I rented a movie about 45 mins ago. It stopped downlaoding at 20 mins of the movie. It gives me an error message and wont finish downloading.

I rented a movie about 45 mins ago. It stopped downlaoding at 20 mins of the movie. It gives me an error message and wont finish downloading.

It gives me an error message and wont finish downloading.
What does the error message say? Include error message numbers if you're getting any, please.

Similar Messages

  • Rented a movie, won't play, gets error message. Running latest version of AppleTV2.

    After renting a movie it shows up as rented with 29 days to go, but when I hit play I get An error occurred while loading this content. Try again later. I've checked my time zone - ok, logged out of iTunes and back in, rebooted AppleTV. Still can't play movie. Any thoughts on what to do next? And, how can I get a refund on this rental if it won't play?

    I appreciate you're frustrated with the situation but it's hardly 'Snarky' telling you the truth regarding your specific comment.  I've offered an answer elsewhere - I've just checked and it still lists Apple TV rental for me, though the item may not appear if you've not had the e-mail detailing your purchases yet.
    In iTunes on your computer log into your account.
    Under Account Information>Purchase History it should list your purchases.
    Select the problem purchase/purchases form the list, and it should list them with 'Report a Problem' as a button to click on the bottom.
    AC

  • HT1390 iv rented a movie on iTunes but it is saying 5 hours to download and seems to have frozen. can any1 help?

    iv rented a movie on iTunes but it is saying 5 hours to download and seems to have frozen. can any1 help?

    Hi Bemma Bob,
    Thanks for using Apple Support Communities.  This article has some information about estimated download times from the iTunes Store:
    iTunes Store: Download times will vary
    http://support.apple.com/kb/ht1577
    If you were not able to watch the movie, you can report this to the iTunes Store by following this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    - Ari

  • Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

    Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

    Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
    Inquiries to the iTunes Store have yielded only the following explanation:
    "Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
    What these "laws/restrictions" might be have never been identified.
    Can I somehow exchange the giftcards that I have for App gift cards?
    There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
    Problem is I don't have a credit card to purchase the apps.
    Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card.

  • HT1657 I rented a movie to add onto my ipod classic and when I moved it to my ipod it is no longer there and it is no longer in my purchased section on my itunes.

    I recently rented a movie to add on my ipod classic and it wasn't transferring when I would sync so I manually move it to my ipod but when I go on my ipod it is not there and it is no longer in my purchases on itunes.  help!

    Is this on your computer or on iPad/iPhone ? If you are on an iPad or iPhone then it should have downloaded into the Videos app - iTunes on those devices is just the iTunes store, and if you just see the Ts & Cs link on the Downloads tab then that means that there are no outstanding downloads waiting.

  • Every time i try to create a new movie or a trailer an error message appear saying:"the operation could not be completed. no other information is available about the problem."

    every time i try to create a new movie or a trailer an error message appear saying:"the operation could not be completed. no other information is available about the problem."

    Open the iCloud preference pane and uncheck the Contacts box. Do the alerts stop?

  • HT1657 cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

    cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

    There are instructions for starting it on this page : http://support.apple.com/kb/TS1567

  • I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

    I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

    I had exact same problem and I have found a way to get round out!!!! Easy!
    So the reason it doesn't allow it to play is for security to stop piracy etc.
    Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
    1) select Videos
    2) selected the film you want to watch
    3) click the little play button
    4) it will then come up with the message saying it can't play protected films blah blah blah
    5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
    6) hold fast forward for a second or two and the movie with continue to play!
    Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
    I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol

  • HT201272 i attempted to download a rented movie to Ipad but it wont finish downloading  anyideas/

    How can I get a rented movie to resume downloading?  It says download error it has completed 4.8gb of 4.8 gb but is processing and wont finish. 

    Welcome to the Apple Community.
    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

  • HT1539 I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase.  I push redeem again and it has the same message and I cant download the movie.  What can I do?

    I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase.  I push redeem again and it has the same message and I cant download the movie.  What can I do?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • HT1390 I rented a movie and it shows up in my iTunes "Rented" section, but when I click to play it, it gives me an error message saying the movie can't be played because the original file can't be found. Please help!

    I rented a movie and it shows up in my iTunes "Rented" section, but when I click to play it, it gives me an error message saying the movie can't be played because the original file can't be found. Please help!

    Never mind I fixed it. Just in case anyone else has this problem, after you reinstall iTunes you have to delete all your old music, and if you have iTunes match all the songs you have saved on itunes match will display and you just have to download them to your Macbook.

  • I cannot download a movie i rented. i keep getting an error message and it says retry  and doesn't download.

    Help. I cannot download a movie i rented. I get an error message and says retry. I retry and it says retry again.

    Hey 321Tammy,
    Thanks for the question, I can definitely understand how frustrating this situation can be. What is the error message you receive when you attempt to download the movie? You can check the following resource for possible errors and solutions:
    iTunes: Possible iTunes Store errors
    http://support.apple.com/kb/TS1424
    Additionally, you can report a problem with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks,
    Matt M.

  • Why I can't rent a movies in iTunes I'm using ipad2 and if I view movies in ITunes it's not available in emiraristore

    Why I can't rent a movies in iTunes I'm using ipad2 and if I view movies in iTunes it's not available in migrating store

    If you live in a country where the feature is not available, you will not be able to rent movies. Not all iTunez content is available worldwide.
    You can see what is available where you live here.
    http://support.apple.com/kb/TS3599
    Did you already ask this question earlier today and were you not told this already? Your screen name looks familiar and so does the question.

  • TS1347 just recently my iphone is not syncing calendar to my macbook.  It has worked all along until about a week ago.  It does transfer new items from the computer to the iphone but not from the iphone to the computer.

    just recently my iphone is not syncing calendar to my macbook.  It has worked all along until about a week ago.  It does transfer new items from the computer to the iphone but not from the iphone to the computer.

    Plug you iPhone into your computer, select the iPhone, select the photos tab. Now check (not uncheck) the sync photos from... Select the folder where the photo came from, click apply then sync, now uncheck the sync photos box, click apply, it will ask you if you want to remove the photos click remove, it will not delete other photos exept the ones in the folder that was synced. Then click sync and the photos will be removed

  • Does anybody know if you uninstall iTunes (mine is giving me an error message) and then re-install, will my music still be there (somewhere?)  I don't have it saved to the cloud, but it is on my iPad.

    Does anybody know if you uninstall iTunes (mine is giving me an error message) and then re-install, will my music still be there (somewhere?)  I don't have it saved to the cloud, but it is on my iPad  I recently upgraded my iTunes account and now I can't open it.  I get an error message and it says I need to re-install.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

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