I rented a movie, watched it download, now can't find it to play. Shows in my purchases, but not my library. How do I find it to play?

Rented a movie, watched it download, now I can't find how to play it. It shows in my purchases, but not my library. How do I find it to play?

I have looked in the sidebar, and don't see a "rented" tab at all, and my movies section is still empty. Am I looking in the wrong place? Big blue sidebar on the left? Thanks!

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    http://support.apple.com/kb/ht1933
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  • Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads" and "report a problem" page NEVER loads, no email contact. Please help

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    This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
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  • I rented a movie.  It downloaded it wouldn't play.  Now it is constantly tring to download.  How can I stop this?

    I rented a movie.  It downloaded it wouldn't play.  Now it is constantly tring to download.  How can I stop this?

    It should be in the video app.   Or go to the leftmost home screen, called spotlight, and type if the first part of the title.  If it is there, it will show up.

  • I have just rented two movies and after download they are not visible anywhere in iTunes for me to watch.

    I have just rented two movies and after download they are not visible anywhere for me to view. Usually in the iTunes menu there is an option call 'rentals' where rented movies sit until they expire, this is no longer visible. The movie files are listed in the finder under music/movies.... With the rest of my iTunes data, but they will not play in iTunes from there and I can't add them to my library for watching.
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    Hi Cmcb,
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    I'd report the problem to the iTunes Store. 
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  • HT1657 I rented a movie on my iPad,,, now i want to watch it on my apple TV... I cant see it!!?

    Hi there!
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    Thanks!

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I rented a movie through itunes and now I cannot find it on the ipad.  How do I access it?

    I rented a movie through itunes and now I cannot find it on the ipad.  How do I access it?

    Mmmm, try checking for available downloads from the store menu, if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I have rented a movie and the download time in 16hrs??

    I have rented a movie and the download time in 16hrs?
    I am trying to download Miss Congeniality 2, and the download time is 16hours? My internet isnt slow i download files all the time.. Please help!

    Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201272 I rented a movie, watched half of it. Had 27 days left until it expired. After 3 days, received a message saying the movie had expired and it appears deleted from my rental folder. Any ideas how I can get this movie back?

    I rented a movie, watched half of it. Had 27 days left until it expired. After 3 days, received a message saying the movie had expired and it appears deleted from my rental folder. Any ideas how I can get this movie back?

    You would have to rent it again.
    Once started the movie you have 24 hours to complete viewing.
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  • I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund?

    I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.

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    http://support.apple.com/kb/HT1933?viewlocale=en_US
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    - Judy

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    after renting a move and starting viewing I can not stop it and come back to in within the time frame. If i stop it it goes away not able to find it. Just like I did not rent it at all.

    Hi,
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    Please log off and log back in to your machine and the issue should be resolved automatically. In case that does not work, please manually run the msi installer posted here (may require reboot).
    For details, please refer to the KB article here: Multiple RunOnce keys created 11.0.10 and 10.1.13 Acrobat | Reader
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