I recently upgraded my phone to 5.0 and now I cannot access any of the ringtones I have purchased. They are on the desktop but will not transfer to my phone. Any suggestions?
I recently upgraded my phone to 5.0 and now cannot access my ringtones theat were purchased. They are in my itunes on the desktop but won't sync to my phone. Any suggestions??
OK. In iTunes on the computer, since you have the ringtones there, one simple method to try would be to drag them to the desktop, and then directly from the desktop to your phone in the Devices menu in iTunes.
Similar Messages
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I have upgraded my OS into Mountain Lion and now I cannot see any net storage disks. may someone help me? thanks
Hi kiwirudy,
I've had the same problem more than once since I started trying to download my 14 April purchase of OS X Mountain Lion.
I found a property list called manifest.plist in my ~/Library/Application Support/AppStore folder which had a Boolean property called failed checked. I unchecked it and afterwards I was able to resume my download.
Here are some steps I've found useful:
Close the Mac App Store.
make a copy of the ~/Library/Application Support/AppStore folder. For some strange reason the Mac App Store likes to just delete it in some circumstances, which will mean that one has to start one's download again from the very beginning.
Double click on the manifest.plist in one's ~/Library/Application Support/AppStore folder.
This should open it in Property List Editor.
Expand all the nodes (holding down the alt key and clicking on the highest collapsed node should do it.
Find a key called failed of type Boolean and uncheck it.
Save the manifest.plist and close it.
Open the Mac App Store.
The red message "an error has occured" should now be gone and one should be able to resume one's download.
In the event that the ~/Library/Application Support/AppStore folder gets deleted:
start the download again (it will start from the beginning), pause it and close the Mac App Store.
copy your backup copy of the pkg file back to its sub-folder (it's a numbered folder in the ~/Library/Application Support/AppStore folder).
Open the Mac App Store and resume your download.
It should continue from where it left off.
This has worked for me so far. I'm holding my breath. Don't know if I'll still be alive when it's finished.
Regards
Nic
Message was edited by: n c h -
I was on Snow Leopard with no issues accessing my Windows and Java based hospital computer system . I swithced to Mountain Lion and now I have NO access to any of the hospital applications remotely. Is there a way I can get back to Snow Leopard or manipulate Mountain Lion to allow me to access my hospital system?
davidmarr wrote:
Is there a way I can get back to Snow Leopard or manipulate Mountain Lion to allow me to access my hospital system?
Restore the Snow Leopard bootable backup/clone or the Time Machine backup. As for making ML work, I've not a clue since I don't do windoze or access things remotely. You'll have to wait for one of those gurus to pop in or just post what's happening when you try at the ML forums. -
I recently updated my Macbook Pro to OS X Mavericks and now I cannot access any of my Microsoft Office apps. Is Mavericks not compatible with Microsoft Office? If not, how do I revert?
Welcome to Apple Support Communities
Office 2008 and 2011 are compatible with OS X Mavericks.
If you are using Office 2008, I highly recommend you to reinstall the latest Office 2008 update > http://www.microsoft.com/en-us/download/details.aspx?id=36897 Note that Office 2008 is not supported by Microsoft anymore -
I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!
Also, it's taking FOREVER (over an hour) to sync my iPhone to iTunes...
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I recently upgraded to IOS5 on a 3gs and now my phones bust. My music is really slow and on some songs despite deleating and reuploading, my phone crushes each time i try to play them. i cant scroll music and my wifi is not working either whats going on?
Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff. -
I have recently upgraded to OSX 10.8.2 and now find that I cannot operate my scanner, an hp psc 1310 series printer/scanner. I get a message saying that Power PC is no longer supported. I am still able to print on the same device. What should I do?
Hi,
PSC 1315 no longer supported for scanning since Mac OS X v10.5 or while using any newer OS, there is no scan software provided by either HP or Apple (Image Capture)
You may find this information stated below for Leopard, the same apply for any newer OS version:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234231&cc=us&dlc=en&lc=en &os=219&product=374568&sw_lang=
Image capture will not recognize your device as well, only print is supported as you may find listed for teh PSC 1310 Series below:
http://support.apple.com/kb/HT3669#HP
Although there is no official scanning support for your device you may still try the 3rd party VueScan software which list your scanner as supported and compatible with Mountain Lion:
http://www.hamrick.com/vuescan/hp_psc_1310.html
Shlomi -
I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?
I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple. -
Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"
Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel -
I recently upgraded to IOS 10.9.5 and now I can't export anything from final cut Pro X. Could somebody please help me with this?
SSign in to the App Store using the Apple ID that was used to purchase the software.
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i upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone
When it stopped and said error, what was the error? You are saying that you disconnected the phone from the computer and all you see is the USB showing on the phone? Then you need to reconnect to the computer and restore the phone.
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I recently upgraded our iMac to Yosemite OS and now have a problem with Photoshop Elements 11: the move tool selects an image or text layer, but then I try to drag the selection somewhere else on the page and it snaps back to the original location, however the arrows will move it OK. Also I cannot drag the selection to another photo in the photo bin as before.
Hi,
Please refer: http://helpx.adobe.com/photoshop-elements/kb/pse-stops-responding-yosemite.html
Thanks,
Anwesha -
I recently upgrade my mac air to maverick and now my version of iphoto won't work. What can I do??
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1
OT -
I got the ipad mini wi-fi version. Recently I've passed on ios7.02 and now my normal access to wi-fi became a great problem. Is any possibility to resolve this problem?
Hello bettyf25
There could be a few things that could cause that issue. One is to make sure that the router settings are set to the recommended settings. The other is to go through the troubleshooting steps lied out in the articles below. This should give you a good starting point to get the issue resolved.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!
Security questions:
https://discussions.apple.com/docs/DOC-4551
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