pasted them into the new empty folder. All the podcasts already downloaded appeared. The only problem is that some podcasts did not remember which had been viewed or not, while did keep the information. I just had to re-subscribe to the ones I still wanted by clicking on button.
    For some reason, the previous Podcasts folder was only recogized as a list by iTunes, this showed up when I deleted the previous folder (contextual menu). I also had to re-select which ones I wanted synced with my iPad and iPhone.
    (I did make a backup of the Podcasts folder in the Finder, just in case, a bit like voodoo computing)

  • I have a mac osx 10.4 and all the new versions of fire fox are not compatible with my computer, how can upgarade so I can get to my gmail account, etc?

    I can't access my email on firefox , it states that I am using an old version of firefox that is no longer compatible with gmail, however when I try to upgrade to a newer version I get a window that says that my computer is not compatible with the new version. Is there one that is??

    Current Firefox versions require a Mac with an Intel processor and OS X 10.6 (Firefox 16 runs on Intel Mac OS X 10.5).
    *http://www.mozilla.org/firefox/25.0/system-requirements/
    For an unofficial Firefox 17.0.10 ESR compatible version that runs on a PowerPC Mac with OS X 10.4.11 or OS X 10.5.8 you can look at TenFourFox.
    *http://www.floodgap.com/software/tenfourfox/
    *http://www.macupdate.com/app/mac/37761/tenfourfox
    *http://code.google.com/p/tenfourfox/wiki/ReleaseNotes1710
    See also:
    *http://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
    *http://code.google.com/p/tenfourfox/wiki/QuickTimeEnabler
    *http://code.google.com/p/tenfourfox/wiki/AAATheFAQ

  • How to update a MacBook Pro to the latest copy of Snow Leapard

    I was wondering how do you update a MacBook Pro to the latest Snow Leopard? I have the software version I want and I held down c while I restarted it and got to the installer but it told me I needed a backup to install it. Is this true because I don't have a backup and I'm not sure how to get one with out spending a lot of money to go to apple or get a time machine. Can some one tell me how to update?
    Thanks

    I think you can probably just bypass that message, but if you don't have a backup, sooner is a better time to make one than later. Get an external hard drive at least as large as your internal drive (a FireWire 800 drive is best, but USB is considerably cheaper), and use SuperDuper or Carbon Copy Cloner to make a bootable clone of your internal drive before you upgrade the OS. Then if things should go haywire during the upgrade, you'll be able to start up from the clone and clone it back onto the internal drive.
    Using your computer without a backup of all your data is like driving an uninsured motor vehicle: you should never even think about it.
    Message was edited by: eww

  • Dear CCC, Hi, I bought a refurbished Macbook 4,1 at present it is running Lion 10.7.5( although it is an older machine circa 2008) I would like to transfer everything from my old machine( early intel Macbook Pro) to the newer machine. My older machine run

    Dear Friends,
    Hi, I bought a refurbished Macbook 4,1 at present it is running Lion 10.7.5( although it is an older machine circa 2008) I would like to transfer everything from my old machine( early intel Macbook Pro) to the newer machine. My older machine runs Mac OS x 10.6.8 and that allows me run some very old software. Should I make a time machine back up?and restore from that or use Carbon Copy Cloner? to transfer everything, the system, applications and data.
    Thanks for your help
    -Walt

    Here you go:
    Connect the two using a Firewire cable. Boot the newer machine in Target Disk Mode. Boot the older one normally. The disk for the newer machine will appear on the older machines's Desktop.
    Drive Partition and Format
    1. Open Disk Utility in your Utilities folder.
    2. After DU loads select newer machine's hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    Clone using Restore Option of Disk Utility
      1. Select the destination volume from the left side list.
      2. Click on the Restore tab in the DU main window.
      3. Select the destination volume from the left side list and drag
           it to the Destination entry field.
      4. Select the source volume from the left side list and drag it to
          the Source entry field.
      5. Double-check you got it right, then click on the Restore button.
    Destination means the newer machine's drive. Source means the internal startup drive.

  • Tried charging my 2009 MacBook Pro but the green light won't turn on and now my computer won't turn on (it was working right before I attempted to charge it!) what do I do????? Even tried using another charger I had for it and nothing! Help

    Tried charging my 2009 MacBook Pro but the green light won't turn on and now my computer won't turn on (it was working right before I attempted to charge it!) what do I do????? Even tried using another charger I had for it and nothing. No green light. Computer turn on. Now what??? Help!

    QUOTE: "No green light. Computer turn on."
    What? so were you able to turn on the computer with the new plug? does it give you any other light? amber/orange light?

  • When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

    When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

    After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
    b0n0b0
    Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
    Mar 15, 2014 9:05 AM (in response to Terence Devlin)
    Got it! Thanx.  What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

  • I share a macbook with my other half and we both use it for our iphones. When syncing using the new software I now have all of her and my contacts on my phone.  I don't want her contacts! How do I get rid?

    I share a macbook with my other half and we both use it for our iphones. When syncing using the new software I now have all of her and my contacts on my phone.  I don't want her contacts! How do I get rid?

    Hi,
    You have 2 solutions:
    1 - You can use 2 differents icloud account
    2 - You use the same account but you don't sync yours contacts.
    You configure that in  Settings > icloud
    You activate or desactivate what you want.
    Have a nice day.

  • HT201272 I updated my IPhone and it took away all music including my ring tones. I have been able to recover the songs but my ringtones are not showing under purchased. How do I get my ringtones back?

    I updated my phone and all my music, including rigntones went away. I was able to recover my songs under purchased. My ringtones are not showing under purcahsed. How do I get my ringtones back?

    I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.

  • HT1766 Recently updated my iPhone 4s to the iOS 6. Now I can not install application updates, my music library has vanished, iTunes Match (in Settings) keeps setting itself to "Off".

    I recently updated my iPhone 4s to the iOS 6. Now I can not install application updates, my music library has vanished, iTunes Match (in Settings) keeps setting itself to "Off". I have also logged off of iTunes in Settings, and it will not let me log back in. Just a few moments ago when I again tried to log into iTunes, it asked me for my Password, then replyed that I had no Match account; but I do. Is Restore the best option?
    Any suggestions

    I couldn't find the edit button on my original post so I am posting an update here.
    I have gone through more apps and have had good luck on all but one more.  And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should.  On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much.  I will post a note in the app store to let them know.  I really like the Yahoo app better than the new stock app.
    I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine. 
    Starbucks app works as it should. 
    I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

Maybe you are looking for