I rented a movie on itunes and it will not download; what do I do to resolve

I rented the movie Non-Stop on iTunes using my iPad and would not download so I gave up; tried again now and it says you already rented the movie so I tried to download again and it will not download...... what to do from here?

Hi HudsonPond,
I'm sorry to hear you are having issues with your movie rental. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

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    I'm sorry to hear you are having issues with your movie rental. The following information should help you with this:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
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    - Judy

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