I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?
I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?
As I wrote Apple will diagnose an Apple product even if it is out of warranty for free. That should be your first step to find out if the problem is the battery or something else.
Once you have Apple telling you a 7 month old battery is defective (if that turns out to be the case) then it becomes a game of horse trading. You'll need to speak to the tech and when he tells you there is nothing he can do you will need to speak to the tech manager and when she says most likely there is nothing they can do you go to the store manager, etc. It is unlikely (though possible) that they will give in easily you need to be firm, polite and let on that you're willing to accept a partial reimbursement.
So again the first step is to find out what is wrong.
good luck
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Hardware Information:
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 512 MB
Intel HD Graphics - VRAM: 288 MB
Startup Items:
HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: up 0:0:48:37
Disk Information:
TOSHIBA MK5055GSXF disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
MacBook Pro HD (disk0s2) /: 465.44 GB (440.47 GB free)
MATSHITADVD-R UJ-898
Have tried…
re-setting Time Capsule (soft and hard) and power disconnect
re-setting modem
changing passwords in all relative locations
deleteing file://localhost/Library/Preferences/com.apple.TimeMachine.plist
deleteing all mention of Time Capsule in Keychain Access
running KeyChain First Aid (no problem found)
Restarting computer
Time Capsule has a green light, other MacBook Pro backs up OK but this machine continues to receive above error message and will not Enter Time Machine producing the error message Your Time Machine backup disk can’t be found. Maybe I need to do something over or in a particular order? All help is appreciated!With the TC plugged by ethernet into the computer.. still in full isolation to the network and with factory reset.. you can do another to be sure.
Please open the network preferences.. and check the IP the ethernet is getting from the TC.
It should be 10.0.1.2
I set it to this manually
Don't worry about all the rest.
If you open airport utility can it see the TC?
YES
If not then I think you have a major network issue on the computer.
Assuming you can see the TC in airport utility.. go to manual setup and the disk tab. Does the disk register any issues.. SMART should show it has verified.
Shows verified
Now go to finder..
Mount the drive manually via the top menu.. Go.. Connect to server.
And type in the address.. SMB://10.0.1.1
Did NOT work, however 10.0.1.2 did
That should discover the drive and ask you for credentials which after a factory reset will just be public as the password. The drive should mount and you can then see it in finder.
Yes, but I have been able to do this with the IP address being set automatically
I would deliberately use SMB. The other alternative is AFP://10.0.1.1 but that seems to be more problematic at times..
Once mounted point TM to the drive and see if it can find it and start the backup.. if it fails I think you have need to use the A5 in pondini's troubleshooting and see what you can do.
It failed and A5 makes NO difference.
A drive that won't mount is obviously not going to work.
Pondini is welcome to make comments... sometimes my Mac terminology gets a bit loose.. !! My recent convert status is visible .. !!
My other solutions.. since these are fairly old products.. the TC is more than 3years in all likelihood so outside warranty.. get a USB drive and plug it into the Mac and use TM to backup to that. If that works.. I would erase the hard disk in the TC and start over with both computers.. you will need to backup the other computer before you erase of course. Erasing and starting over does seem to help.
If there are no other suggestions, I guess I will try erasing and starting over. Thank you both for ALL your advice. -
I had Microsoft 2011 installed on my macbook, and my macbook had crashed recently. Luckily I had backed up my drive before. After fixing it i tried to restore my files and when i tried using microsoft office i was given the before mentioned error message. Unfortunately I had misplaced my office box when moving and so I don't have the CD or reg key. I also tried copying the app from my brothers macbook, but i still go the same error message. Is there any alternative way.
Office usually can't be restored intact without a good activation key. The only thing that I can advise is getting in touch with Microsoft to see if they can retrieve the key for you.
When you get the key, you can download a digital, dmg file of Office.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS X Mavericks 10.9.5, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
My lightning to usb charging wire is breaking, will apple replace it as it is general ware or do I need to pay for a new one? The wire came with my Iphone 5 and I have had it since the release date.
I agree with you that Apple should cover it, and that if they're initially unwilling to, then a complaint should be raised. However, the poster remarked that he went to an Apple store, Apple diagnosed the problem as being faulty RAM, and then the poster said that he has to pay $200 for "a new one" (new RAM, I presume). No matter what you or I say on here, if the representative that the poster spoke to brought up a $200 charge, then what is he going to do? "Some users on the internet told me it should be free, so I'm not going to pay that - just fix it for free"?
Or maybe I'm having trouble following what happened. It seems to me that if the poster went to an Apple store and had a system that was within warranty, if Apple found a problem, they would replace it for free. In that case, where did the poster get the number for the $200 charge, and why is it even necessary to ask if it's covered? Either he encountered an Apple Genius who didn't handle the case properly, or there's more to the story that he's not revealing (water damage, or so on). -
I have an battery issue i bought my iphone 4 from U.k. and right now i want replace my batter in India how can i do and what's i have to pay for this.
Is there any one listening me why apple boys selling this stupid thing which have so poor battery life which gone dead after 3 monts of battrey use.http://support.apple.com.au/wts/in/
This link gives you the service options for India
They MAY repair it
They WILL charge you
How much ,no idea -
I am importing videos from my canon sl1 to my macbook air when i use iphoto is says "iPhoto cannot import your photos because there was a problem downloading an image." and when i use image capture it says "An error occured while importing. The item ‘MVI_1040'' Thanks in advance
Can you access the images on the phone with Image Capture (in the Applications Folder) ?
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Lost all photos on my iPhoto and get the ERROR WRITING TO DISK when trying to reload from Time Machine. iPhoto cannot import your photos because there was a problem writing to the volume containing your iPHOTO LIBRARY . Looking for solution.
Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
First, empty the Trash, if possible.
Triple-click anywhere in the line below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) 2>&- | wc -l | pbcopy
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign ($) to appear.
The output of the command will be a number. It's automatically copied to the Clipboard. Please paste it into a reply.
The Terminal window doesn't show the output. Please don't copy anything from there. -
MacBook Pro OS x Mavericks. I have Sandisk 256GB SSD and I am getting a below error message.
ALERT: The partition map needs to be repaired because there's a problem with the EFI system partition's file system.
Does anyone know how to resolve this error and fix it ? unfortunately I don't have a Time Machine backup. Thanks!Have you tried to run the verify/repair permissions and verify/repair disk through the recovery disk? If that didn't work then I would reinstall the OS after backing up. If that still doesn't work I would take it in.
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How long does the IPhone5c battery last for without hardly any usage with about 2/3 to 3/4 left?
How long does the IPhone5c battery last for without hardly any usage with about 2/3 to 3/4 left?
Has the side affect of charging, where the battery's life gradually decreases overall with each charge, been fixed ?Eric,
They did say 12-14 hours, but as is always the case with such estimates, they invariably quote the 'best possible scenario' and almost never mirror 'real world' conditions.
If, from a fully charged position, you simply switch on your nano, and set it to continuously play through a long set of songs, with EQ off, backlight off, modest volume (50%) don't touch it during playback, then you might just get somewhere near this figure - and if you don't then it's either not been conditioned properly or it's faulty.
If you use it like me, daily for a couple of hours, with 2 secs backlight and switch songs regularly, using fairly high volumes then 6-8 hours is more likely. It'll even drain when it's not in use, even in sleep mode, albeit very slowly. They also tend to drain more quickly before they've been through their first few charge cycles (the conditioning period).
Personally I haven't got a problem with this though I can understand why some people have. It's not very impressive in this respect. Apple should be able to come up with something much better - maybe they should talk to Sony -
iPhoto cannot import your photos because there was a problem downloading an image. This keeps popping up and its really titting me off. I use a Canon Rebel and I shot a video with it and I am trying to put it up on a website but I cant get it to import onto anytihng please FIX THIS!!!!
Try using Image capture (in your applications folder) to move the video to the desktop and then import to iPhoto from there
LN -
I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I am trying to upload my photos to iphoto. I keep receiving a error message that say "Iphoto cannot import your photos because there was a problem downloading an image" What do i Do?!
Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there? -
Hello! So I have a Sandisk class 10 memory card and whenever I try to import photos onto iPhoto from the memory card it says "IPhoto cannot import your photos because there was a problem downloading an image". I have a Macbook Air and IPhoto 9.5.1.. I've tried a lot of what other people say on other questions like this and it still won't work! I've tried using image capture, creating a new library, and creating a new user to see if it worked there. I have enough space for the photos, so I'm not sure what the problem is. Please help, Thanks!
I had that happen a couple of times because even though the camera displayed the picture there was a problem with the way it was saved to the chip - and that caused problems with all pictures after it.
My version of IPhoto (ILIFE09) does show where the error occurs on direct import from the camera -- on the camera deleting the first picture where the error occurred allowed import of the others. Once it was the first picture, once in the middle.
Problem happened when I took a second picture before the first one was 100% finished saving. -
I created one apple I'd when I started using the iPad. After some days, I had to create a new apple id
as there was some problem with the first one. Now at some places still my old apple Id is appearing. Pls adv how I change this to my new apple Id.Anything you downloaded with the first Apple Id will forever be tied to it, and will always require it to update.
The question here is, why did you think you needed to create a new Apple ID? What was the problem with the first one?
To get rid of th old one, you'll need to delete everything you downloaded with it, and then sign out of the ID in several places around the iPad.
Go to Settings->iTunes & App Stores->Apple ID->Sign out.
Repeat the process, for Facetime, Messages, Mail and any other App you need to sign out of. -
IPhoto cannot import your photos because there was a problem downloading an image.
Running Mac OS X Lion 10.7.5 on MacBook Air and Iphoto '09 version 8.1.2 on iphone 5.
Keep getting the "iPhoto cannot import your photos because there was a problem downloading an image" error message. Is this related to HDR photos or videos? What can I do to solve this?Running Mac OS X Lion 10.7.5 on MacBook Air and Iphoto '09 version 8.1.2 on iphone 5.
Keep getting the "iPhoto cannot import your photos because there was a problem downloading an image" error message. Is this related to HDR photos or videos? What can I do to solve this?
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