I recently updated my phone to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone. It says it will delete all my media but i didn't do a back up what should i do?
I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
Similar Messages
-
I have recently update my phone to iOS 7.2, and only some of my photo stay, and it say restoring, how can I get all my photo back
Hello Kristyp280913,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Best of luck,
Mario -
After my friend locked me out of my iPhone with too many wrong password attempts I restored my iPhone via recovery mode and now it is showing that picture of a cable leading towards itunes, and itunes says the sim is not supported but it is the original sim. How do I fix this?
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!
You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808 -
now my iphone is 3GS 32GB and now it is version 4.1 and i make an update to 6.01 and the update is installed but there is an error saying that the activation server is temporarily unavailable and saying try connecting to itunes and to activate and i do but nothing new i need a solve for my proplem now !!
That message usually indicates that the phone was either hacked/modified or jailbroken?
Was this phone ever locked to a different phone carrier? -
I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?
You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.
-
I just updated my i phone 5s to the most recent version and now it wont turn on?
I just updated my i phone 5s to the most recent ios7.1.1 version and now it wont turn on or even get into i tunes. I dont know what to do now.
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
-
I udpdated to newest version of itunes like i've done other times but something happened. It asked me to restore which i shouldnt have done cause now when i plug my iphone in the only option it gives me is to set up iphone with restore as only option! it wont sync to my itunes. I dont know if i've loft everything or not. Any help welcomed.
Regards SusanOk, I seem to have sorted it. I pressed the restore new iphone instead of restore my own iphone and it all seems to have gone back on. Phew!
-
Dear Apple Support,
Good day to you.
This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1..
After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need to restore. So i connect it to itunes and wait to restore my ipad mini because it is not opening.
After restoring it my ipad is now opening and it is like new that i need to set up again.
I set up again until i reach the apple id and password.
I put my below apple ID and password to unlock my ipad but it didn't work. The message i receive is "the apple ID cannot be used to unlock this Ipad.
What will I do? Please help.
Thank you
Sent from my iPhone
Begin forwarded message:
From: Apple <[email protected]***>
Date: October 9, 2013 at 11:53:53 PM GMT+4
To: ****
Subject: Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini
Dear Leslie J.,
Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini named “Leslie Joye's iPad”.
If you have not recently set up an iPad with your Apple ID, then you should change your Apple ID password. Learn more.
Apple Support
<Email Edited By Host>1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working? -
i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
ok my phone was wet in a pool did the rice thing and then dryed it and it comes on when plugged to the wall. it says to connect to itunes and when I try to plug it to my computer on itunes it shuts off? help what should I do:(
Connect to iTunes alert (picture of iTunes logo and USB connector) - iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode
If it still won't do anything, make an appointment with Apple and be prepared to get a refurbished phone at out of warranty prices.
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone $149 -
My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
How do I fix this on my iPhone 4S?Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.
-
My phone says to connect to itunes and i did and it finished and it said it again
my iphone says to connect to itunes and i did and it finshed and it keeps saying to do it
Did you restore the phone?
Maybe you are looking for
-
Use of adapter specific mess atributes,variable transportbinding in mailada
hi all. i just want to know what is the purpose of adapter specific message atributes,variable transportbinding in mail reciever adapter . one more thing is wat for VARIABLE HEADER NAME1,NAME2,NAME3. waiting for your any great answer. bye. regards.
-
Open office Dictionary in Flex
Hi all, I am trying to implement spell checker in my flex + AIR (desktop)application. I want to perform spell check in offline mode for that I need the data base of words. I have open office installed.Can I use the open office dictionary in my applic
-
Getting blue boxes with question marks instead of pictures in ipad 2
I am getting blue boxes with question marks instead of pictures on my ipad 2. I do not have Wi-Fi.
-
I lost my standard brushes...can I get them back?
I somehow lost the standard brush set that came preloaded with Photoshop CS3 (arrows, boxes, checkmarks, copyright symbols, etc) and I was wondering if I can somehow get them back, or can I download them from Adobe or some other source. I would appr
-
Generating work schedule in PT01
Dear Colleagues, Few issues related with PT01 transaction: 1. I have PWS referencing DWS that is SDAY, SDAY has 3 variants, but on PWS customizing screen variants are not visible, so it is not clear is it just SDAY or SDAY I or SDAY S. 2. On PWS conf